South Metro Fire Rescue’s on-scene dispatchers aim to cut over-the-air delays and keep primary channels clear
Interoperability and communications have long been pain points for the fire service. Fifteen years after the 9/11 Commission Report identified these issues as top priorities for public safety response, most after-action reviews of major incidents continue to list communications as an area in need of improvement.
A new cutting-edge facility has transformed the way the Hamilton County Communications Center serves southwest Ohio.
Since early 2026, the 9-1-1 agency has been operating out of a new 40,000-square-foot communications center with state-of-the-art capabilities, incorporating modern technologies — including a FirstNet Compact Rapid Deployable (CRD) — into the building’s design to support the demands of 9-1-1 operations today.
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With the 2028 Olympics in Los Angeles just 21 months away, plans to migrate 911 centers in the region from legacy systems to IP-based next-generation 911 (NG911) technology could be undermined by deployment challenges and litigation from a former contractor, according to the California Office of Emergency Services (Cal OES).
SANGER — Progress on the new police communications center is at a crossroad, as the state is weighing whether to approve the city’s proposed dispatch system.
While work is stalled until state approval is given, city officials are confident that the Sanger Police Department meets the proper criteria to follow through with the plans.
“We’re kind of in limbo,” Chief of Police John Reynolds said. “(The state) wants us to show them that this is worth their investment.”
Assemblymember Rhodesia Ransom (D-Tracy) recently secured $2 million in state funding to upgrade and modernize the Tracy Police Department’s communications system.
The state funding will help pay for two new radio sites to expand coverage, dispatch upgrades and other infrastructure improvements designed to make Tracy’s communications system more reliable and secure. These upgrades will help Tracy’s first responders communicate more effectively with agencies outside the city when an emergency requires a coordinated regional response.
BATON ROUGE – Every phone line in East Baton Rouge Parish contributes $1.25 a month to keep 911 emergency services running. Now, the EBR Communications District is requesting a small fee increase to strengthen this vital resource.
Tucked away in an old mall off Florida Boulevard is a state-of-the-art 911 call center. This new facility can serve as a backup if the main site on Harding Boulevard goes down, or both centers can operate together during major events or natural disasters.
