Local communications center show appreciation for dispatchers (MO)

COVID-19 has delayed many things, including showing appreciation for dispatchers, some of those who deserve it most.

National Public Safety Week is celebrated the second week of April, however, COVID-19 made it difficult to show appreciation during that time.

“We’ve had to social distance here, so that definitely affected us and our ability for our entire team to be together to celebrate,” Jill Murphy, supervisor in the Communication Center and terminal agency…

NENA Announces New Online Training Program for 9-1-1 Professionals

With many people still facing travel restrictions due to the COVID-19 pandemic, NENA: The 9-1-1 Association is proud to launch a slate of instructor-led online (ILO) courses that enable 9-1-1 professionals to receive NENA’s industry-best education and training content in a virtual classroom.

Starting Thursday, May 28, NENA will offer 13 of its most popular in-person courses in the ILO environment, featuring live instruction, two-way interaction, and group activities. The courses will be held every Thursday into the summer from 10AM until 4PM…

Blount dispatch center to start accepting emergency texts (TN)

Starting June 1, citizens in Blount County will be able to text 911 for emergencies instead of having to call.

Blount County E-911 Communications Center Public Information Officer Richee Kidd said that while the “Text-to-911” program will begin next month, dialing 911 for emergencies still will be preferred.

“If it’s a true emergency and they can speak,” Kidd said, “we want them to call 911… READ MORE

Arlington 911 Call Center Evacuated (VA)

Arlington’s Emergency Communications Center (ECC), which handles 911 calls and the dispatching of emergency personnel, was evacuated late Friday afternoon, ARLnow has learned.

The evacuation happened around 4 p.m. Police officers were told during that time to restrict all radio transmissions to emergency traffic only. There was no indication that the disruption affected any crucial police operations.

A county spokeswoman tells ARLnow that the evacuation was due to a possible coronavirus case.

Penobscot County seeks $6M bond to upgrade communication towers for 911 calls (ME)

Penobscot County will ask voters on July 14 to approve a $6 million bond to upgrade equipment on towers that relay signals to emergency responders and in the Penobscot County Communications Center.

The current equipment on the towers is more than 20 years old and parts are no longer available when it breaks down, director Christopher Lavoie said… READ MORE

Regional Emergency Communications Center complete (MA)

The board first made a public recognition of first responders, health de­part­ment staff and volunteers for their hard work during the COVID-19 health crisis.

The Regional Emergen­cy Communications Cen­ter on Whipple Road next to the DPW is complete, with just a few final de­tails to be completed over the next month. The new director, Kevin Lessard, has been working since January to operationalize emergency communications for Tewks­bury and Dracut.