Springfield, IL (CAPITOL CITY NOW) – The Illinois State Police (ISP) announced an upgrade to all 169 Public Safety Answering Points (PSAP) throughout Illinois. All 169 locations are now powered through Next Generation 911 (NG911).  The agency says this new update...

This comes just over 18 months after an agreement with Acton collapsed. Concord officials are optimistic about their new proposal even as Carlisle leaders hedge their bets.

“This is very good,” Concord Town Manager Kerry Lafleur said as she relayed Carlisle’s decision to the Select Board. 

PEPPERELL — Officials in member towns of the Patriot Regional Emergency Communications Center are reporting a cyberattack that appears to have disrupted the phone communications of the regional dispatch center and the public safety departments of multiple towns.Officials in the towns of Pepperell, Dunstable, Townsend and Ashby released separate statements Wednesday saying the non-emergency and business phone lines for their various police, fire and EMS departments, as well as PRECC itself, were down as a result of a cyberattack discovered Tuesday morning.

As the market leader in NG911, AT&T has upgraded 1,750 emergency call centers nationwide, enhancing safety for more than 88 million people

SAN ANTONIO, March 31, 2026 /PRNewswire/ — Frost & Sullivan is pleased to announce that AT&T has been named the 2026 market leader in the Next Generation 9-1-1 (NG911) for the eighth consecutive year. AT&T’s Emergency Services IP Network (AT&T ESInet™) leads the market in advancing industry transformation that enhances public safety by supporting a more diverse set of IP-based communications during emergencies. This recognition highlights AT&T’s consistent leadership in delivering reliable, standards-based NG911 solutions while strengthening public safety communications across the United States.

GREEN BAY, WI (WTAQ-WLUK) — Employees at Brown County’s 911 dispatch center continue to express concerns about working conditions, saying the way the dispatch center is currently operating is unsafe.Now, Brown County first responders and unions who represent first responders are asking for changes.

CLEARFIELD – Charges have been filed against a former Clearfield County 911 dispatcher for sharing information from the county’s computer system and for her participation in drug sales. READ FULL ARTICLE

A dispute over the future of emergency dispatch services in McKenzie County has exposed growing tensions among local emergency responders, county officials and law enforcement.

The Boone County Emergency Management and the Public Safety Communications Center project has begun, with county officials marking it with a groundbreaking ceremony on March 18. Situated on the Boone County Public Safety Campus at the intersection of...

An Alaska woman froze to death while stranded outside in temperatures between 17 and 28 degrees Fahrenheit — with nearly 3 feet of snow on the ground — after a 911 dispatcher failed to send help for more than an hour, a lawsuit says. Alecia Lindsay, 31, was "crawling...

LEONARDTOWN, Md. — An agency built to respond to emergencies is now seeking urgent help of its own. At the March 17 meeting of the St. Mary’s County Commissioners, Department of Emergency Services Director Jennifer Utz outlined a growing crisis inside the county’s 911...

FirstNet is a secure, nationwide broadband network built specifically for public safety agencies. It provides them with priority service and the widest coverage in the United States. How is FirstNet cell coverage different from a regular cell phone plan?

BROWN COUNTY, Wis. (WBAY) - A Brown County dispatcher resigned Wednesday during a Public Safety Committee meeting, citing working conditions inside the county’s 911 center. “My resignation comes with extreme heartbreak as this was my passion and was meant to be a...

Boone County has broken ground on a $10 million facility that will combine the 911 center and emergency management operations, marking a milestone in the future of local emergency response. Kevin Vogelphol, Boone County Emergency Management Director, expressed...

WASHINGTON, D.C. (7News) — The D.C. Council Judiciary and Public Safety Committee is hearing public and government testimony on several bills today, including two bills concerning the District's 911 call center. D.C.'s Office of Unified Communications (OUC) is home to...

WASHINGTON – U.S. Senators Amy Klobuchar (D-MN) and Ted Budd (R-NC), co-chairs of the Senate Next Generation 9-1-1 Caucus, and Senator Catherine Cortez Masto (D-NV) introduced bipartisan legislation to accelerate federal efforts to modernize the nation’s 9-1-1...

California lawmakers are facing increased pressure to provide more oversight to the governor's Office of Emergency Services, which has been working for nearly a decade to upgrade the state's 911 system.

Lyon County Emergency Communications Center Director Roxanne Van Gundy called her appearance before Lyon County Commissioners Thursday morning a “surreal day.” Van Gundy’s appearance was in part to seek approval of bids from Evergreen Design/Build and Kansas Security...

One week before exhibiting at IWCE 2026 Catalyst CEO Robin Grier announced in an interview with Donny Jackson, editor or Urgentcomm, that interoperability solutions provider Catalyst Communications has confirmed that its Catalyst Dispatch platform will be...