The Lee Board of County Commissioners voted Tuesday to award a contract for a two-story, 36,873 square-foot addition to the existing Emergency Operations Center at 2675 Ortiz Ave., Fort Myers.

A Nebraska senator says he has concerns about the state's infrastructure after two separate 911 outages disrupted critical emergency services for 12 hours each. READ FULL ARTICLE

While the Oregon Road and Gray fires were ripping through Spokane County, a team of dispatchers in Colville were coordinating air and ground resources to the blazes. The Northeast Washington Interagency Communications Center dispatches state and federal agencies,...

The minutes a 911 caller spends on the phone with an operator are often filled with frenzy and uncertainty. Attempts to describe an emergency can easily leave out key details that would help first responders know exactly what they’re responding to. A handful of North...

NEW HANOVER COUNTY – Nearly a dozen calls from a recent shooting shared vital information with the New Hanover County 911 center. “There were shots fired, there’s a woman tied up,” one caller said.

OAKLAND — The Oakland Police Department has one year to speed up its notoriously slow emergency response times, California officials have warned, or the city risks losing important state funding — and even the authority to answer 911 calls at all. Most...

A North Texas 911 center is offering a service during emergency calls that no other agency is offering. Dispatchers at the North Texas Emergency Communications Center are not only ready to listen to your call for help, but they are prepared to watch your emergency as...

North Slope’s tribal organization asked for federal help with the response to the internet and cell outages that hurt several Arctic communities this summer after the fiber cable was damaged. An undersea fiber optic line was severed by the sea ice on June 10, leading...

On Saturday, Aug. 26, Fairfax County's Department of Public Safety Communications, also known as 9-1-1, held its first Public Safety Day Open House. Fairfax County 9-1-1 is Virginia's largest public safety answering point and is recognized nationally for its...