The American Ambulance Association (AAA) warned House and Senate leaders the “nation’s EMS system is facing a crippling workforce shortage, a long-term problem that has been building for more than a decade. It threatens to undermine our emergency 9-1-1 infrastructure and deserves urgent attention by Congress.”

“The magnitude has really blown up over the last few months,” AAA President Shawn Baird told NBC News.

“When you take a system that was already fragile and stretched it because you didn’t have enough people entering the field, then you throw a public health emergency and all of the additional burdens that it put on our workforce, as well as the labor shortages across the entire economy, and it really has put us in a crisis mode,” Baird said... READ MORE

Labor Shortage affecting 911 operation centers in Hampton Roads (VA)

Labor Shortage affecting 911 operation centers in Hampton Roads (VA)

There is a shortage of 911 dispatchers and call takers. Many Hampton Roads cities are down more than 10 workers.

CHESAPEAKE, Va. — Author’s note: the video above first aired in July 2021.

Emergency dispatchers help people through some of their worst moments.

Call takers say it’s a thankless job that comes with a ton of pressure and stress. Now, the stress is even higher because they don’t have enough people to answer your 911 calls…

Cherokee County Names New E 9-1-1 Director (GA)

WOODSTOCK, GA — A decorated officer, paramedic and veteran has taken the helm of Cherokee E 9-1-1.

Shane Bonebrake, who recently retired from the Woodstock Police Department, was named the new E 9-1-1 director. His first day on the job was Monday, Oct. 4.

“I chose Shane Bonebrake for this position because he is a leader who leads by example,” Public Services Agency Director Dana Martin said. “He has earned an impressive reputation working in various public safety roles in this community consistently demonstrating high standards of integrity, professionalism, and dedication to service.” … READ MORE

Louisville’s 911 call center short dozens of employees (KY)

Louisville’s 911 call center short dozens of employees (KY)

LOUISVILLE, Ky. (WAVE) – Louisville’s 911 dispatch center is facing staff shortages that are causing some callers to have to wait.

“I know it’s your emergency,” Jim Intermaggio, a 911 call taker, told WAVE 3 News. “We’re going to get you. Don’t hang up if you call and get put on hold.”

Because of the staff shortage across the country, many industries have seen people working longer hours, sometimes on forced overtime to cover shifts…

PSBTA Announces VISION 2022 FirstNet Users Summit

PSBTA Announces VISION 2022 FirstNet Users Summit

First of its kind ‘in person’ opportunity specifically directed to current FirstNet users to be held in Las Vegas, January 18-21, 2022.

The Public Safety Broadband Technology Association (PSBTA) is your FirstNet Connection. Join us on January 18-21, 2022, as the PSBTA presents Vision 2022: FirstNet Users Summit. Learn, grow, and be inspired as public safety moves ahead in 2022 stronger than ever before.

Born from the 9/11 tragedy was FirstNet. FirstNet is America’s public safety network built for public safety. FirstNet provides reliable communication to keep your personnel and community safe. But let us remember our commitment 20 years ago to never forget. 9/11 was a defining moment for the United States as terrorists attacked America. But it also was a defining moment in our country’s response to terrorism uniting Americans… READ MORE