A former dispatcher for the Albany Police Department has filed a federal civil rights lawsuit, claiming the department failed to address repeated instances of racially and sexually discriminatory harassment by a supervisor, according to court documents. READ FULL...

One dark day two years ago, Brooke Bodden tried to end it all, but with the timely intervention of her mother and the guidance of a 911 dispatcher, the 16-year-old was revived, granting her a new lease on life. “I was really, really grateful because obviously when all...

Marietta Police Chief Katherine Warden and Marietta Fire Chief C.W. Durham expressed concerns they have with the merger and its timeframe. READ FULL ARTICLE

Within the past 13 years, there has only been one time that the La Vergne emergency communications center was fully staffed. Police said that did not last long. As of publication, the communications center only has seven people on staff. Additionally, there is a...

Palmer’s council voted to fully fund the city’s emergency services call center at its Nov. 26 meeting, bringing the center’s staff back to six dispatchers and READ FULL ARTICLE

The consolidation of 911 dispatch centers across the state is quickly approaching a deadline. The Arkansas legislature passed the Public Safety Act of 2019 which mandates the 911 call centers receiving state funds shrink by over 30%. Specifically, the Arkansas 911...

An alert from an Apple Watch started a connection between the Loveland Emergency Communications Center at the Loveland Police Department to the sole survivor of a plane crash west of Loveland on Saturday. What followed was hours of a dedicated team working to get...

NASHVILLE, Tenn. (WSMV) -New technology at Nashville’s Emergency Communications Center could help 911 callers get the response they need faster. Call takers can now hear and see what the 911 caller sees in real-time through a platform called .....

When you have a dire emergency you want help from wherever you can get it. Even if it’s from an AI voice assistant. George Mason University received a grant of nearly $1 million from the National Institute of Standards and Technology for enhancing emergency response,...

A year into its implementation of next generation 911, Arizona officials see promising improvements for public safety responses.  The state’s Department of Administration has worked for the past several years to transition the state’s 911 system from a...