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Israel’s National Fire and Rescue Authority has launched its new cutting-edge dispatch system—one that will provide the fire service with enhanced capabilities and put it on the same computer platform as Magen David Adom (MDA), Israel’s emergency medical service.

The system, designed for the Fire Authority by MDA, provides an array of new capabilities. It enables dispatchers to locate cell-phone callers instantly; shows the locations of all fire-rescue, EMS and law-enforcement vehicles in real time on the dispatchers’ screens; and simultaneously alerts emergency medical services about relevant incidents so they can instantly send EMTs and paramedics to the scene.

Conversely, the National Fire and Rescue Authority will now also get instant alerts about medical emergencies relevant to their work, including car accidents, fires, terror attacks and other disasters…