Local dispatcher caught calling concerned citizen “moron” while on emergency call (KS)
“After she said they would dispatch, you know, the fire department, then, that’s what I guess she thought I hung up,” Wilson said.
FCC approves rules to improve NG911 reliability
Rules expected to enhance reliability of networks supporting NG911, as well as seeking comments on proposed testing of interstate interoperability.
In the wake of multi-state 911 service outages, FCC commissioners recently voted unanimously to approve rules that are designed to enhance the reliability of networks supporting IP-based next-generation 911 (NG911) technology, as well as seeking comments on proposals to mandate interstate interoperability.
911 and Behavioral Health: Building Coordinated Call Handling Systems
Local government sits at the operational center of emergency and crisis response systems. Counties in 48 states and the District of Columbia operate, fund and manage thousands of the nation’s public safety answering points (PSAPs), or 911 call centers. PSAPs handle more than 240 million 911 calls annually, including an estimated 24 million behavioral health-related calls.
Governor Hochul Announces $110 Million in State Funding to Strengthen Emergency Communications for First Responders (NY)
State-Funded Programs Support Emergency Communication Systems Across the State by Strengthening Emergency Response Capabilities
Funding to Support New Projects, Equipment Installation and Enhanced Communications Channels at Local Levels
California 911 network contractors break silence after state scraps nearly $500M project
The companies hired to replace California’s “vulnerable” 911 network with a new cutting-edge system claim the state abruptly abandoned a fully built, deployment-ready system and replaced it with a new plan they say could cost taxpayers hundreds of millions more.
The state, which has already spent nearly $500 million building a regional Next Generation 911 (NGA 911) network, decided to pull the plug and leave the majority of its emergency call centers on a decades-old analog system while it pursues a new statewide design.
