by AllThingsECC.com | Apr 23, 2025 | Comm Center News
New Mexico’s highest court on Monday clarified a question posed by a federal court about which law to consider when weighing an emergency dispatcher’s legal immunity from allegations of a mishandled 911 call.
In a unanimous decision published on Monday, the New Mexico Supreme Court found that the Enhanced 911 Act, “has no bearing on the 911 dispatchers’ immunity from liability for the allegedly mishandled 911 emergency medical calls.”
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by AllThingsECC.com | Apr 21, 2025 | Comm Center News
Children of Boone County’s public safety employees will soon have a new space to stay while their parents are in the line of duty.
The Boone County Public Safety Childcare Center will provide affordable, extended child care access to law enforcement and joint communications employees within Boone County government. Construction will begin in the summer of 2025 and is expected to be completed by the fall.
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by AllThingsECC.com | Apr 18, 2025 | Comm Center News
By Jennifer McIntyre, 9-1-1/Emergency Communications Subject Matter Expert, First Responder Network Authority
When a person calls 9-1-1 to report an emergency, they rely on Public Safety Answering Points (PSAPs) to answer the call every time, without fail. They expect that the call will reach someone who can quickly and efficiently send help to the right place. Lives depend on emergency telecommunicators being there, ready to take the call.
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by AllThingsECC.com | Apr 18, 2025 | Comm Center News
WASHINGTON – U.S. Senators Amy Klobuchar (D-MN) and Ted Budd (R-NC), co-chairs of the Next Generation 911 Caucus, introduced a bipartisan resolution designating April 13-19 as “National Public Safety Telecommunicators Week” to recognize 9-1-1 dispatchers for their dedication and service as first responders to emergencies across the country. A companion resolution was introduced in the House of Representatives by Representatives Norma J. Torres (D-CA) and Brian Fitzpatrick (R-PA).
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by AllThingsECC.com | Apr 16, 2025 | Comm Center News
By Zenji Nakazawa | Acting Chief, Public Safety and Homeland Security Bureau
Could you talk a distraught parent through delivering their baby and clamping the umbilical cord? What about guiding a lost, elderly person battling dementia and paranoia, along with her six-year-old grandson, out of the woods to safety? Now, imagine doing all of this over the phone, where every decision can mean the difference between life and death. This is just a glimpse into the extraordinary challenges our nation’s dedicated 911 telecommunicators face on any given workday.
During this year’s National Public Safety Telecommunicators Week, I want to take a moment to recognize and celebrate our incredible 911 telecommunicators across the nation.
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