Working as an emergency dispatcher requires a large skill set, and multitasking sits at the top of the list as one of the most helpful and essential for handling intense situations every day. Citizen Potawatomi Nation Police Department dispatcher Joan Nevin knows that...

SCOTT CITY, Mo. (KFVS) - 911 dispatchers in Scott City have a new tool to use during an emergency. Through an app on your smartphone, and with your permission, they’ll be able to access your phone’s camera, which they say will help first responders.

KINGWOOD – A former Preston County Office of Emergency Management dispatcher says she was subjected to inappropriate sexual conduct and retaliation after she reported her concerns to county officials.

Mindbase provides 911 telecommunicators access to purpose-built mental health & wellness resources through the partnership with RapidSOS READ FULL ARTICLE

The Seattle Police Department (SPD) began a new process Thursday to follow up with 911 callers and crime victims in the city. The process involves sending fully automated text messages and emails seeking feedback and aims to “improve services to the community." READ...

VICTORVILLE -- Golden Meadow Lane in Victorville saw deputies show up following an early Monday morning phone call after 5:00am.

The city commissions of Coral Springs, Parkland, and Coconut Creek met with county and public safety representatives to discuss a possible hub system, which would make the 911 call system more efficient by streamlining information sharing and reducing response...

HARDIN — On July 15, a massive dust storm swept across I-90 near Hardin, causing blackout conditions and a 21-vehicle pile-up, which killed six people, including two children. As emergency responders from multiple agencies responded, Hardin's police department never...

STAFFORD COUNTY, Va. — First responders play a vital role when answering calls from people during a vulnerable time and in an emergency, especially suicide-related ones.

Firefighters, police officers and emergency services personnel joined members of the community Thursday to commemorate the groundbreaking ceremony for the new City of Norman Emergency Communications and Operations Center (ECOC). READ FULL ARTICLE

Using information from 911 calls, Evansville Central Dispatch was able to provide police with information that led them to locate the active shooter at the Walmart on Evansville’s west side. The calm and professionalism of these dispatchers helped law enforcement save...

An order filed Thursday explains in detail a superior court judge’s ruling regarding 911 funding which the city of Roanoke Rapids raised objections to in a complaint. Judge Jeffrey Foster ultimately ruled in the county’s favor January 4.

Tennessee has embarked upon a plan to fully back up every one of its 9-1-1 call centers with AT&T ESInet™ and FirstNet® – America’s public safety network – to increase their reliability and resiliency. This is a major step forward for public safety as Tennessee...

RENO, Nev. (KOLO) - Truckee Meadows Fire and Rescue is releasing the 20 minute, 911 call from the New Year’s Day crash that left actor Jeremy Renner hospitalized .

BISHOP, Texas — Residents of Bishop will no longer talk to dispatchers located in their city. Instead, someone in Corpus Christi will be on the other line, answering their call for help.

Workers of the Monroe County Central Emergency Dispatch Center, who are employed by the City of Bloomington, voted 17-0 to unionize Tuesday. The workers are asking the city to recognize them as first responders, treating them in a similar way to BPD and BFD, according...

ASHEBORO — A 911 telecommunication was honored for talking a 13-year-old teenage from jumping off a bridge. On Dec. 29, 2022, a 13-year-old female of Asheboro called 911. The juvenile was experiencing an emotional crisis and threatening to jump off of a bridge...

NEXT-GEN 9-1-1 DISPATCH TECHNOLOGY FOR NEWTON, ANDOVER, SPARTA, AND HARDYSTON Today, January 17, 2023, U.S. Congressman Josh Gottheimer (NJ-5) joined with Sussex County first responders and local leaders to announce a new $1.3 million federal investment clawed back...

GOOD INFORMATION FOR COMMUNICATIONS CENTER STAFF AND FIRST RESPONDERS The unsettling collapse of Buffalo Bills safety Damar Hamlin during a Monday Night Football game brought sudden cardiac arrest to the attention of millions of Americans. Surviving sudden cardiac...

A thorough search of the property was conducted, and no suspicious devices were found.  The Oxford County Regional Communication Center was evacuated for several hours Saturday while officials conducted a thorough search of the property after a bomb threat was called...