WASHINGTON (7News) — The D.C. Auditor isn't taking her eye off of the problems and failed leadership at the District's 9-1-1 call center. The 7News I-team has learned there are two follow-up audits in the works on the heels of a scathing investigation of the...

After two successful months of serving in the position on an interim basis, Chris Key has been named the full-time Public Safety Director for Pittsylvania County. Key has decades of experience in public safety and fire service management and operations.

The average span of an emergency dispatcher’s career is only 3 - 5 years.  Carol Keeler retires on Thursday, June 30, with 29 years served with the Michigan State Police and another five with a different agency. The job she has performed for over three decades is...

Tucson's mayor and police chief say cities need to take a fresh look at how they respond to emergencies. Speaking in New Orleans Wednesday morning, Mayor Regina Romero referred to the case of Carlos Adrian Ingram Lopez, a Tucson man who died in police custody two...

PITTSBURGH (KDKA) — A Greene County 911 dispatcher accused in a lawsuit of failing to send help for a dying woman is facing charges. Leon Price is charged with involuntary manslaughter, recklessly endangering another person, official oppression and obstructing the...

SAN ANTONIO - First responders were not ready for what they found Monday night when they opened an abandoned 18-wheeler on the Southwest Side. A recording provided by Broadcastify.com shows the communications between City of San Antonio dispatch and those first...

MANCHESTER — Despite residents voting against the move, Manchester will regionalize its public safety dispatch operations with North Shore Regional 911 Center of Middleton. Selectmen voted 4-1 in favor of the move at a meeting last Tuesday. Selectmen are the ultimate...

SEATTLE — In Seattle, the city says it receives about 900,000 emergency 911 calls a year. The high call volume combined with a lack of officers right now has the city looking at alternatives. The city wants to see if community service officers, crisis response...

The internet was out for days, calls were affected, including 911 service. ST JOHNS, Arizona — The Arizona Corporation Commission is having staff draft a list of steps Frontier Communications will need to take to prevent similar outages to one earlier this month in...

The Arkansas 911 Board has not received the required plans from any of the state's counties to consolidate 911 operations to comply with a 2019 law, C.J. Engel, executive director of the Arkansas 911 Board, said in an interview. Under the Public Safety Act of 2019,...

As the Durham, North Carolina, Community Safety Department (DCSD) prepares for changes to its computer-aided dispatch (CAD) system, it launched four pilot programs that could change how the city responds to emergency calls involving mental health crises.

  The center is designed to help responders and technology designers simulate various scenarios, such as simulations of search and rescue activities or coordinated, complex terrorist attacks. FirstNet Authority Chief Network and Technology Officer Jeffrey Bratcher...

SANTA FE, N.M. — Bernard "Buster" Brown inherited a severe staffing shortage at the local 911 dispatch center when he stepped into its top job in November. The New York native, with more than 25 years of experience in emergency dispatch centers, vowed to address the...

ATHENS — An off-duty Columbia County 911 dispatcher and three employees at Peckham Industries in Athens are being credited with saving the life of a co-worker after the man experienced a medical emergency on the job. The man was displaying symptoms of a heart-related...

Thu, June 23, 2022, 11:10 AM·4 min read Partnership to leverage DATAMARK VEP and additional NG9-1-1 GIS data management solutions SANTA ANA, Calif., June 23, 2022 /PRNewswire/ -- DATAMARK, the public safety geographic information systems (GIS) team of Michael Baker...

Carbyne APEX enables OPCD to reduce dependence on brick-and-mortar building infrastructure by introducing remote NG9-1-1 call handling, improving readiness for major festivals and natural disasters. NEW ORLEANS, June 24, 2022 -- Carbyne, the leading i3 cloud-native...

Lexington, SC 06/24/2022 - The Lexington County 911 Communications Center has been awarded Communications Accreditation from the Commission on Accreditation for Law Enforcement Agencies (CALEA®). This is the fifth time that Lexington County 911 Communications has...

A retired Indiana State Police commander who directed Bartholomew County’s 911 Emergency Operations Center for 10 years before he was chosen to head Indiana’s 911 emergency services was honored by the state Wednesday afternoon as he officially retired.

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Friday was a day of celebration and resolve for Warren County Emergency Medical Services. In July 2021, EMS joined a Duke University study with the goal of increasing the cardiac arrest survival rate both here and throughout North Carolina.