OAKLAND, Calif. (KRON) – KRON4 learned Wednesday that major missteps kept hundreds of dispatching jobs unfilled in Oakland. A deep dive into the city’s hiring process revealed hundreds of applications were ignored for an entire year.  READ FULL ARTICLE

DARLINGTON COUNTY, S.C. (WMBF) - The Darlington County coroner identified a 21-year-old mother, who worked for the county as a 911 dispatcher, as the woman killed in a Wednesday night shooting.

The city of Norfolk was short 26 dispatchers as of Dec. 6. “It is more than normal, but unfortunately it is par for the course with the time that we’re seeing," Redick explained. "Not only regionally, but nationally."

At about 27,000 square miles covering parts of Arizona, New Mexico, and Utah, the Navajo Nation is one of the largest native reservations in the United States. Approximately 180,000 Navajo (out of a total population of 400,000) live on Diné Bikéyah, or Navajoland....

The D.C. Council unanimously passed emergency legislation Tuesday that could help solve an ongoing staffing shortage at the 911 call center. The bill, which had nine cosponsors, allows retired firefighters and police officers to work as call takers and dispatchers...

WICHITA, Kan. (KWCH) - An independent review appears to be the next step after an Oct. 13 fire at the Brookhollow Apartments in east Wichita. On Tuesday, the advisory board for Sedgwick County 911 determined the scope and selection process for a third-party...

Nov. 30—The family of Paoly Bedeski, a 22-year-old woman killed in a Wichita apartment fire last month, is calling for changes in the way Sedgwick County 911 handles emergency calls after a series of failures by call takers and dispatchers "cost Paoly her life."...

A new D.C. Council bill would transfer some 911 dispatching responsibilities away from the troubled Office of Unified Communications and back to the D.C. fire department. The bill, which Ward 1 Councilmember Brianne Nadeau unveiled Tuesday, was announced along with...

Rep. Anna Eshoo (D-Calif.), a longtime supporter of federal funding to help public-safety answering points (PSAPs) transition to next-generation 911 (NG911) technology, last week announced that she will not seek reelection to Congress in 2024 but plans to serve out...

ST. PAUL — It was the type of call that makes a 911 public safety telecommunicator’s (PST) heart drop; a relative was calling 911 out of concern for their loved one. In this case, a sister was trying to get urgent medical attention for her brother. The problem? She...

A judge has dismissed all charges against three Greene County emergency officials accused of obstructing the investigation into a 911 dispatcher who refused to send an ambulance to a dying woman.

The only remaining original Ottawa County dispatcher planned to quietly retire after nearly 40 years. But her loved ones had their own plan. READ FULL ARTICLE

HUBBARD COUNTY — A 13-year-old girl has received an award from Hubbard County emergency personnel for her bravery after her mother suffered a medical emergency while driving on Sept. 28, along State Highway 200 near Kabekona. According to a release from Hubbard County...

Not only was there a deadly officer-involved shooting on a golf course, but there were also two other terrible incidents in which persons died after being struck by cars that day. But through it all, the Fontana Police Department’s dispatch team remained calm,...

SALEM — Salem police have announced the launch of the Prepared Live app in their dispatch center. The app will enable their 9-1-1 team to live stream and receive other information from mobile callers in real-time.

All public-safety answering point (PSAPs) in the state of California will complete the transition from legacy 911 technology to an IP-based next-generation 911 (NG911) platform by the end of next year, if the new target schedule for the migration is realized. READ...

The Jefferson County Communications Center Authority Board of Directors recently agreed to provide emergency communications services for neighboring Clear Creek County. 

NEW BUFFALO, Mich. (AP) — A 911 call center on Monday took some responsibility for an Amtrak train derailment last week in southwestern Michigan, saying it misidentified a crossing and contacted a different railroad to warn that a car was stuck on tracks.

An older Milwaukee woman says she was outraged after calling 9 1 1 to report carjacking and was told there would be no police response

A small team did their best to juggle a wave of calls and radio transmissions simultaneously. Despite their best efforts, many callers’ questions went unanswered.   READ FULL ARTICLE