by AllThingsECC.com | Apr 22, 2026 | Comm Center News
/ Critical Linx, part of the Hughes Fire Affiliates, announced today that it is collaborating with FirstNet®, Built with AT&T to strengthen first responder communication by selling FirstNet services to eligible public safety customers.
Built specifically for public safety, FirstNet provides first responders with priority and preemption capabilities designed to help ensure reliable communications when it matters most. By combining FirstNet connectivity with the operational expertise and long‑standing public safety relationships of Critical Linx, this collaboration is designed to strengthen readiness, coordination, and response capabilities nationwide.
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by AllThingsECC.com | Apr 11, 2026 | Comm Center News
Every April, I write to The Bee and our community to publicly thank the staff at the Newtown Emergency Communications Center (ECC). My team of nine professionals works through storms, accidents, disputes, fires, and medical emergencies — situations that prompt a call to 9-1-1 or one of our routine lines.
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by AllThingsECC.com | Apr 10, 2026 | Comm Center News
Rockport PD dispatchers honored as the community’s ‘first first responders’
When a frantic caller contacts the City of Rockport’s Public Safety Communications Center, the first voice they hear isn’t from a police officer.
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by AllThingsECC.com | Apr 10, 2026 | Comm Center News
For Mark Lallak, the evolution of 911 is personal. He watched it happen in real time from behind the dispatch console.
When Lallak was working as a 911 telecommunicator in the ’90s, most calls came from landlines. Because the phone numbers were associated with fixed locations, dispatchers had a name and address associated with each phone number. If someone called in, first responders almost always knew where they needed to go.
Then as cell phones emerged, everything changed.
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by AllThingsECC.com | Apr 2, 2026 | Comm Center News
Springfield, IL (CAPITOL CITY NOW) – The Illinois State Police (ISP) announced an upgrade to all 169 Public Safety Answering Points (PSAP) throughout Illinois. All 169 locations are now powered through Next Generation 911 (NG911). The agency says this new update upgrades the traditional 911 service from voice-centric networks to secure, IP-based (internet-based) infrastructure designed to support today’s communications.
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