Why doesn’t Israel have emergency dispatchers? (Isreal)

There have been several laws unsuccessfully proposed to found a single, unified rescue body; many argue that it could have rescued the young couple who drowned in a stuck elevator on January 4.

After two people drowned in a flooded elevator during a disastrous storm in Israel early in January, the idea of a single, unified rescue body has once again surfaced, since the kidnapping of three teenage boys in 2014, which led to Operation Protective Edge.

However, in the time that has passed since the kidnapping until now …

Fire forces ambulance dispatchers to evacuate (Canada)

Frontenac Paramedics assisted their Kingston Central Ambulance Communications Centre dispatchers alongside Kingston Fire and Rescue after a fire was discovered in the garage of their building early Thursday morning.

The dispatchers and the rest of the occupants of City Place 2 at 1473 John Counter Blvd. were evacuated at about 9 a.m. When firefighters arrived, they found heavy smoke and fire coming from the garage…

Mississauga to push province to punish those who misuse 9-1-1 (Canada)

Many people have been calling for harsher repercussions for those who call the 9-1-1 emergency line to complain about everything from Amber Alerts to missed trains to incorrect restaurant orders—and now the City of Mississauga has passed a motion to formally call on the province to punish those who make “frivolous or vexatious 9-1-1 calls.” 

“There have been concerns about calls to Peel Regional Police after Amber Alerts,” Mayor Bonnie Crombie said during a Jan. 15 General …

Dispatcher talked Berlin caller through CPR (MA)

BERLIN – A dispatcher with the Nashoba Valley Dispatch Center is being credited with helping talk a caller through lifesaving measures until medical help could arrive.

On Thursday, Jan. 9, at 6:51 p.m., Dispatcher Danielle Haas received a 911 hang-up call. When she was calling back, a second 911 call came in from the same Berlin address.

The person said someone there was unresponsive and not breathing…

There’s a hero on the other end of a 9-1-1 call (Opinion) (NJ)

Since December 2015, I’ve had the honor and privilege to recognize our local law enforcement members every Friday on what we call #BlueFriday.

Toady, I got a call from a local Jersey resident who asked if we’d make a special mention of 9-1-1 dispatchers. What a great idea. 9-1-1 dispatchers are literally the first line of defense when you need help. Whether it’s a medical emergency or a crime in progress, it’s the person on the other end of the 9-1-1 call who stays calm, implements their training and makes sure you get the help you need…