Comm Center News
NENA Congratulates FCC on Landmark Next Generation 9-1-1 Order
Today, the Federal Communications Commission (FCC) adopted a new framework to facilitate the transition to Next Generation 9-1-1 (NG9-1-1) by establishing rules that provide a fair and reasonable path towards fully implementing NG9-1-1 services across the United...
City, county 911 dispatch centers resort to paper system as result of global outages (AZ)
TUCSON, Ariz. (KVOA) — As numerous global services recover from the tech outage, local law enforcement agencies are regrouping as well. 911 dispatch centers across Southern Arizona felt the impact firsthand. The good news for both the City of Tucson and Pima...
APCO and NENA Express Disappointment in Committee Passage of Modified 9-1-1 SAVES Act
On July 10, the House Education and Workforce Committee passed an amended version of the 9-1-1 SAVES Act (H.R. 6319) which changes the legislation from directing the Office of Management and Budget (OMB) to reclassify public safety telecommunicators to...
Prescott Regional Communications Center Leads the Way with Accreditation Award (AZ)
On July 17, 2024, The Prescott Regional Communications Center (PRCC) was awarded full accreditation status through Arizona Law Enforcement Accreditation Program (ALEAP), Emergency Communications Centers Accreditation Program. This accomplishment makes PRCC the first...
Rep. Eshoo Applauds FCC Next Generation 9-1-1 Rules
Palo Alto, CA – U.S. Congresswoman Anna G. Eshoo (CA-16) issued the following statement in response to the Federal Communication Commission’s vote to adopt the first nationwide Next Generation 9-1-1 (NG911) transition rules to expedite the nationwide transition to...
Framingham-Natick Dispatch Center Gets $4.3 Million In (MA)
Vermont Task Force to Assess State Emergency Communications
Vermont’s Public Safety Communications Task Force announced that it has hired a provider to assess the state’s emergency communications across the board, including the capabilities of each of the 38 emergency communications centers (ECCs) statewide.
New emergency communications center opens in Santa Fe (NM)
The Regional Emergency Communications Center (RECC) has announced the grand opening of its new facility in Santa Fe, New Mexico. The ribbon-cutting ceremony is scheduled for July 29, 2024, at 10:00 am at 23 Camino Justicia.
Franklin County Government Breaks Ground on New Emergency Operations and (IL)
BENTON – Tuesday’s storms forced Franklin County government officials to move groundbreaking ceremonies for the new Emergency Operations and Communications Center at the Franklin County Sheriff’s Office in Benton indoors.
911 call center, Talbert House say new 988 partnership going well (OH)
It's been nearly two years since the federal mandate making the 988 suicide prevention and mental health crises hotline accessible nationwide took effect July 16, 2022. The Cincinnati Emergency Communications Center and Talbert House say they're working well together...
Siloed agencies pose unnecessary challenges to improving public safety levels (FL)
Marion County residents have a sense of assurance that if they need to call 911 for help during an emergency, fire, law enforcement and medical personnel are ready to quickly respond. Their calls for help will route to one of the county’s two 911 call centers; one...
Married High Point police officer and 911 telecommunicator lose everything in house fire (NC)
THOMASVILLE, N.C. — The High Point Police Department is helping one of their own after an officer and his wife lost their home to a fire early Wednesday morning. The home on Grace Drive belongs to High Point Police patrol officer Jason Cano and his wife Therese...
Construction to begin on new Hamilton County Public Safety Center (IN)
The Noblesville Common Council recently approved the rezoning of a 22-acre property east of Ind. 37 and Ind. 38 for a new $85 million Hamilton County Public Safety Center. The building at 18291 Presley Dr. will feature a three-story, 108,000-square-foot emergency...
Hurricane Beryl the cause of 911 outage in South Dakota
SIOUX FALLS, S.D. (Dakota News Now) - Following a statewide 911 call service outage, 911 services in South Dakota have been restored. At about 6:58 p.m., there was a significant 911 outage that lasted until 9:10 p.m. At 10:14 p.m., there was an additional outage that...
Hot Springs opts out of 911 merger (AK)
HOT SPRINGS -- The city of Hot Springs plans to forfeit close to $500,000 a year instead of combining its 911 operations with Garland County's, telling the Hot Springs Board of Directors last month that public safety won't be served by consolidation. READ FULL...
Oakland PD avoids state action after mayor says city won’t meet 911 deadline (CA)
In a new letter to Oakland, the state agency said it would not take further action. If 911 times do not continue to improve, OPD may be subject to referral to the Attorney General. READ FULL ARTICLE
Exclusive: Oakland will not meet state’s deadline to fix 911 response times (CA)
After July 26, Oakland is expected to lose state funding for its emergency communications center and be forced to reroute all its 911 calls through another agency’s calling center.
Fairfax County 9-1-1: Innovating Emergency Response for the Future (VA)
In the July episode of “Connect with County Leaders,” Fairfax County Executive Bryan Hill talks with Scott Brillman, director of the Department of Public Safety Communications (DPSC), also known as Fairfax County 9-1-1. The conversation highlighted the...
Lorain County sheriff asks court to appoint attorney in dispute over countywide public safety (OH)
In the latest development regarding who is responsible for operating the countywide public safety communications system, Lorain County Sheriff Phil Stammitti has asked Lorain County Common Pleas Court to appoint an attorney to represent him in the matter as he...
City Announces Opening of New Emergency Communications Center – (NE)
Mayor Leirion Gaylor Baird, Lincoln Police Chief Michon Morrow, and Lincoln Emergency Communications Center Manager Jessica Loos today opened the new Lincoln Emergency Communications Center (LECC) at the Lincoln Police Department (LPD) Northeast Team Station. The new,...
PSSA Webinar
Protecting 4.9 GHz for Public Safety
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
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