DeWine unveils future of emergency response, technology to make state safer (NY)

In a room hidden away from the public eye at an undisclosed location in Cuyahoga County sits a small team of analysts and operators, law enforcement and civilian, ready at a moment’s notice to respond to the next emergency, be that a brutal home invasion, a school shooting or an officer down.

What they’re doing is all but certain to become the future of incident response, and if they are successful, Cleveland will lead the way for a safer Ohio as procedures and technologies are implemented and refined then passed down to smaller communities throughout the buckeye state…

‘We’re Ecstatic’: New 9-1-1 Center Nears Opening at Clarion County Complex (PA)

PAINT TWP., Pa. (EYT) – “We’re ecstatic,” said Clarion County Director of Public Safety Jeff Smathers last Thursday as he surveyed the state-of-the-art 9-1-1 Center that will soon open at the Clarion County Complex in Shippenville, the site of the former Sorce/Krouse warehouse in Paint Township.

An open house for the public will be scheduled by the Clarion County Commissioners, but Smathers plans to move on May 24… READ MORE

Governor DeWine unveils new Communication Card to help Deaf and Hard-of-Hearing individuals communicate with law enforcement (OH)

COLUMBUS—Ohio Governor Mike DeWine announced today that the Ohio Department of Public Safety’s Traffic Safety Office (OTSO), Opportunities for Ohioans with Disabilities (OOD), and statewide law enforcement partners have developed a new communication card to help individuals who are deaf or hard of hearing exchange information with law enforcement.

The new card, which can be downloaded onto a phone or printed and stored inside a vehicle, wallet, or purse, includes various pictures that deaf and hard-of-hearing individuals can point to in order to help them more easily communicate during interactions with law enforcement…

MedStar dispatcher, field staff describe an EMS day in the life (TX)

FORT WORTH, Texas — For first responders at MedStar, no day is ever the same, and not every day is high-intensity. But there’s one thing that remains the same day in and day out when they clock in for their 12-hour shifts — maybe they’ll help save or change a life that day — and that alone is enough to make them love what they do.

The Metropolitan Area EMS Authority, also known as MedStar, serves millions of people in Tarrant County across 15 cities. The ambulance service responds to upwards of 155,000 calls per year with its 65 emergency vehicles, 550-person staff and an efficient operations system that other ambulance service providers from 46 states and five countries have come to Fort Worth to pick up tips from…

Emergency Dispatch Service Could Change In Marlboro (NJ)

MARLBORO, N.J.— A special meeting to gather public input about possibly transferring township emergency dispatch services to Monmouth County is set for 7 p.m., June 2, Mayor Jonathan Hornik confirmed.

Hornik is not a supporter of the idea, adding that it is an initiative of Councilwoman Antoinette DiNuzzo, one of three Republicans who were sworn in to the council in January. But he said the public is welcome to give feedback. All council members voted to hold the special meeting.

“I feel we have a very capable, very good” staff of dispatchers, Hornik said when reached for an interview…

Christine Midolo: The Person Before the First Responders (CT)

Christine Midolo: The Person Before the First Responders (CT)

“911, what’s your emergency?” That’s the phrase Christine “Chris” Midolo has spoken as a civilian dispatcher at the North Haven Police Department for the past three decades.

While such words are just part of the job for Christine, they denote a haven of help and authority for those seeking emergency assistance. On May 31, Chris will retire from the job she has loved from the first day she started.

Before becoming a dispatcher, Chris worked at the Wawa company on York Street in New Haven on the midnight shift. It was at Wawa that she met many police officers in her course of work, which resulted in her securing a part-time dispatcher job at Yale University…