FDNY DISPATCHER RECALLS 9/11

WILLIAMSBURG, Va. — Lloyd Moskowitz sat in his Brooklyn dispatch office 25 years ago listening to technicians with a cell service company update him on their repairs to a faulty 911 system over the weekend.

It was after 8:30 a.m. Tuesday morning. People were beginning to trickle in for shift changes. He listened to the occasional phone ring or distant siren, along with the chatter on his scanner sitting behind him.

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Newly renovated 911 Center places latest technology in life-saving hands (NC)

Stepping into the newly renovated Nash County 911 Primary Communications Center is an eye-opening experience. The first thing one notices isn’t the technology, it’s the people. The room hums with quiet focus as telecommunicators Destiny, Daniel, Grace, Brittany, Brandon and Donnie settle into their upgraded workstations, each one designed with them in mind.

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