Top Comm Center Headlines
Local EMS head named KY 911 Director of the year
Hardin County E-911 Director Mike Leo has been named the Kentucky 911 Director of the Year. Leo was presented the award in Louisville during this year’s KEMA/KENA-APCO Banquet. Leo was nominated for the award by Hardin County 911 employee Anthony Coffey. In his...
EMERGENCY SERVICES NEEDLESSLY TIED UP ON PRANK 911 CALL (MA)
On Friday at 05:15 officers from District B-2 responded to Ceylon Street for reports of a person stabbed in the eye. Boston Police and Boston EMS arrived to find a party dispersing and nobody stabbed in the eye. Officers spoke with the young man that owned the phone,...
Astoria dispatch temporarily moving to Seaside (OR)
Sep. 27—Short on staff for nearly two years, Astoria's emergency dispatch center will temporarily move operations to Seaside in October. The dispatch center has been running with only a handful of dispatchers since early 2020, a situation that has required staff to...
Douglas County Sheriff planning to add a new 911 operating system in October (MO)
DOUGLAS COUNTY, Mo. (KY3) - Douglas County Sheriff will add a new 911 operating system in late October. The Douglas County Sheriff’s Office is also adding new 911 dispatchers to the team with openings rght now. Douglas County Sheriff, Chris Degase, said this operating...
Accidental 9-1-1 calls becoming an issue in Oklahoma
ARDMORE, Okla. (KXII) - > Thanks to the invention of cell phones a 9-1-1 call can be placed practically anywhere. But as that technology has advanced and made contact emergency services easier, it has created an unexpected technical issue. According to Oklahoma...
Texarkana and Bowie County law enforcement investing in communications system that will finally let them ‘talk to each other’ (AR)
TEXARKANA — The purchase of a new dispatch, records and jail management computer systems for the Bi-State Justice Building should streamline information for law enforcement. Both Texarkanas and Bowie County are buying the system jointly. The goal is to integrate...
Portsmouth announces enhanced emergency medical dispatching (VA)
PORTSMOUTH, Va. (WAVY) — On Saturday, Portsmouth announced that the Emergency Communications Center is set to launch the Emergency Medical Dispatching (EMD) program on September 30. EMD is a nationally recognized protocol for emergency dispatchers that is meant...
Austin police weigh dispatching civilians, not officers to some non-emergency calls (TX)
Austin Police Department officials are finalizing plans to dispatch civilians instead of police officers to certain types of calls that do not involve emergencies as a way to maximize patrol staffing and respond to reformers' demands for change. Interim Police Chief...
Albany union points towards low staffing at emergency dispatch center (NY)
The Albany Firefighters' Union is once again raising the alarm over staffing levels at the city's dispatch center. According to the union, just four dispatchers were working Saturday night. Those four had to handle 911 calls, not just for fire, but for police and EMS...
Dozens of 911 center complaints filed by N.C. fire, EMS revealed (NC)
By Rachel Engel DURHAM, N.C. — Dozens of complaints by public safety agencies against Durham’s 911 center were revealed in a recent public records request. A months-long investigation by CBS 17 revealed the depth of the emergency call center’s staffing shortages,...
Portland considers automated system to improve 911 and nonemergency call wait times (OR)
"You’ll actually be talking to an intelligent computer who will help to direct you to the resources that you need,” explained city commissioner Mingus Mapps. PORTLAND, Ore. — City commissioner Mingus Mapps hopes to improve 911 wait times by installing artificial...
Shelby County takes over 911 services for Mountain Brook (AL)
The Mountain Brook Emergency Communications District recently signed a three-year contract with the Shelby County Emergency Communications District to take over as the provider of E-911 services for the city. Mountain Brook’s 911 services are currently provided by...
Austin PD to reroute non-emergency calls over staffing shortages, COVID protocols (TX)
By Suzie Ziegler AUSTIN, Texas — The Austin Police Department will be changing how it responds to non-emergency calls starting October 1, according to KXAN. Instead, the department will ask people to call 311 – not 911 – to report crimes that are no longer in progress...
Zetron to Address How LMR Companies Are Embracing Public Safety Broadband at IWCE
Zetron, a global leader in integrated mission critical communications technology, today announced that Paul Moskowitz, Vice President, and John Martyn, Senior Product Manager, will present at IWCE 2021: Connecting Critical Communications, taking place September 27-30...
County accepts bid for EMA communications project (KY)
The Hopkins County Fiscal Court accepted a $277,899 bid this week from VEI Communications to work on a project for the county EMA. Hopkins County EMA Director Nick Bailey said the project will make improvements for the public safety radio system that all the first...
Letter: From deep stress to soaring morale, dispatchers thank supporters (MA)
Please Support Local Advertisers On September 20, 2021, the Ipswich Select Board voted unanimously to reject joining the North Shore Regional 911 center which would have closed our local 911 Communications Center. We understand it is the job of the Town Manager and...
EDITORIAL: More work is needed at Meriden’s Emergency Communications Center (CT)
First things first, as they say. It’s important to recognize the significance of the recently announced $4.8 million expansion of Meriden’s Emergency Communications Center. Thanks to $4 million from the state, the city will be able to move the center from police...
City of Chattanooga, TN Deploys Genetec Security Center and Stratocast in Public-Private Policing
Montreal, Sept. 23, 2021 (GLOBE NEWSWIRE) -- Genetec Inc. (“Genetec”), a leading technology provider of unified security, public safety, operations, and business intelligence solutions, has deployed its Security Center unified platform to enable the City of...
Byron police mourn loss of Peach 911 dispatcher Jason Shaw after COVID-19 battle (GA)
PEACH COUNTY, Ga. — Editor's note: Video is coverage of Central Georgia law enforcement agencies dealing with COVID-19, in which Shaw was mentioned. The Byron Police Department is mourning the loss of one of their own. According to a Facebook post from the police...
TPD Dispatchers Support Hurricane-ravaged Dispatchers in Need (FL)
Titusville Police Public Safety Telecommunicators (PSTs), also known as 911 Dispatchers, answered a heartfelt call for support from their professional counterparts in hurricane ravished Louisiana. Twenty-Two 911 Dispatchers of the Plaquemines Parish Sheriff’s Office...
Follow Us @AllThingsECC
This could have been a horrible tragedy. I thank @RialtoPolice and @RialtoUSD for their prompt response to keep students at Kolb Middle School safe.
Students should always report any suspicious activity on campus. #SeeSomethingSaySomething
Juvenile at Middle School Arrested for Possession of a Loaded Handgun from Rialto Police Department : Nixle
Date / Time: September 27, 2021 / 1:13 PM Incident: Juvenile at M...
nixle.us
Do you know someone making a difference in public safety communications? Nominate them for the Chief Harlin R. McEwen Public Safety Broadband Communications Award! Learn more at http://FirstNet.gov/award, and submit your nomination by 10/13!
It was great to see @VP Harris and my @HispanicCaucus colleagues at today’s reception in honor of #HispanicHeritageMonth.
Opinions
Letter: From deep stress to soaring morale, dispatchers thank supporters (MA)
Please Support Local Advertisers On September 20, 2021, the Ipswich Select Board voted unanimously to reject joining the North Shore Regional 911 center which would have closed our local 911 Communications Center. We understand it is the job of the Town Manager and...
BCLA privileged to honors emergency responders | Opinion (KS)
To the Editor,Did you know Brown County has 279 emergency responder positions filled? Did you know that in addition to community fire departments, police departments, dispatch, the sheriff’s department and our county wide ambulance service, we also have a mounted search and rescue team (which uses horses & riders to search off the beaten path during an emergency) and Squad 48 (which extract people from vehicle accidents & other emergencies requiring special equipment)?The men and women doing these jobs are not doing it for fame and fortune. They are doing it because they feel called to serve and protect their community…to make it a better and safer place for themselves, their families and ALL of us.BCLA was privileged to honor Brown County’s 279 emergency responders on Patriot Day – Saturday, September 11, 2021. On a day filled with much emotion – the 20th anniversary of 9/11 – we remembered those that gave the ultimate sacrifice at the World Trade Center in New York City. Then we said thank you to our Brown County First Responders because we never know when that opportunity could be taken from us.THANK YOU to the almost 200 people who participated in the procession and ceremony and another approximately 70 people who took advantage of the World Trade Center Virtual Tour at Arrow Twin Theatre. If you were unable to attend Saturday’s events, we encourage you to take a moment, pick a specific emergency responder &/or a department and send a handwritten thank you to them. Brown County departments honored on Saturday included:Everest Fire DepartmentFairview Fire DepartmentHiawatha Fire DepartmentRescue Squad 48 & Town & Country EMSHorton Fire DepartmentIoway Tribal Fire DepartmentKickapoo Tribal Fire DepartmentMorrill Fire DepartmentPowhattan Fire DepartmentRobinson Fire DepartmentBrown County Sheriff, Dispatchers & Mounted Search & RescueHiawatha PoliceHorton Police & DispatchersIoway Tribal Law EnforcementKickapoo Tribal Law EnforcementReginal Highway TroopersSac & Fox Tribal Law EnforcementIf you were unable to see the Virtual Tour we invite you to visit this link so you can watch from home. The link will be active through Sunday, September 19. https://www.911memorial.org/demand-tours PASSWORD: NC9DNVWe also want to give a BIG THANK YOU to the other groups and individuals who helped make these Patriot Day events possible:Lingling (Rachel) Zhang, Arrow Twin TheatreLynn Allen, Brown County Historical SocietyWilliam Geisendorf, Hiawatha Family DentistryBrad Unruh & Monte Unruh, Jackrabbit CoffeeLauren Lock, McDonald’sMatt Bartlett, SonicJoan Stoller, American Heritage Girls Troop #KS2315Laura Hooper, Scout Troop #313Matthew Leahy, Hiawatha High ArtKarie Covert, Hiawatha Middle ArtMike Dunaway, Zion Lutheran ChurchRichard Lehmkuhl, Eternal HopeSteve Stoller, Sabetha Thrivent FinancialSpencer Madison, vocalistSarah Kleopfer, vocalistJudy Bruning, pianistJoey May, Hiawatha WorldHorton HeadlightHiawatha Kiwanis ClubBrown County CommissionersHiawatha City CommissionersBrown County Home GuardBlake Ezra Burton Memorial FundSubmitted by: Brown County Liberty Alliance – Patriot Day CommitteeJerry & Jeanette AllerStuart & Amanda AllerLucas & Kendra HeinenBrian & Annette Hoskins
9/11 NYPD Dispatcher to Newsmax: Need Unity, Compassion Again (NY)
Candace Baker, a New York Police dispatcher on Sept. 11, 2001 who spent the whole day taking missing persons calls, tells Newsmax that Americans need to return to the sense of unity and compassion that united them in the days following the terrorist attacks...
Opinion: Dialing 911 for a mental health emergency will soon dispatch clinicians, not police (CA)
Gloria is the mayor of San Diego and lives in Mission Hills. Fletcher is chair of the San Diego County Board of Supervisors and lives in City Heights. Not all emergencies are alike. Police officers respond to crimes. Firefighters respond to fires. Paramedics respond...
Letter: Ludicrous to outsource public safety dispatch (MA)
I have learned that The Ipswich Public Safety Dispatch Center is being threatened and in danger of being shut down thus closing our police station. The Ipswich Dispatch Center is staffed by highly qualified, trained and dedicated men and women. The idea of outsourcing...
Beyond the Comfort Zone
Samantha Hawkins Every 911 operator has that call that will demand more of them than usual … this was mine. I was the second 911 operator she had spoken with that morning. Only six minutes into our phone conversation on that 911 line, I had determined that she very...
Your Stories
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.