The State of Nebraska recently selected Lumen (NYSE: LUMN) to help it transition to a next generation 911 platform using the company's emergency service network, IP-based software, applications and call routing services. Transitioning to Lumen's current NG911 platform...

TUCSON, Ariz. (KGUN) — A scathing report card was released on the 911 call center here in Tucson and now the center is working on solutions to tackle the issues in front of them. Employees detailed a work environment to the LLC as a "sinking ship." There were also...

On Nov. 3, 2020, the center’s ballot item failed in Dodge County with 8,128 votes against 7,167 and in Fremont with 5,731 votes against 4,782, putting an end to plans to house FPD, Dodge County Sheriff’s Office and Fremont/Dodge County 911 Communications Center in the...

The Palo Alto County Public Safety Center is comprised of four different branches. It serves the County as the E-911 / Communications Center, Emergency Management, Sheriff’s Office and Jail. The center was constructed in 1908. Due to the continuing decline in...

Brian and Monica Campbell must serve at least 85 percent of their sentence before being eligible for release, according to Judge Timothy Dickerson. The couple pleaded guilty in December to committing four acts of abuse between 2016 and 2018 against four children...

MADISON — A goal that officials described as in the works for about 40 years appears ready to be completed later this year. At Wednesday’s meeting of the Madison County Board of Commissioners, Sheriff Todd Volk and Norfolk Police Chief Don Miller provided updates on...

It has been more than three decades since Hays County opened its current sheriff’s office and jail.  In 1989, the population of Hays County was around 65,400.  Since then, Hays County has become one of the fastest-growing counties in the country, and in 2019, the...

JACKSON – Northampton County has been using the “Code Red” system for a decade now, but less than half of the people in the county are signed up to receive general and emergency alerts. That was the update provided by Northampton County E911 Director Tammie Piland at...

TUCSON (KVOA) - There has been a major shake-up inside Tucson's 9-1-1 dispatch center after a scathing report about its working conditions was released last year. It was back in 2017 when the News 4 Tucson Investigators broke the story about dangerously-long wait...

ST. GEORGE — The Colorado City Marshal’s Office recently rolled out leading edge technology that will allow residents to communicate with emergency dispatch by text, which officials say is a vital component in the department’s continuing efforts to enhance public...

ALBANY — The city of Albany will pay $200,000 to settle a federal lawsuit filed by a woman who was raped after three police officers failed to come to her aid when her friend called 911 and warned a dispatcher that she was incapacitated and being held in an apartment...

A several years-long dream for the Washington County 911 dispatch staff and other public safety agencies is now a reality as the new Washington County Communications Center is up and running. The dispatch staff officially moved into the new building on Wednesday,...

CEDAR RAPIDS, Iowa (KCRG) - Communications operators, otherwise known as dispatchers, are the first people on the line when you call 911. After nearly 31 years at the Marion Police Department, one dispatcher is preparing to hang up her headset for the final time. The...

DESOTO COUNTY, Miss. — 9-1-1 emergency dispatchers need to be ready for just about anything. That was the case for one dispatcher in North Mississippi. Now, two DeSoto county women are now bonded over a recent call from one panicked husband. “DeSoto County 911, what...

Over the years, Whitfield County Emergency Services Director Claude Craig has seen his share of snowstorms, floods, tornadoes, car crashes, chemical spills, fires, and other disasters. He’s made it his life’s mission to help his fellow citizens cope with the aftermath...

INDIANAPOLIS—“911. Where is your emergency?” is the first question someone hears after dialing for emergency help. From there, a telecommunicator, as they are called, will do everything in their power to understand the situation so they can get help to the...

It will be the heartbeat of emergency services for McCormick County. The new 10,000-square-foot Emergency Management Services headquarters under construction along South Mine Street is a longtime dream coming to fruition, officials said. “It’s very important to have a...