DOUGLAS COUNTY, Mo. (KY3) - Douglas County Sheriff will add a new 911 operating system in late October. The Douglas County Sheriff’s Office is also adding new 911 dispatchers to the team with openings rght now. Douglas County Sheriff, Chris Degase, said this operating...

ARDMORE, Okla. (KXII) - > Thanks to the invention of cell phones a 9-1-1 call can be placed practically anywhere. But as that technology has advanced and made contact emergency services easier, it has created an unexpected technical issue. According to Oklahoma...

TEXARKANA — The purchase of a new dispatch, records and jail management computer systems for the Bi-State Justice Building should streamline information for law enforcement. Both Texarkanas and Bowie County are buying the system jointly. The goal is to integrate...

PORTSMOUTH, Va. (WAVY) — On Saturday, Portsmouth announced that the Emergency Communications Center is set to launch the Emergency Medical Dispatching (EMD) program on September 30. EMD is a nationally recognized protocol for emergency dispatchers that is meant...

Austin Police Department officials are finalizing plans to dispatch civilians instead of police officers to certain types of calls that do not involve emergencies as a way to maximize patrol staffing and respond to reformers' demands for change. Interim Police Chief...

The Albany Firefighters' Union is once again raising the alarm over staffing levels at the city's dispatch center. According to the union, just four dispatchers were working Saturday night. Those four had to handle 911 calls, not just for fire, but for police and EMS...

By Rachel Engel DURHAM, N.C. — Dozens of complaints by public safety agencies against Durham’s 911 center were revealed in a recent public records request. A months-long investigation by CBS 17 revealed the depth of the emergency call center’s staffing shortages,...

"You’ll actually be talking to an intelligent computer who will help to direct you to the resources that you need,” explained city commissioner Mingus Mapps. PORTLAND, Ore. — City commissioner Mingus Mapps hopes to improve 911 wait times by installing artificial...

The Mountain Brook Emergency Communications District recently signed a three-year contract with the Shelby County Emergency Communications District to take over as the provider of E-911 services for the city. Mountain Brook’s 911 services are currently provided by...

By Suzie Ziegler AUSTIN, Texas — The Austin Police Department will be changing how it responds to non-emergency calls starting October 1, according to KXAN. Instead, the department will ask people to call 311 – not 911 – to report crimes that are no longer in progress...

The Hopkins County Fiscal Court accepted a $277,899 bid this week from VEI Communications to work on a project for the county EMA. Hopkins County EMA Director Nick Bailey said the project will make improvements for the public safety radio system that all the first...

Montreal, Sept. 23, 2021 (GLOBE NEWSWIRE) -- Genetec Inc. (“Genetec”), a leading technology provider of unified security, public safety, operations, and business intelligence solutions, has deployed its Security Center unified platform to enable the City of...

PEACH COUNTY, Ga. — Editor's note: Video is coverage of Central Georgia law enforcement agencies dealing with COVID-19, in which Shaw was mentioned. The Byron Police Department is mourning the loss of one of their own. According to a Facebook post from the police...

Titusville Police Public Safety Telecommunicators (PSTs), also known as 911 Dispatchers, answered a heartfelt call for support from their professional counterparts in hurricane ravished Louisiana. Twenty-Two 911 Dispatchers of the Plaquemines Parish Sheriff’s Office...

MUNCIE, Ind. — Phone problems on Thursday afternoon apparently left some callers unable to reach dispatchers at Delaware County's 911 dispatch center. Muncie Police Chief Nate Sloan said about 5 p.m. the county's 911 service had apparently been restored, and that...

CHESAPEAKE, Va. - The Chesapeake Career Center is filling a critical need by training the next generation of 911 emergency dispatchers. They want to make sure when the public calls 911, a trained professional is there to answer the call. After the shooting at Heritage...