Addressing Insecurity with Emergency Communications Centre (Nigeria)

The launch of 18 Emergency Communications Centres across the country by the Nigerian Communications Commission, will address the rising insecurity cases in the country, writes Emma Okonji

Given the global insecurity situation, which is already spreading across Nigeria in the areas of cyberattacks, online bullying, identity theft, call masking, online transaction fraud, invasion of privacy and robbery among others, the Nigerian Communications Commission (NCC), and in line with the agenda of the Federal Government to…

911 dispatchers trained to pick up on peculiarities (NY)

UTICA, NY (WUTR-TV) — Could ordering a pizza alert 911 dispatchers of an emergency?

‘Yes,’ says Oneida County Emergency Services Director Kevin Revere.

“We are familiar with that, it’s kind of a basic training tool that’s been used in the past…’ ‘…or pretending that you’re talking to somebody else on the telephone,” Revere said.

At the end of November, social media was abuzz after an Ohio woman called 911, and ordered a pizza–doing so to report a domestic situation at home…

After moving ambulance dispatchers, Eastern Health code red alerts sometimes failed to reach them due to human error (Canada)

ST. JOHN’S, N.L. — When medical dispatchers relocated and could no longer hear code red fire alarms at the Health Sciences Centre, they weren’t always being tipped off and they became concerned that patients arriving aboard ambulances could be affected by them not being in the loop.

“When a red alert (fire alarm) comes in for either (the Health Sciences Centre) or (St. Clare’s) and access to the hospital is restricted, it would be nice if we could get a call,” Eastern Health medical communications centre operations manager Ian Winter wrote to regional protection services in July, according to emails released as part of a Telegram access to information request related to paramedic concerns.

FirstNet Authority engages with emergency managers at IAEM

FirstNet Authority engages with emergency managers at IAEM

By Tracey Murdock, Senior Public Safety Advisor

FirstNet is here, but that doesn’t mean that our work is done. To ensure the network evolves with the needs of our nation’s first responders, the First Responder Network Authority (FirstNet Authority) team is regularly engaging with public safety to learn how the network can best support their operations. One of our recent engagements allowed us to dive into the world of emergency management, where data is key to operational success.