Huntsville facing 4th dispatcher lawsuit in 2 years (AL)

by | Nov 2, 2026 | Comm Center News | 0 comments

HUNTSVILLE, Ala. (WHNT) — The city of Huntsville is facing another lawsuit from a former dispatcher saying that she was a victim of workplace retaliation and sexual discrimination.

Court records show that former Huntsville Police Dispatcher Madison Stewart is suing the city, along with Huntsville Police Chief Kirk Giles saying that HPD command staff retaliated against her after she reported issues that she said constituted a hostile work environment.

READ FULL ARTICLE

Hamilton County in Ohio reimagines ECCs with FirstNet tech

by | Oct 27, 2026 | Comm Center News

A new cutting-edge facility has transformed the way the Hamilton County Communications Center serves southwest Ohio.  

Since early 2026, the 9-1-1 agency has been operating out of a new 40,000-square-foot communications center with state-of-the-art capabilities, incorporating modern technologies — including a FirstNet Compact Rapid Deployable (CRD) — into the building’s design to support the demands of 9-1-1 operations today.   

READ FULL ARTICLE

Benham bill classifying 911 dispatchers as first responders to become law (PA)

by | Oct 22, 2026 | Comm Center News

Legislation that would designate 911 telecommunicators as emergency responders has passed both chambers of the General Assembly unanimously and is now headed to the governor’s desk, the bill’s prime sponsor, state Rep. Jessica Benham, announced today.

House Bill 453 would add 911 telecommunicators, including call takers and dispatchers, to the state’s legal definition of “emergency responders” to better recognize their critical role and help them access related health benefits, mental health support and stress management resources.

READ FULL ARTICLE

UT San Antonio Public Safety Celebrates Ribbon Cutting for Refreshed Communications Center

by | Oct 21, 2026 | Comm Center News

Last week, UT San Antonio Public Safety marked an important milestone with the ribbon cutting of its refreshed Communications Center, a modernization effort designed to enhance emergency communications, operational efficiency and service to the campus community.

As the first point of contact for callers reporting emergencies and critical incidents, communications personnel are essential in coordinating police, fire, EMS and other emergency resources.

READ FULL ARTICLE