Waukegan officials decided last summer that joining Lake Consolidated Emergency Communications (LakeComm) — rather than dispatching police, fire and emergency medical services for the city itself — was the wrong […]

In Pierce County, Washington, five 911 centers unified into South Sound 911, streamlining emergency communication and inspiring nationwide public safety improvements READ FULL ARTICLE

The decision to volunteer had to be made quickly, and they were facing unknown travel conditions. It took the crew two days to make it to the area of North Carolina they were stationed in. READ FULL ARTICLE

Leaders from the Minneapolis and Hennepin County emergency communications and dispatch centers on Thursday unveiled a new technology to automatically call back abandoned 911 calls. The new Automated Abandoned Call (AAC) system will be used effective immediately. The...

Officials who oversee and monitor Floyd County’s 911 system say citizens are safer now than they were before dispatching services moved from Kentucky State Police Post 9 in Pikeville to the City of Prestonsburg due to better response time by law enforcement and...

Johnston’s district attorney and the county’s 911 communications team are among the latest recipients of N.C. Attorney General Josh Stein’s Dogwood Awards. The awards go to people who are working to improve the health, safety and well-being of their fellow North...

NEWS / PRESS RELEASE LAS VEGAS, Nev.—The Public Safety Spectrum Alliance (PSSA), a coalition of the Public Safety  Broadband Technology Association (PSBTA), commends the Federal Communications Commission  (FCC) on its decision today to approve new FCC rules...

Fulton County Commissioners on Monday signed an interlocal agreement aimed at consolidating emergency communications with the city of Rochester. Officials of Fulton County and the city of Rochester are close to finalizing an interlocal agreement to operate a combined,...

Next-generation 911 with the resilience of a modern, digital, Internet protocol-based network was essential to North Carolina’s storm response. It enabled officials to answer nearly 90,000 emergency calls in three days. The North Carolina Department of Information...

Donna Lane, a 911 dispatcher at the Southold Police Department is being credited with saving a family of five whose Mattituck home was on fire. READ FULL ARTICLE

CASPER, Wyo. —Though operated by the city of Casper, law enforcement and emergency agencies countywide are dispatched through the Natrona County Public Safety Communications Center (PSCC). In 2023, telecommunications specialists at the PSCC handled over 29,600 calls...

TUCSON, Ariz. (KVOA) — The Tucson Fire Department (TFD) has announced a new partnership with the Public Safety Communications Department (PSCD) and MD Ally telehealth to improve patient care within the 911 system.This collaboration aims to utilize advanced telehealth technology to ensure timely medical assistance and enhance the effectiveness of emergency response.During a press conference, representatives from TFD, PSCD, and MD Ally will discuss how the initiative enables emergency operators to connect patients with medical professionals in real time. This connection facilitates immediate assessments and aims to reduce wait times for medical care.The integration of PSCD’s expertise is expected to further enhance coordination and communication among all emergency response parties, improving overall service to the community.

During times of emergency, your first instinct is to probably pick up the phone and call 911. But as Huntsville’s population continues to grow, those emergency calls also grow. This growth has caused a shortage of dispatchers for the Huntsville Police Department. To...

STANSBURY PARK — The Tooele County Sheriff's Office is under fire after a major failure during an incident with someone allegedly firing a gun in a neighborhood in September. READ FULL ARTICLE

Senator Cheryl Kagan has reached a significant milestone in her mission to modernize Maryland’s emergency response system. With her visit to Calvert County’s 9-1-1 center this week, Kagan has officially visited all 24 county Public Safety Answering Points (PSAPs)....

"We are not just strangers in another state answering your calls; we are your neighbors, friends, and family." BUNCOMBE COUNTY, N.C. — The Buncombe County Government Facebook page posted a series of heart-wrenching photos taken of the Buncombe County Public Safety...

CHARLOTTESVILLE, Va. (WVIR) - 911 dispatchers in the Charlottesville-Albemarle area are in North Carolina to help with the aftermath of Hurricane Helene.

Governor Jim Pillen announced the mobilization of the Nebraska Telecommunicator Emergency Response Team (TERT) to assist North Carolina as it continues to deal with the aftermath of Hurricane Helene. The group deployed on Friday, Oct. 4 to Buncombe County for 14 days....

In response to an urgent request for mutual aid from North Carolina, the Fairfax County Department of Public Safety Communications is deploying four 9-1-1 dispatchers to support emergency communication centers in North Carolina most impacted by Hurricane Helene.

FCC Officials Visit North Carolina to Assess Recovery Their discussions highlighted the importance of quickly restoring vital communications, including 911 services, and the FCC's role in promoting network roaming during such emergencies. Commissioner Carr expressed...