Alberta RCMP highlights reasons not to call 911 for National Public Safety Telecommunicators Week (Canada)

In recognition of the hard work of Operational Communications Centres (OCC) during the National Public Safety Telecommunicators Week from April 11th – 17th, Alberta RCMP will be highlighting some of the interesting 911 calls they have received in the past year.

People are not always aware of what constitutes an emergency.

Our teams work hard behind the scenes 24 hours, seven days a week, 365 days a year to manage incoming calls for service to keep our citizens and communities safe throughout Alberta. Sometimes, it is interesting to review what shouldn’t be done in order to understand what is appropriate to do…

911 Dispatcher Wins Holiday (OH)

911 Dispatcher Wins Holiday (OH)

Wood County, Ohio — Monday is the first day of the National Public Safety Telecommunicators Week, an event aimed at thanking behind-the-scenes staff to ensure the safety of the public and first responders.

Cpl. Beth Amos, Wayne, Ohio, is a dispatcher for the Wood County Sheriff’s Office in Bowling Green. She and the other three dispatchers at the dispatch center will work as a team to answer 911 calls, dispatch fire departments and EMS, and provide emergency medical care over the phone, including guiding people through CPR…

IU lab wins $8 million award in pursuit of 3D tracking of first responders (IN)

IU lab wins $8 million award in pursuit of 3D tracking of first responders (IN)

Thanks to funding from the Public Safety Communications Research Division of the National Institute of Standards and Technology, the Crisis Technologies Innovation Lab and its partner, KSM Consulting, will administer a series of competitions for companies, entrepreneurs and students to find the best solution for indoor 3D tracking for first responders.

“Tracking is a huge problem for first responders,” said David Wild, a professor in the IU Luddy School of Informatics, Computing and Engineering and director of the lab…

Surrey’s OCC fielded calls from 305,000 people in 2020, an ‘unusual’ year of fewer such calls (Canada)

Surrey RCMP telecommunications operators last year talked to more than 305,000 people who called for police service, generating more than 200,000 operational files.

The call volume is down slightly from the previous year — and it might have something to do with the COVID-19 pandemic.

“We actually had a bit less (call volume) in 2020 than in 2019,” Surrey RCMP Cpl. Elenore Sturko told the Now-Leader on Monday (April 12)…

Recognizing the heroes behind the headset (KY)

FRANKFORT – Gov. Andy Beshear and the Kentucky State Police (KSP) are taking time this week to acknowledge and celebrate National Public Safety Telecommunicators Week (April 11-17), a time set aside to recognize the more than 200,000 individuals throughout the United States who play critical roles in the delivery of public safety services… READ MORE

Sheriff’s Office Tips Hat to Call-takers During National Public Safety Communicators Week (CA)

Sheriff’s Office Tips Hat to Call-takers During National Public Safety Communicators Week (CA)

Sheriff Bill Brown, along with the members of the Santa Barbara County Sheriff’s Office, will be celebrating and thanking dispatchers and call-takers during Nation Public Safety Communications Week, April 11-17.

Santa Barbara County Sheriff dispatchers and call-takers provide dispatching services, 9-1-1 call taking and non-emergency call taking, and support for Santa Barbara County Sheriff, Santa Barbara County Fire and American Medical Response for the areas served by those agencies…