County has withheld payments since January, citing concerns with budgeting process and shared facility ownership Durango and La Plata County leaders met this week in a joint study session to hash out long-standing questions about funding, ownership and oversight of...

 Lee County is gearing up for a ribbon-cutting ceremony at the end of the month to unveil its new $38.5 million Public Safety Center expansion. The new addition, a 36,873-square-foot, $38.5 million project, will also rebrand the center. The ceremony will feature...

Oregon's public safety networks are getting a major upgrade thanks to insights from the 2025 RADIO Conference—Resilience, Advancement, and Development in Interoperability for Oregon. Organized by the Oregon Department of Emergency Management and the State...

A Moniteau County emergency dispatcher listened to a 911 call come from her own home on Sunday. Moniteau County 911 and Emergency Dispatch shared that one of its staff members was on duty when a 911 call came in from her daughter stating that their home was on fire....

People calling 911 in East Hampton Town won't notice a change, but come Jan. 1, for the first time in decades, calls coming from outside of East Hampton Village will be handled from the town police headquarters instead of from the village's Emergency Services...

Columbiana County 911 is at risk of losing almost 30% of its state funding. The 911 system gets funding from the state from a wireless fee. For every wireless phone in the county they get .40 cents. That fee is set to drop to .25 cents in October. READ FULL...

LAS VEGAS, Nev. (FOX5) - The Las Vegas Metropolitan Police Department Foundation, in partnership with Resorts World, recognized 911 dispatchers Kacy Rafferty and Alicia Rivera Wednesday with the Good Ticket Award. The two were recognized for remaining clam and focused...

Minnesota County Is Still Reaping Huge Benefits from ASAP Service The Monitoring Association (TMA) announced today that Anoka County Emergency Communications Center (ECC) has dramatically reduced the amount of time that 911 telecommunicators spend on calls generated...

Two San Diego County sheriff’s deputies and an off-duty dispatcher are being credited with saving the life of an 11-year-old boy with autism who was found wandering in freeway traffic earlier this year. The incident happened on March 9 after the child went...

Parkland College’s Support for Workforce Training (SWFT) program is set to launch a new Telecommunicator 9-1-1 training this summer, offering local residents a pathway into high-demand emergency dispatcher careers. The two-week training, which begins June 2, will be...

TROY —  At a Troy City Council meeting April 21, council members unanimously approved contracts and budget considerations for upgrades and renovations to the Troy Police Department’s (TPD) Emergency Communications Center. The Emergency Communications Center was...

The 911 dispatcher who took the call from the suspected firebomber of the Governor’s Residence within an hour of the attack should have escalated the call, but didn’t, Dauphin County officials admitted. Chief Clerk Eric Hagarty said the county learned the 911...

LEONARDTOWN, Md. – The St. Mary’s County Department of Emergency Services is celebrating a major milestone in emergency communications, tracing its evolution from a modest two-dispatcher Civil Defense Emergency Control Center in 1954 to a fully modernized 9-1-1...

HAGERSTOWN – The night of April 19 inundated Washington County’s 911 Emergency Communications Center with a record-breaking 1,518 emergency calls over six hours as a powerful storm swept through the region with scant warning, causing widespread damage and...

Telecommunicators are responsible for quickly assessing calls, coordinating multi-agency responses, and relaying critical information to officers in the field. According to the National Emergency Number Association (NENA), an estimated 240 million 911 calls are made...

New Mexico’s highest court on Monday clarified a question posed by a federal court about which law to consider when weighing an emergency dispatcher’s legal immunity from allegations of a mishandled 911 call. In a unanimous decision published on Monday, the New Mexico...

Children of Boone County’s public safety employees will soon have a new space to stay while their parents are in the line of duty. The Boone County Public Safety Childcare Center will provide affordable, extended child care access to law enforcement and joint...

Enhanced 911, now available at a handful of emergency operations centers, could be statewide by 2026. The surcharge on your monthly phone bill funds the service, which allows callers to stream live video from emergency situations. Callers who use a language other than...

LEWISTON, Idaho — This week marks National Public Safety Telecommunications Week, a time to honor and recognize the dedicated telecommunications professionals who serve their communities in times of need. Among these unsung heroes are two communication specialists...

By Jennifer McIntyre, 9-1-1/Emergency Communications Subject Matter Expert, First Responder Network Authority When a person calls 9-1-1 to report an emergency, they rely on Public Safety Answering Points (PSAPs) to answer the call every time, without fail. They expect...