by AllThingsECC.com | Jul 27, 2026 | Comm Center News
July 27, 2026
Washington D.C. – Today, Representatives Norma Torres (D-CA-35) and Brian Fitzpatrick (R-PA-01), led a bipartisan letter urging Office of Management and Budget (OMB) Director Russell Vought to reclassify public safety telecommunicators under the Protective Service Occupations category in the 2028 update to the Standard Occupational Classification (SOC) system. Torres is a former 9-1-1 dispatcher with the Los Angeles Police Department, while Fitzpatrick is a former FBI agent and EMT.
by AllThingsECC.com | Jul 24, 2026 | Comm Center News
Staffers at Lyon County Emergency Communications have been dealing with some untoward callers recently.
The department says it has been getting calls from people who are launching offensive or abusive statements to emergency dispatchers because they don’t like unspecified matters unrelated to the department. Emergency Communications Director Roxanne Van Gundy, a guest on KVOE’s Morning Show on Friday, says calls started coming into the non-emergency phone number Thursday morning.
by AllThingsECC.com | Jul 23, 2026 | Comm Center News
BUNNELL, Fla. — The Flagler County Sheriff’s Office has received nearly $5.8 million in state grant funding to upgrade emergency communications, law enforcement technology and other public safety equipment, the agency announced Wednesday.
The funding, awarded through the Florida Department of Law Enforcement, will cover the cost of the upgrades without requiring funding from Flagler County property taxpayers, according to the sheriff’s office.
by AllThingsECC.com | Jul 22, 2026 | Comm Center News
A change is coming to Dane County’s non-emergency operations. Dane County Public Safety Communications (PSC), will soon be deploying AVA, Aurelian’s virtual assistant for non emergency calls.
According to a county news release, the deployment ensures telecommunicators can prioritize active incidents, medical emergencies and other lifesaving work that only trained telecommunicators can do. Residents seeking non-emergency services should call 608-255-2345.
by AllThingsECC.com | Jul 22, 2026 | Comm Center News
FRESNO, Calif. — It’s the calls for help when a child is drowning that stay with Matt Mendes, a Fresno County Sheriff’s Office 911 dispatcher who has worked his way up to supervisor.
Dispatchers rarely get closure after sending an officer to a scene, he said.
“We have to hear the screams and the cries for help. We have to make up the scenarios in our heads,” Mendes said. “I do think that we have it tough. We may not see the bodies, but we still have to hear it.”
