Lyon County Emergency Communications Center Shift Lead Sarah Jensen named NG911 ….. (KS)

A nearly 20-year emergency communications veteran is being recognized for their service and dedication to the profession nationally.

Lyon County Emergency Communications Center Director Roxanne VanGundy announced via a news release Friday that Sarah Jensen has been selected to receive the 2025 NG911 Institute Public Safety Professional of the Year award.

Ohio counties are adopting a new 911 system: here’s why that’s a big deal

Ohio’s 911 system is getting a major upgrade.

Rural eastern Ohio’s Washington and Monroe counties have become the first in the state to implement Next Generation 911 (NG911), an internet-based emergency response system that allows Ohioans in an emergency to text and send photos and videos.

The state believes the technology will improve rural area’s emergency response times – which typically take twice as long as their urban counterparts.

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Lenior dispatcher first to complete RichmondCC’s 911 associate degree (NC)

In December, Casandra Reid of Lenoir became the very first student to graduate from the 911 Communications & Operations program at Richmond Community College, a goal she set for herself when she signed up in fall 2023.

“I was determined to finish in one year and to be the first to complete this new associate degree program at RichmondCC,” Reid said. “Hard work definitely pays off.”

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Mutual aid agreement developing between Nashville, Virginia county in event of major … (TN)

NASHVILLE, Tenn. (WSMV) – A resolution to approve a mutual aid agreement between Metro Nashville and the Fairfax County Department of Public Safety Communications (Virginia) is up for discussion during Tuesday night’s Metro Council meeting.

The resolution aims to approve the intergovernmental aid agreement between the two government bodies in the event of a major network disaster.