Huntsville facing 4th dispatcher lawsuit in 2 years (AL)

HUNTSVILLE, Ala. (WHNT) — The city of Huntsville is facing another lawsuit from a former dispatcher saying that she was a victim of workplace retaliation and sexual discrimination.

Court records show that former Huntsville Police Dispatcher Madison Stewart is suing the city, along with Huntsville Police Chief Kirk Giles saying that HPD command staff retaliated against her after she reported issues that she said constituted a hostile work environment.

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Texas 911 telecommunicators train in Amarillo on AI, leadership and burnout prevention

Eighty-one 911 telecommunicators from across Texas are in Amarillo for two and a half days of training on emergency communications, workplace skills and new technology.

The mandatory course offers dispatchers a chance to prepare for the pressure of answering calls for help, said Leticia Truex, president of the Texas National Emergency Number Association.

Hamilton County in Ohio reimagines ECCs with FirstNet tech

A new cutting-edge facility has transformed the way the Hamilton County Communications Center serves southwest Ohio.  

Since early 2026, the 9-1-1 agency has been operating out of a new 40,000-square-foot communications center with state-of-the-art capabilities, incorporating modern technologies — including a FirstNet Compact Rapid Deployable (CRD) — into the building’s design to support the demands of 9-1-1 operations today.   

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Oakland police communications, 911 calls struck by technical problems(CA)

OAKLAND – Full normal 911 service was restored Friday morning after an unprecedented computer and phone system outage linked to a copper wire theft and vandalism Wednesday night left police dispatchers unable to field 911 calls and dispatch officers from the police communications center, police said.

The computer dispatching system, known as CAD,  had been restored Thursday afternoon.

An update Friday morning from the Police Department  said at 8:30 a.m. phone service to all city systems  was  now back online after city and AT&T crews  worked through the nightto perform repairs  to the damaged AT&T infrastructure.