AT&T has been awarded the 2024 US Market Leadership Award by Frost & Sullivan for its Next Generation 911 (NG911) services, marking its sixth consecutive year receiving this recognition. The company leads the US NG911 market with direct contracts covering over 80 million people and approximately 30% market share.
SPARTANBURG COUNTY, S.C. (WSPA) – An internal investigation is underway in Spartanburg County after a telecommunicator reportedly refused to assist a 911 caller.
Spartanburg 911 announced Friday that officials were made aware of a video circulating on social media regarding a 911 call with one of their operators.
The city of Tehachapi will pay a voluntary settlement of $54,000 to a police dispatcher who allegedly faced retaliation in the workplace after reporting workplace harassment, the California Civil Rights Department announced Monday.
NENA CEO Brian Fontes last week unveiled plans to step down from the 911-focused organization’s leadership position during the fall of 2025, which would mark the end of a 17-year stint heading NENA.
Antioch police say one of their dispatchers helped save the life of a man whose boat sank on Christmas Eve.
Dispatcher Autumn Turnage received a 911 call from a man whose boat sunk near Sherman Island, leaving him stranded in the water and fearing for his life.
