ALBANY COUNTY, N.Y. — Albany County Sheriff Craig D. Apple, Sr. announced the grand opening of the new Albany County E911 Center/Emergency Operations Center in Clarksville.

The first class passes the base 9-1-1 certification course with flying colors May 5, 2023 - Before they even graduate high school, fourteen Cobb students have completed the base course that could lead them to a career in 9-1-1.  This inaugural class was part of the...

Petersburg police received a call for help from a 26 foot aluminum boat that had tipped onto its side near the south end of Kuiu Island on April 30th. Two people were aboard, and both of them survived the sinking.

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Dallas officials on Monday said critical services have been restored following a widespread outage caused by last week’s ransomware attack. The Dallas Police Department and city’s websites are back online as of Sunday, Bill Zielinski, CIO for the City of Dallas, said...

CHICAGO (CBS) -- Thirty-one minutes – that is how long it appears to have taken for police to arrive on the tragic scene where Officer Areanah Preston was shot in Avalon Park, in an incident that ultimately took her life. But dispatchers had been alerted to a round of...

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Washington County leaders held a ribbon-cutting ceremony Monday, April 24 to mark the opening of a new county dispatch center.

The Indiana State Police (ISP)-Versailles Post on Wednesday arrested a dispatcher from the Decatur County Sheriff’s Office on two felony charges related to accessing an internal law enforcement system and releasing case-sensitive information to the public. READ FULL...

The dispatcher walked the caller through CPR and at one point asked if responders had arrived. The error became clear about eight minutes into the call when the caller, again asked about the location, said she didn’t know for sure, but it was the street leading to...

ATLANTA - It was all hands on deck Wednesday inside Atlanta’s 911 dispatch center. They received nearly two thousands calls during the active shooter incident.

The City of Reno is proud to announce that its dispatchers will provide emergency medical dispatch to quickly identify a caller’s medical emergency and deliver potentially life-saving verbal instructions prior to emergency medical services (EMS) arriving. As the...

KANSAS CITY, Mo. — For 19 years, Annie Casey has answered the call as a 911 dispatcher with the Kansas City, Missouri, Police Department Communications Unit. “It’s been good helping people,” Casey said. READ FULL ARTICLE

Several sergeants with the Austin Police Department (APD) are working overtime taking 9-1-1 calls to fill vacant dispatch positions amid the ongoing staffing crisis in the city.

House Bill 2717 adds 911 dispatchers to the list of public safety employees who qualify for trauma therapy that's funded by their employer. READ FULL ARTICLE

The frenzy hit San Francisco’s 911 dispatch center all at once. READ FULL ARTICLE

By James Careless Redundancy is at the heart of California’s statewide upgrade to Next Generation 911 (NG911) services. This is why, when it allocated nearly $1 billion to this project in 2019, the State decided that selecting four different vendors to complete and...

A Bristol Township woman is accused of making more than 1,000 calls to emergency dispatchers locally and around the nation. Erica Lynn Saresky, 27, of Bristol Township’s Levittown section, was charged this week via summons with communications with 9-1-1, harassment,...

EAST PROVIDENCE, R.I. (WPRI) — East Providence leaders held a ribbon-cutting ceremony on Wednesday to celebrate the opening of its new state-of-the-art dispatch center.