Mindbase Joins the RapidSOS Partner Network and is now RapidSOS Ready
Mindbase provides 911 telecommunicators access to purpose-built mental health & wellness resources through the partnership with RapidSOS
Seattle police begin sending automated texts, emails to 911 callers to seek feedback (WA)
The Seattle Police Department (SPD) began a new process Thursday to follow up with 911 callers and crime victims in the city. The process involves sending fully automated text messages and emails seeking feedback and aims to “improve services to the community.”
This is not a Broward County Issue. This is a National Issue (FL)
The city commissions of Coral Springs, Parkland, and Coconut Creek met with county and public safety representatives to discuss a possible hub system, which would make the 911 call system more efficient by streamlining information sharing and reducing response times.
The multi-agency workshop on Wednesday featured a presentation from Emerging Digital Communications President Chris Wiseman and Greg Criter, chief technology officer.
City breaks ground on new dispatch center (OK)
Firefighters, police officers and emergency services personnel joined members of the community Thursday to commemorate the groundbreaking ceremony for the new City of Norman Emergency Communications and Operations Center (ECOC).
Tennessee Becomes First in the Nation to Integrate FirstNet with AT&T ESInet for All 9-1-1 Call Centers Statewide
Tennessee has embarked upon a plan to fully back up every one of its 9-1-1 call centers with AT&T ESInet™ and FirstNet® – America’s public safety network – to increase their reliability and resiliency. This is a major step forward for public safety as Tennessee leads the way to become the first state in the nation to implement full wireless backup through FirstNet, Built with AT&T to all 9-1-1 call centers statewide. Wireless backup means that even during the toughest strains and worst-case scenarios, network connectivity will be available so that every Tennessean can know that 9-1-1 telecommunicators will answer their call.
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