FirstNet Powers the Future of Emergency Management

FirstNet Powers the Future of Emergency Management

By Kyle S. Richardson, Senior Public Safety Advisor, First Responder Network Authority

Emergency management thrives on good communication, and good communication is based on good information—pertinent, timely information. As a senior public safety advisor for the First Responder Network Authority (FirstNet Authority), I work with emergency managers and other officials to understand their current public safety communications, and what they need and want in the future.

One big thing I hear is that, with advances in broadband technologies, emergency managers now have access to more and better information than ever before. FirstNet, the nationwide public safety broadband network, is a key to accessing these new data sources at the right time and the right place. READ FULL ARTICLE


A several years-long dream for the Washington County 911 dispatch staff and other public safety agencies is now a reality as the new Washington County Communications Center is up and running.

The dispatch staff officially moved into the new building on Wednesday, January 13th, after months of installing the new 911 radio system into the building that was completed last fall, which adjoins the sheriff’s office on Lexington Boulevard. The building’s design and construction was overseen by Neumann Monson and Carl A. Nelson, which broke ground in July of 2019…

After nearly 31 years, Marion dispatcher is preparing to hang up her headset for the final time (IA)

CEDAR RAPIDS, Iowa (KCRG) – Communications operators, otherwise known as dispatchers, are the first people on the line when you call 911. After nearly 31 years at the Marion Police Department, one dispatcher is preparing to hang up her headset for the final time.

The department is celebrating the retirement of Judy Ward, a 911 communications operator who they say was always on the other end of the radio when help was needed…

Communications Officer 911 Dispatcher (WA)

The Washington State Patrol is currently seeking 911 dispatchers (Communications Officer) for our Yakima office. 911 dispatchers are the vital link between calls for assistance and the emergency responders. Communications Officers answer emergency/911 and non-emergency calls from the public, enter calls for service into a computer aided dispatch (CAD) system, as well as provide dispatch services to the State Patrol and 18 other contracted state and federal agencies…