DANVILLE, Va. (WDBJ) - Since the last time the Danville Emergency Services Center received an upgrade in 2016, technology has continuously improved how people can connect with 9-1-1. Still, even things like the 9-1-1 text program could be better. “It comes across...

MAINE, USA — As Keith Carson clung to the top of Two Lights Lighthouse in Cape Elizabeth to bring you the latest on the November storm Monday, tens of thousands of Mainers across the state lost power from high wind gusts.  Central Maine Power (CMP) is...

BATH — Retired Bath Police Chief Lawrence “Max” Dawson, 67, passed away unexpectedly at his Phippsburg home on Friday, Nov. 27. He retired in 1998 and became the director of the Sagadahoc County Communications Center and Emergency Management. He later served as...

FORT MITCHELL, Ky. — A police sergeant from the Fort Mitchell Police Department signed off one final time Monday and his final call was extra special due to the dispatcher who was on the other line. Sgt. Michael Gross with the Fort Mitchell Police Department is...

The Laguna Beach City Council will consider a five-year contract Tuesday worth more than $890,000 for a new computer-aided dispatch system for its police, fire, and marine safety departments. If approved, SOMA Global’s cloud-based system will replace the technology...

CHICAGO — A 911 emergency dispatcher who died from COVID-19 was laid to rest Monday. A procession was held outdoors the Office of Emergency Management on West Madison. Guadalupe “Lupe” Lopez, 58, labored within the division for greater than 30 years. The Little...

State agencies have granted money to the Rockport, Essex and Manchester police departments.  The Rockport Police Department has received nearly $30,000 in grant funding for new dispatcher software and additional traffic safety operations....

911 Dispatcher Horror Story. By Dr. NoSleep Productions. If you enjoy the Dr. NoSleep podcast, please take a minute to leave a review to let others ...

BERRYVILLE — Clarke County 911 dispatchers will be compensated for placing themselves at risk during the COVID-19 pandemic. A recent $52,425 allocation by the Clarke County Board of Supervisors will go toward providing the 12 Emergency Communications Center...

A recent honor for Hunterdon County’s 911 dispatch team was announced, recognized by the Association of Public Safety Communications Officials/APCO International, the world’s largest and oldest organization of public safety professionals. “They were recognized for...

They're the first line of defense should an emergency arise. Local 911 dispatchers have a difficult job, and their work never stops. Many of them spend long hours away from their families, especially on busy holidays. One of the men in charge of keeping the center...

After more than 18 months of work, Taylor County’s 9-1-1 upgrade is completed. According to sheriff Larry Woebbeking, the upgrades were necessary due to the age of the previous equipment and technology changes. The county’s dispatch center, located at the courthouse,...

FALMOUTH, Maine — Lee Ruby, a dispatcher with the Falmouth Police Department, gets more than a dozen calls a day from people, mostly elderly, who may have been the target of a scam. 'My grandson just called me and said he was in jail, he's stranded needs money,' said...

The Ripon Common Council put the decision of whether to transfer the city’s dispatch center to Fond du Lac County on hold Monday night during an emotion-filled meeting. After seven members of the Ripon Guardian Ambulance Service spoke during the public communications...

A staffing shortage is taking a toll at Luzerne County 911, according to county Executive Director Fred Rosencrans. “Are we having morale issues? Absolutely. I don’t see any way to fix it anytime soon. We’re doing the best we can and trying to work with the staff the...

Bessemer — The Gogebic County Board of Commissioners on Tuesday approved a resolution for a license agreement with the state of Michigan to place emergency management communications equipment on state towers. The Michigan Public Safety Communications Systems...

Harrisburg, PA – Today, the Wolf Administration will begin using the national Wireless Emergency Alert (WEA) system to provide important public messages about the COVID-19 pandemic. WEA is a national public safety system that allows customers who own compatible...

The Delta County Sheriff’s Office is pleased to announce that on Wednesday, October 21, 2020; the Delta County Board of County Commissioners voted unanimously to pass resolution 2020-R-026, to elevate Delta County 911 Dispatchers to the status of First Responders in...