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New Mexico’s 911 service system being down a ‘hoax,’ officials say

by AllThingsECC.com | Mar 21, 2023 | Comm Center News

The Tucumcari Quay emergency communications center reported the 911 system was experiencing issues statewide. They made the announcement on its Facebook page. KOAT has confirmed with the Department of Homeland Security that a message posted on that Facebook page is a hoax.

Railroads pilot rail emergency dispatching system to increase first responder information access (TN)

by AllThingsECC.com | Mar 21, 2023 | Comm Center News

The Association of American Railroads (AAR), in partnership with emergency management agencies in Sumner County, Tennessee, have piloted the addition of AskRail data to their emergency management dispatching system to ensure all first responders have accurate, timely information in the event of a rail emergency.

RCC holds 9-1-1 telecommunications conference – (NC)

by AllThingsECC.com | Mar 20, 2023 | Comm Center News

LUMBERTON — Robeson Community College welcomed many 9-1-1 telecommunicators to its campus recently for the NENA Center Manager Certification Program Conference.

Apache Junction Police: SPIDR Tech to improve communications with 911 callers (AZ)

by AllThingsECC.com | Mar 20, 2023 | Comm Center News

The Apache Junction Police Department recently implemented a new tool, SPIDR Tech, to enhance communications with 911 callers, reporting parties and crime victims, as well as gather feedback about interactions with the agency.

Inside Kern County’s high-tech Emergency Operations Center (CA)

by AllThingsECC.com | Mar 17, 2023 | Comm Center News

Flooding over the past week has prompted several evacuation orders and warnings in places all over Kern County. Although the face of the emergency response are the workers who arrive on the scene to help, there are many people who work behind the scenes to ensure they are sending that help where people need it most.



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