"I didn't have any idea what I was getting into," Campbell said about starting work as a dispatcher. "And then I loved the job."

Columbiana County, OH / Beaver County, PA – September 19, 2023 – In another major stride toward enhancing rail emergency response, AAR, working with member company Norfolk Southern, integrated AskRail® into the Columbiana County, OH and Beaver County, PA emergency...

A car theft victim in Pierce County is raising questions why 911 dispatchers did not immediately answer his emergency calls over the weekend. READ FULL ARTICLE

Texas Emergency Communications Center ( Texas ECC ) this week celebrates its second anniversary of innovation, safety and service to nearly half a million residents in Harris County.

Nebraska's Public Service Commission formally opened investigations into the state's two largest telecommunications providers Tuesday over their role in separate disruptions to 911 services in Southeast Nebraska in late August and early September. READ FULL ARTICLE

CASPER, Wyo. (Wyoming News Now) - After terrorists flew planes into the twin towers of the World trade Center in 2001... firefighters, paramedics, and police officers rushed to the scene. But it’s the sometimes overlooked 9-1-1 communicators who were frantically...

A rush of new hires is giving the city’s beleaguered 911 dispatch system something it’s been short on in recent years: hope. City officials say that since they gave dispatcher salaries a big boost in July, they’ve gotten more than 100 new applications, hired 26 and...

OAKLAND – Oakland city leaders announced Monday a $2.5 million investment to improve the city's 911 system, following criticism over slow response times and recent outages.

NEW YORK -- September 11, 2001 was a day many NYPD emergency phone dispatchers won't ever forget.  As CBS New York's Jenna DeAngelis reports, they provided a link between victims of the attacks and first responders. 

The new Brevard County Emergency Operations Center to be located at 1751 Huntington Lane in Rockledge will house a consolidated dispatch center for the Brevard County Fire Rescue and the Brevard County Sheriff’s office in addition to the Brevard County Emergency...