by AllThingsECC.com | Nov 2, 2026 | Comm Center News
HUNTSVILLE, Ala. (WHNT) — The city of Huntsville is facing another lawsuit from a former dispatcher saying that she was a victim of workplace retaliation and sexual discrimination.
Court records show that former Huntsville Police Dispatcher Madison Stewart is suing the city, along with Huntsville Police Chief Kirk Giles saying that HPD command staff retaliated against her after she reported issues that she said constituted a hostile work environment.
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by AllThingsECC.com | Oct 27, 2026 | Comm Center News
North Carolina 911 Board has awarded more than $13 million in grants this year to improve equipment and facilities at 911 call centers across the state, Gov. Josh Stein’s office announced.
The funding from the N.C. 911 Board will support equipment and facility upgrades at public safety answering points, or PSAPs, Gov. Stein’s office said.
by AllThingsECC.com | Oct 27, 2026 | Comm Center News
AMARILLO, Texas (KVII) — Eighty-one 911 telecommunicators from across Texas are in Amarillo for two and a half days of training on emergency communications, workplace skills and new technology.
The mandatory course offers dispatchers a chance to prepare for the pressure of answering calls for help, said Leticia Truex, president of the Texas National Emergency Number Association.
by AllThingsECC.com | Oct 27, 2026 | Comm Center News
A new cutting-edge facility has transformed the way the Hamilton County Communications Center serves southwest Ohio.
Since early 2026, the 9-1-1 agency has been operating out of a new 40,000-square-foot communications center with state-of-the-art capabilities, incorporating modern technologies — including a FirstNet Compact Rapid Deployable (CRD) — into the building’s design to support the demands of 9-1-1 operations today.
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by AllThingsECC.com | Oct 27, 2026 | Comm Center News
At IACP 2026, Allen Police Chief Steve Dye challenged fellow chiefs to look beyond response times and reconsider how they train, evaluate and involve their telecommunicators
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by AllThingsECC.com | Oct 22, 2026 | Comm Center News
OAKLAND – Full normal 911 service was restored Friday morning after an unprecedented computer and phone system outage linked to a copper wire theft and vandalism Wednesday night left police dispatchers unable to field 911 calls and dispatch officers from the police communications center, police said.
The computer dispatching system, known as CAD, had been restored Thursday afternoon.
An update Friday morning from the Police Department said at 8:30 a.m. phone service to all city systems was now back online after city and AT&T crews worked through the nightto perform repairs to the damaged AT&T infrastructure.