In 3 years, NYC’s text-to-911 has seen over 2 million text messages (NY)
A text-to-911 service New York City launched in June 2020 has been helped emergency officials respond to more than 100,000 unique incidents.
Arlington County Emergency Communications Center Expands Call Capacity (VA)
The Arlington County Emergency Communications Center (ECC) will launch Amazon Connect to handle non-emergency calls starting June 1, 2023. This cloud-based service allows anyone to contact the County quickly and easily for non-emergency issues using the non-emergency line, 703-558-2222, freeing up 9-1-1 professionals to focus on emergencies.
House committee unanimously passes bill to provide $14.8 billion in NG911 funding (D.C.)
House Energy & Commerce Committee members unanimously advanced a bill that would reauthorize the FCC’s authority to conduct spectrum auctions for three years and provide $14.8 billion to transition the nation’s 911 center from legacy technologies to an IP-based, next-generation 911 (NG911) platform.
911 call-taker earns statewide award for helping Richmond resident through 37-minute ordeal (VA)
Ashley Marlow has been honored for helping a 911 caller cope with an armed man on her front porch in Richmond.
New program gives Cobb high school students training for a career in 9-1-1 (GA)
The first class passes the base 9-1-1 certification course with flying colors
May 5, 2023 – Before they even graduate high school, fourteen Cobb students have completed the base course that could lead them to a career in 9-1-1. This inaugural class was part of the Career, Technical, Agricultural Education (CTAE) program at Osborne High School, and the 14 students passed the course with an average score of 95.5.
