Emergency communications centers must operate 24/7 without interruption, so securing their cyber systems is a critical task. The US is currently testing a cybersecurity technology for the detection of attacks against emergency communications centers.
The Department of Homeland Security (DHS) Science and Technology Directorate (S&T) is expanding pilot testing of a technology to improve the cybersecurity defenses of emergency communications infrastructure… READ MORE
National Public Safety Telecommunicators Week is being celebrated April 11-17 by Bryan County 911.
The week, sponsored by the Association of Public-Safety Communications Officials International and celebrated annually, honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to the world’s citizens…
The national emergency hotline has been in place for more than 50 years. It provides safety and security for millions of Americans who rely on calling 911 during a crisis. About 240 million calls are reportedly sent to Public Safety Answering Points (PSAPs) each year, where telecommunicators respond to emergencies like property crime, violence, health problems, natural disasters and terrorist attacks. In an industry where any call can result in a life or death scenario, these public servants are often the first point of contact during a crisis. They are frequently responsible for coordinating the response…
Renee Gordon, RPL, CPE, Director, City of Alexandria, Virginia – Department of Emergency and Customer Communications
- In public safety for over 30 years, 12 in emergency communications
- APCO member since 2010
- APCO Registered Public Safety Leader (RPL) and RPL facilitator
- Graduate of the inaugural class of Certified Public Safety Executive (CPE)
- Immediate past president of the Mid-Eastern Chapter of APCO
The Department of Homeland Security (DHS) Science and Technology Directorate (S&T) is expanding pilot testing of a technology to improve the cybersecurity defenses of the nation’s emergency communications infrastructure.
S&T funded Odenton, Md.-based SecuLore Solutions in the research and development (R&D) of a cybersecurity defense solution based on predictive analytics and cyber data that helps detect and mitigate cybersecurity attacks against legacy emergency communications systems and new Next Generation 911 (NG911) and Internet Protocol-based technologies… READ MORE