Short staffing at Honolulu police dispatch leads to long 911 wait times, union says (HI)

Dispatchers at the Honolulu Police Department are being forced to work overtime because of short staffing.

Some 911 callers are waiting as long as 20 minutes to ask for help. Employees face “vitriol and verbal abuse ” from supervisors.

The allegations were outlined in a two-page letter delivered to the Honolulu City Council on Thursday from the Hawaii Government Employees Association.

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Comment Dates Set for Proposed Rules on Improvements to Next Generation 911 Networks

On June 4, 2025, the FCC released a Public Notice announcing the due dates for comments on a Further Notice of Proposed Rulemaking (FNPRM) proposing improvements to ensure the resiliency, reliability, interoperability, and accessibility of Next Generation 911 (NG911) networks.  NG911 will provide improved support for the full range of 911 voice, text, data, and video communications, which will enable improved 911 access for individuals with disabilities.

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