Surrey’s OCC fielded calls from 305,000 people in 2020, an ‘unusual’ year of fewer such calls (Canada)

Surrey RCMP telecommunications operators last year talked to more than 305,000 people who called for police service, generating more than 200,000 operational files.

The call volume is down slightly from the previous year — and it might have something to do with the COVID-19 pandemic.

“We actually had a bit less (call volume) in 2020 than in 2019,” Surrey RCMP Cpl. Elenore Sturko told the Now-Leader on Monday (April 12)…

Sheriff’s Office Tips Hat to Call-takers During National Public Safety Communicators Week (CA)

Sheriff’s Office Tips Hat to Call-takers During National Public Safety Communicators Week (CA)

Sheriff Bill Brown, along with the members of the Santa Barbara County Sheriff’s Office, will be celebrating and thanking dispatchers and call-takers during Nation Public Safety Communications Week, April 11-17.

Santa Barbara County Sheriff dispatchers and call-takers provide dispatching services, 9-1-1 call taking and non-emergency call taking, and support for Santa Barbara County Sheriff, Santa Barbara County Fire and American Medical Response for the areas served by those agencies…

Holbrook Regional Emergency Communications Center Recognizes Dispatchers During National Public Safety Telecommunicators Week (MA)

Holbrook Regional Emergency Communications Center Recognizes Dispatchers During National Public Safety Telecommunicators Week (MA)

HOLBROOK — Director Steve Hooke wishes to recognize the public safety dispatchers of the Holbrook Regional Emergency Communications Center (HRECC) during National Public Safety Telecommunicators Week.

During the week of April 11-17, public safety agencies take time to reflect on the critical role telecommunications professionals play in supporting first responders. The week, sponsored by the Association of Public-Safety Communications Officials (APCO) International, honors the thousands of men and women across the country who respond to emergency calls, dispatch first responders and equipment, and render life-saving assistance to residents…

Here are some facts you probably didn’t know about emergency dispatchers (UT)

Here are some facts you probably didn’t know about emergency dispatchers (UT)

(ABC4) – This week pays tribute to a silent but significant job in the life-saving field: emergency dispatchers.

Utah Law enforcement sheds appreciation on all emergency dispatchers out in field every year on the third week of April.

“As you wake up in the morning and prepare yourself for the day, please take the time to remember those that are there and ready when you need them most,” writes Central Utah 911...

NATIONAL PUBLIC SAFETY TELECOMMUNICATORS RECOGNIZED APRIL 11-17 (MO)

NATIONAL PUBLIC SAFETY TELECOMMUNICATORS RECOGNIZED APRIL 11-17 (MO)

National Public Safety Telecommunicators week is an event that honors the thousands of men and women throughout the country who answer emergency calls for assistance, dispatch emergency professionals and equipment, and render life-saving, pre-arrival instructions to citizens of our great nation. The Missouri State Highway Patrol is proud to join in recognizing the dedication of our Patrol communications personnel as well as other public safety communications professionals throughout our state. These professionals are to be commended for their tireless efforts to support field responders and provide critical services within the state of Missouri…