Hamilton County 911 dispatchers deserve fair pay (TN)

Hamilton County is one of Tennessee’s largest and busiest counties, yet the men and women who answer our 911 calls are paid less than many dispatchers working for significantly smaller agencies in the region.

911 dispatchers are the first first responders. They are the calm voice on the other end of the line during someone’s worst moment, coordinating police, fire and EMS responses while providing lifesaving instructions before help arrives. Despite the critical role they play in public safety, Hamilton County’s dispatchers continue to fall behind their peers in compensation.

911: A Lifesaving Reunion (NC)

“I can’t believe I’m meeting the person whose life I helped save – and her husband, who did the work.”

Those were Call Taker Mariah Friedrich’s first words when she met Stephanie and Joe Schouten. Stephanie and Joe, along with their children Susan, 13, and Miles, 10, recently visited the Raleigh-Wake Emergency Communications Center about a year after Stephanie collapsed in cardiac arrest. Thanks to the CPR instructions Mariah shared over the phone with Joe, Stephanie survived and has since made a full recovery.

Roswell cuts ribbon on E-911 Emergency Communications Center (GA)

 

ROSWELL, Ga. — Public safety officials, city leaders and staff gathered May 27 to cut the ribbon on Roswell’s new E-911 Emergency Communications Center at 11261 Alpharetta Highway.

Since November, construction crews have expanded the former SharpShooters property to become a public safety center with state-of-the-art communications technology to assist Roswell Police and Fire departments with their response.