by AllThingsECC.com | May 15, 2026 | Comm Center News
Four times a year, up to 30 students from around the state take critical training at the New Mexico Department of Public Safety Law Enforcement Academy with an eye on helping citizens in their community.
The training? The Public Safety Telecommunicator course, for aspiring hired dispatchers in city, county, state, federal or tribal governments in New Mexico (the first in the nation to make it mandatory that telecommunicators attend a formal training).
by AllThingsECC.com | May 13, 2026 | Comm Center News
Editor’s note: This article is part of Police1’s Emergency Communications Week, which looks at how dispatch is changing — from smarter tools and automated routine tasks to new approaches that reduce unnecessary 911 demand. Thanks to our Emergency
by AllThingsECC.com | May 8, 2026 | Comm Center News
Franklin County officials are facing an urgent call to modernize emergency communications following a survey that identified dead spots and limited channel capacity as top safety concerns.
Amanda Simoneau, director of the county’s Emergency Management Agency, asked county commissioners Tuesday to authorize a communications study. She estimated it will cost about $100,000 for a consultant to do it. It would be the first study in 11 years to map the infrastructure.
by AllThingsECC.com | May 7, 2026 | Comm Center News
The City of Santa Monica will receive $841,000 in federal funding to replace aging dispatcher consoles in its 911 emergency communications center, part of a $13.77 million package of community project grants announced by Rep. Ted Lieu, D-Los Angeles County.
by AllThingsECC.com | May 7, 2026 | Comm Center News
The system is expected to significantly reduce alarm response times and eliminate transcription errors, miscommunications, and misinterpretations. Before implementation, telecommunicators often had to make multiple calls to the alarm-monitoring center to obtain the information needed to dispatch emergency responders, adding an estimated two to eight minutes to the response timeline according to industry estimates and increasing the risk of errors.
