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Durant Communications and Bryan County 911 Dispatch CAD system update goes live today (OK)
DURANT – Durant Communications and Bryan County 911 Dispatchers began using an upgraded Computer Aided Dispatch (CAD) system during calls Tuesday starting at 9 a.m. “The new CAD software upgrade interface is more user-friendly and 911 Dispatchers now have quicker...
Richmond Heights considers police, fire, EMS dispatch merger (OH)
RICHMOND HEIGHTS, Ohio -- City Council heard Tuesday (July 27) a presentation from its police and fire chiefs about the possibility of merging the Heights Hillcrest Communications Center, upon which the city has relied since 2018 for its dispatch services, with the...
KAKE News Investigates: Sedgwick County looking into two-hour 911 outage (KS)
WICHITA, Kan. (KAKE) - The state's backup system for 911 centers isn't much help for Sedgwick County. It wasn't working during a two-hour outage early Sunday morning. Sedgwick County's 911 system went down around 12:30 a.m. Sunday and operators didn't discover the...
South Euclid becomes first member city to approve dispatch center merger (OH)
SOUTH EUCLID, Ohio -- Member communities of the Heights Hillcrest Communications Center (HHCC) are in the process of determining whether to merge with Chagrin Valley Dispatch, and South Euclid has become the first to move the process forward. Those HHCC cities include...
Implementing E911 On-prem: Automatic Location Identification
RAY BAUM’s Act and state laws are in place to correct the situation in which first responders arrive at an address, discover a sprawling campus or large multi-story building, and panic sets in because they don't know where to begin looking for the 911 caller. In a...
City of Topeka gives first look at draft study for possible new Public Safety Building (KS)
TOPEKA, Kan. (WIBW) -- Two long-term projects could intersect as Topeka drives toward the future. The go-ahead to rebuild the Polk-Quincy viaduct is bringing new attention to discussions over whether to relocate the Topeka and Shawnee County Law Enforcement Center....
Carter County Commission votes down $3.5 million bid for countywide communications system (TN)
ELIZABETHTON — In a special called meeting on Monday evening, the Carter County Commission soundly voted down a bid of $3,428,687.40 for a new countywide communications system that would have provided up-to-date radio communication for 10 agencies, including law...
Shortage of 911 dispatchers cause concerns in Philadelphia: ‘Nobody answers the phone’ (PA)
PHILADELPHIA (WPVI) -- When you call 9-1-1 in Philadelphia, you expect a dispatcher to pick up the phone within seconds. But the people who spoke with Action News say that is just magical thinking. The reality is, staffing concerns are causing some serious concerns in...
$3 Million State Grant Approved For Tolland County Mutual Aid (CT)
TOLLAND, CT — The State Bond Commission Friday approved $3 million to upgrade the Tolland County Mutual Aid emergency communication system. The move was hailed by state Rep. Tammy Nuccio (R-Ashford, Tolland, Willington), state Rep. Pat Boyd (D-Brooklyn, Eastford,...
Egypt’s Sisi follows up on developments to establish national emergency, public safety network
Egypt’s President Abdel-Fattah El-Sisi followed up on the work progress to establish a unified national network for emergency and public safety in a meeting with ministers on Tuesday. The planned network aims to achieve full control and cooperation among all parties...
ESInet Implementation Provides Cost, Data Sharing Opportunities for Pennsylvania 9-1-1 Centers
ESInet Implementation Provides Cost, Data Sharing Opportunities for Pennsylvania 9-1-1 Centers Data has been called the oil of the 21st century because pretty much everything these days runs on it. This is particularly true of public-safety and justice operations....
Providing End-to-End Public Safety Communications
The Convergence of FirstNet and NextGen 9-1-1 | The Only Carrier Providing End-to-End Public Safety Communications AT&T Earns Frost & Sullivan NextGen 9-1-1 Market Leadership Award for 3rd Consecutive Year We create connections. It is our fundamental...
LAFD Implements ‘what3words’ Tool For Locating Callers During Emergencies (CA)
The Los Angeles Fire Department (LAFD) is adopting what3words as a tool to help locate callers faster in an emergency, taking out the “search” from search and rescue. What3words divided the world into 10-foot squares and gave each square a unique combination of three...
AT&T adds secure messaging, drone-video steaming capabilities to FirstNet
FirstNet subscribers will have access to new secure-messaging and video-streaming functionalities that can be used to support their first-responder missions, according to AT&T, which is building the nationwide public-safety broadband network through a contract...
WESTCOMM to implement quality control measures for dispatch (MA)
LONGMEADOW – Longmeadow Town Manager Lyn Simmons told the Select Board that its regional dispatch partner, WESTCOMM, is moving toward the “priority dispatch platform.” She said it adds a quality control aspect to its service and, “eventually result in full...
FirstNet and Wildfire Response Operations: 5 Things You Need to Know
By Billy Freeman, Senior Public Safety Advisor, First Responder Network Authority Wildland fires continue to burn at all-time highs. From January to July 2021, more than 2.6 million acres were burned(link is external) nationwide, including the massive,...
Everbridge Unveils Next-Generation 911 Solution to Modernize Emergency Calls to First Responders
BURLINGTON, Mass.--(BUSINESS WIRE)--Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management (CEM), today announced its next-generation 911 solution designed to improve emergency dispatch in the United States. Through a partnership with...
Airbus deploys mission-critical communication solutions to help secure Hajj (Saudia Arabia)
Airbus has secured this years’ Hajj holy pilgrimage in Mecca with its mission-critical communication technologies in Saudi Arabia. Image of Mecca: Airbus The company rolled out its Tactilon Agnet 800 collaboration platform and Tetra technology for use of public...
MedicAlert and RapidDeploy partner to provide 911 telecommunicators and first responders with medical data to improve outcomes
TURLOCK, Calif., July 26, 2021 /PRNewswire/ -- Today, the MedicAlert Foundation, creator of the globally recognized medical ID system, announced a long-term strategic agreement with RapidDeploy, the industry's leading cloud-native emergency response platform. Through...
Safety on the line: Investigating Austin’s 911 center staffing shortage
Why former calltakers are concerned about Austin 911 staffing shortage AUSTIN (KXAN) – During the week of February’s winter storm, an urgent call came into Austin’s 911 center. “There’s two gentlemen threatening to kill me,” said the caller, who told 911 operators he...
Reauthorization SurveyMORE>
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONSMORE>
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UpdatesMORE>
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
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Public Sector GrantsMORE>
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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