Fire, EMS communications take top honor (FL)

AMR Sumter County Fire and EMS Communications Center is taking center stage in recognition of achieving the most prominent distinction in 9-1-1 emergency communication services.

 The communication center is the 283rd emergency dispatch center in the world to attain International Academies of Emergency Dispatch (IAED) status as an Accredited Center of Excellence (ACE) for its use of the Medical Priority Dispatch System (MPDS)… READ MORE

Tulsa 911 dispatchers welcome mental health crisis experts to communications center (OK)

Tulsa-area 911 callers in psychiatric distress will now have access to a mental health professional, thanks to a partnership between city public safety agencies and community nonprofits. 

The city of Tulsa 911 Mental Health Collaborative launched Sept. 3, according to a Tulsa Police Department news release Wednesday, and is made possible through the Police Department, the city’s 911 Public Safety Communications Department, Family & Children’s Services Community Outreach Psychiatric Services (COPES) and the Tulsa Area United Way… 

Public Safety Advocate: UK Public-Safety Broadband Network Update

Public Safety Advocate: UK Public-Safety Broadband Network Update

The United Kingdom press and some in the United States announced this week that the UK LTE broadband network for public safety that was to have been operational this year will not be ready for prime time until 2024 or 2025. Why is there a delay, when will it finally become live, and what will it offer the UK’s public-safety agencies?

First estimates for network operation were that the network would be ready in 2016, and then 2019. Both dates were missed and the Home Office signed an extension to continue to use the Tetra Airwave system with Motorola Solutions until 2022

MAKING A DIFFERENCE: Seneca County dispatcher assists with birth (NY)

ROMULUS — Seneca County officials are praising a 911 dispatcher for helping in the delivery of a premature baby Saturday.

County 911 Operations Manager Brandi Godley said Dispatcher Allison Archer fielded a call about a woman being in preterm labor. Archer gave emergency medical dispatch instructions to the caller, who delivered the child. Archer also relayed infant CPR instructions that helped save the infant boy’s life…

NICE Announces the 2020 PSAPs’ Finest Award Winners Honoring Dedicated Emergency Communications Professionals

HOBOKEN, N.J.–(BUSINESS WIRE)–NICE (Nasdaq: NICE) has announced the winners of its 2020 PSAPs’ Finest Awards. Now in its fifteenth year, NICE’s PSAPs’ Finest Awards recognize the dedicated individuals and team stand-outs in public safety emergency communications. Awards are presented annually to winners in the following categories: Director, Line Supervisor, Technician, Trainer, Telecommunicator, Innovator and PSAP of the Year. PSAPs’ Finest winners are selected by an independent panel of volunteer judges from the public safety community who evaluate nominees based on their accomplishments, skills, knowledge and dedication… READ MORE

Recent City Budget Cuts Included Perry Polinski, the City’s First Civilian Communications Coordinator (IL)

When Perry Polinski started in his emergency dispatcher’s job in January of 1981, the position was referred to as a “communications operator.”

Mr. Polinski and others worked out of the first floor, bunched in with other services at the Evanston Police Department, located at 1454 Elmwood Ave. Back then, on calls for emergency service, all residents had was basic 911, which simply routed any 911 emergency call from Evanston to the Police Department… READ MORE