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Former Albany police dispatcher sues for discrimination (NY)
A former dispatcher for the Albany Police Department has filed a federal civil rights lawsuit, claiming the department failed to address repeated instances of racially and sexually discriminatory harassment by a supervisor, according to court documents. READ FULL...
‘911 saved my life’: Cayman’s dispatchers celebrated
One dark day two years ago, Brooke Bodden tried to end it all, but with the timely intervention of her mother and the guidance of a 911 dispatcher, the 16-year-old was revived, granting her a new lease on life. “I was really, really grateful because obviously when all...
City discusses possibly consolidating Marietta police dispatch with Washington County 911 (OH)
Marietta Police Chief Katherine Warden and Marietta Fire Chief C.W. Durham expressed concerns they have with the merger and its timeframe. READ FULL ARTICLE
La Vergne police may turn to outside help for 911 dispatch. On Tuesday, city leaders will consider employing contracted dispatchers to alleviate the lack of staff. (TN)
Within the past 13 years, there has only been one time that the La Vergne emergency communications center was fully staffed. Police said that did not last long. As of publication, the communications center only has seven people on staff. Additionally, there is a...
Palmer council restores funding for emergency communications center; kills independent inquiry into former city manager controversy (AK)
Palmer’s council voted to fully fund the city’s emergency services call center at its Nov. 26 meeting, bringing the center’s staff back to six dispatchers and READ FULL ARTICLE
Statewide deadline approaching for Arkansas 911 center consolidations
The consolidation of 911 dispatch centers across the state is quickly approaching a deadline. The Arkansas legislature passed the Public Safety Act of 2019 which mandates the 911 call centers receiving state funds shrink by over 30%. Specifically, the Arkansas 911...
How an Apple Watch alert helped Loveland dispatchers connect with plane crash survivor (CO)
An alert from an Apple Watch started a connection between the Loveland Emergency Communications Center at the Loveland Police Department to the sole survivor of a plane crash west of Loveland on Saturday. What followed was hours of a dedicated team working to get...
‘Game changer’: Nashville’s new 911 technology could improve response time officials say (TN)
NASHVILLE, Tenn. (WSMV) -New technology at Nashville’s Emergency Communications Center could help 911 callers get the response they need faster. Call takers can now hear and see what the 911 caller sees in real-time through a platform called .....
AI on call: George Mason and Fairfax County dial up emergency response (VA)
When you have a dire emergency you want help from wherever you can get it. Even if it’s from an AI voice assistant. George Mason University received a grant of nearly $1 million from the National Institute of Standards and Technology for enhancing emergency response,...
Inside one state’s effort to digitize 911 to improve public safety (AZ)
A year into its implementation of next generation 911, Arizona officials see promising improvements for public safety responses. The state’s Department of Administration has worked for the past several years to transition the state’s 911 system from a...
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