Audit Warned of Outage Risk Before Kansas 911 System Failure

(TNS) — Children are taught from a young age to dial 911 in an emergency. Whether it’s a heart attack, a break-in or a fire, 911 answers the call right away.

A widespread 911 service outage across Kansas on Sunday afternoon is testing that assumption.

A roughly three-hour disruption sent police and sheriffs scrambling to post alternative phone numbers to social media. Multiple counties were unable to log into the state’s 911 system during that time. What happened if you called varied from area to area, with some agencies able to reroute calls before service was fully restored by around 4:40 p.m… READ MORE

Danville to see major upgrades to 9-1-1 services in early 2021 (VA)

DANVILLE, Va. (WDBJ) – Since the last time the Danville Emergency Services Center received an upgrade in 2016, technology has continuously improved how people can connect with 9-1-1.

Still, even things like the 9-1-1 text program could be better.

“It comes across similar to like if a hearing-impaired person would dial 9-1-1, so we have limited capability to respond back,” said Tim Duffer, Danville’s deputy emergency coordinator… READ MORE

November storm triggers outages, fires, knocks out 9-1-1 in parts of Greater Portland (ME)

MAINE, USA — As Keith Carson clung to the top of Two Lights Lighthouse in Cape Elizabeth to bring you the latest on the November storm Monday, tens of thousands of Mainers across the state lost power from high wind gusts. 

Central Maine Power (CMP) is reporting more than 86,870 customers without power at 7 a.m. Tuesday. Versant Power shows 15,082 active outages. Some of Versant’s hardest-hit areas are in Presque Isle and Mapleton… READ MORE 

Dispatcher announces father’s last call upon his retirement from Fort Mitchell Police Department (KY)

FORT MITCHELL, Ky. — A police sergeant from the Fort Mitchell Police Department signed off one final time Monday and his final call was extra special due to the dispatcher who was on the other line.

Sgt. Michael Gross with the Fort Mitchell Police Department is retiring after 20 years in law enforcement. His daughter, Kylie Gross, is a Kenton County dispatcher, and Michael Gross got to share his emotional final call with her. It was caught on camera… READ MORE

Laguna Beach to review $890k public safety dispatch, record system (CA)

The Laguna Beach City Council will consider a five-year contract Tuesday worth more than $890,000 for a new computer-aided dispatch system for its police, fire, and marine safety departments.

If approved, SOMA Global’s cloud-based system will replace the technology that Laguna Beach has used since 2006. The computer-aided dispatch (CAD) allows command staff to coordinate and track personnel and equipment responding to calls for service…