Top Comm Center Headlines

Lumen chosen to provide Next Gen 911 to State of Nebraska

The State of Nebraska recently selected Lumen (NYSE: LUMN) to help it transition to a next generation 911 platform using the company's emergency service network, IP-based software, applications and call routing services. Transitioning to Lumen's current NG911 platform...

Palo Alto County Public Safety Center Update (CA)

The Palo Alto County Public Safety Center is comprised of four different branches. It serves the County as the E-911 / Communications Center, Emergency Management, Sheriff’s Office and Jail. The center was constructed in 1908. Due to the continuing decline in...

Hays County Opens Bond-Funded Public Safety Facilities (TX)

It has been more than three decades since Hays County opened its current sheriff’s office and jail.  In 1989, the population of Hays County was around 65,400.  Since then, Hays County has become one of the fastest-growing counties in the country, and in 2019, the...

Northampton citizens urged to sign up for Code Red (VA)

JACKSON – Northampton County has been using the “Code Red” system for a decade now, but less than half of the people in the county are signed up to receive general and emergency alerts. That was the update provided by Northampton County E911 Director Tammie Piland at...

N4T Investigators: 9-1-1 Please Hold – UPDATE (AZ)

TUCSON (KVOA) - There has been a major shake-up inside Tucson's 9-1-1 dispatch center after a scathing report about its working conditions was released last year. It was back in 2017 when the News 4 Tucson Investigators broke the story about dangerously-long wait...

FirstNet Powers the Future of Emergency Management

By Kyle S. Richardson, Senior Public Safety Advisor, First Responder Network Authority
Emergency management thrives on good communication, and good communication is based on good information—pertinent, timely information. As a senior public safety advisor for the First Responder Network Authority (FirstNet Authority), I work with emergency managers and other officials to understand their current public safety communications, and what they need and want in the future.
One big thing I hear is that, with advances in broadband technologies, emergency managers now have access to more and better information than ever before. FirstNet, the nationwide public safety broadband network, is a key to accessing these new data sources at the right time and the right place. READ FULL ARTICLE

911 Dispatcher helps deliver baby (MS)

DESOTO COUNTY, Miss. — 9-1-1 emergency dispatchers need to be ready for just about anything. That was the case for one dispatcher in North Mississippi. Now, two DeSoto county women are now bonded over a recent call from one panicked husband. “DeSoto County 911, what...

911 operators lauded as unsung heroes of 2020 (IN)

INDIANAPOLIS—“911. Where is your emergency?” is the first question someone hears after dialing for emergency help. From there, a telecommunicator, as they are called, will do everything in their power to understand the situation so they can get help to the...

UPCOMING WEBINARS


Thursday, January 21, 2021

PSSA Panel Discussion: 4.9 GHz Petitions

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‘It’s just call after call’: California 911 dispatcher – New

With a COVID-19 surge that is killing one person every 15 minutes in California’s Los Angeles County, the 911 emergency medical system has been stretched to the brink. [CLICK READ MORE TO VIEW VIDEO]...

Atlanta’s 911 call center short staffed (GA)

TLANTA - There is a critical staffing problem in the Emergency 911 Communications Center. Director Amanda Pritchett told the Atlanta City Council the office is short by at least 30 people. The number can fluctuate... READ MORE

Customizable, Reliable, Affordable, Secure 9-1-1 solution

A conversation with Darold Whitmer from nga911 about their cloud based solution

Addressing changes Watch now: Bristol, Virginia working to comply with Next Generation 911 system (VA)

Four-and-a-half minutes. That’s how long it took for a Washington County dispatcher to locate an emergency call in 2018 where three bodies had been found in a home near Watauga Road. Confusing addresses, misplaced numbers and duplicate street names can cause...

All Things ECC LIVE – Las Vegas Fire & Rescue

A conversation With Matt Grogan, Communications Specialist, about everything from Route 91 to COVID to Social Unrest and their affect on the Communications Center

Intelligent Scheduling for Safe Cities

A conversation with Greg Kandel and Jason Klink from Informer Systems about automated scheduling for public safety

Considerations when building a Public Safety Communications Center

Willis Carter offers insight on lessens learned and suggestion reference Building one in the current COVID-19 environment

ECC Operations During COVID-19

A conversation with Nonie McCandless about operations in a rural communications center during this pandemic

What All Things ECC has to Offer

Information about a website dedicated to the true first, first responders

ATECC LIVE – Considerations when building a Public Safety Communications Center

Having recently been in charge of building a new public safety communications center, Willis Carter offers insight on lessens learned and suggestions for building one in the current COVID-19 environment

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We must hold corrupt actors in #CentralAmerica accountable & ensure US aid reaches those who need it.

I’m partnering w/ @RepSires to help @POTUS improve lives & address the root causes of migration. Stability in the region helps us resolve the humanitarian crisis at our border.

We must hold corrupt actors in #CentralAmerica accountable & ensure US aid reaches those who need it. 

I’m partnering w/ @RepSires to help @POTUS improve lives & address the root causes of migration. Stability in the region helps us resolve the humanitarian crisis at our border.
We must hold corrupt actors in #CentralAmerica accountable & ensure US aid reaches those who need it. 

I’m partnering w/ @RepSires to help @POTUS improve lives & address the root causes of migration. Stability in the region helps us resolve the humanitarian crisis at our border.
We must hold corrupt actors in #CentralAmerica accountable & ensure US aid reaches those who need it. 

I’m partnering w/ @RepSires to help @POTUS improve lives & address the root causes of migration. Stability in the region helps us resolve the humanitarian crisis at our border.
We must hold corrupt actors in #CentralAmerica accountable & ensure US aid reaches those who need it. 

I’m partnering w/ @RepSires to help @POTUS improve lives & address the root causes of migration. Stability in the region helps us resolve the humanitarian crisis at our border.
Albio Sires@RepSires

Today Acting Chairwoman @JRosenworcel unveiled the tentative agenda for the Feb. 17 Open Meeting which includes updates on:

✔️ $3.2 billion Emergency Broadband Benefit Program
✔️ Round 2 funding for the COVID-19 Telehealth Program
✔️ Broadband Mapping

Jessica Rosenworcel

Jessica Rosenworcel

FCC Acting Chairwoman Jessica Rosenworcel believes that the future belongs to the connected.

go.usa.gov

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UNDER THE HEADSET: A Day in the Life

This is the first installment in a series of fictional dramatizations about the trials and tribulations of a public safety telecommunicator. The story is fictional, but the circumstances are real for many employed in public safety communications.

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