by AllThingsECC.com | Jun 10, 2025 | Comm Center News
BATTLE CREEK, Mich. — The Calhoun County Consolidated Dispatch Authority celebrated its newest radio communication system going online on Tuesday afternoon.
The department celebrated the upgraded technology that comes from a 9-1-1 millage approved in 2022.
by AllThingsECC.com | Jun 10, 2025 | Comm Center News
BROWN COUNTY (WLUK) – So far this year, Brown County emergency operators have received about 4,000 hang-up calls. People inadvertently or unknowingly calling 911and then hanging up because they don’t have an emergency.
Technology can be helpful in times of need, but also a nuisance when it accidentally dials 911 and you don’t need help.
“I would say last year we had almost 11,000 911 hang-ups,” said Chancy Huntzinger, Brown County Dir. of Public Safety Communications.
In each of those cases, 911 dispatchers needed to make contact with the caller to make sure everything was okay.
by AllThingsECC.com | Jun 7, 2025 | Comm Center News
The Peninsula Regional Emergency Communications Center, which serves York and James City counties, and the cities of Poquoson and Williamsburg, recently announced the roll-out of new next-generation 911 tools that will help people better communicate with first responders during emergencies.
Now, 911 callers in the region can receive a prompt to share real-time video or photos from their phones to show first responders what they’re seeing and hearing.
by AllThingsECC.com | Jun 6, 2025 | Comm Center News
WASHINGTON — A coalition of public safety leaders, emergency response professionals and industry groups has called on the Senate Commerce Committee to include critical funding for Next Generation 911 (NG911) technology in President Donald Trump’s “One Big Beautiful Bill Act,” according to APCO International.
by AllThingsECC.com | Jun 6, 2025 | Comm Center News
N.C. 911 Board Partnered with Richmond Community College to Develop First-of-Its-Kind Program for 911 Telecommunicators
In recognition of a milestone nearly five years in the making, N.C. 911 Board members and staff recently celebrated the inaugural graduates of Richmond Community College’s 911 Communications & Operations Associate Degree Program. The first of its kind, the online program is designed to provide not only a pathway for individuals who are interested in starting a career in the field, but also skills enhancement for those already working as 911 telecommunicators.