The ballot amendment would shift power away from the Minneapolis Police Department and instead create a department of public safety — here’s what that means. For over a year, activists have been advocating to defund the police and shift power to other public safety...

COLDWATER, MI (WTVB) – The Branch County Central Dispatch Authority is trying to get the word out that the end of 3G wireless connection is rapidly approaching. Branch County 9-1-1/Central Dispatch Interim Director Jean Ratkowski says wireless carriers will...

Cayuga County 911 workers regularly receive calls from people in difficult and dangerous situations, but Patti Enge seems to have a knack for taking calls that end with particularly happy endings. Enge, who has been a county 911 dispatcher for over a decade, has...

Portland residents calling 911 to report emergencies are facing a “dramatic increase” in hold times, with officials saying that the system has become “unmanageable” and is “broken.” According to The Oregonian, people dialing 911 are often left waiting over two minutes...

CHARLESTON, Mo. (KFVS) - The Charleston Department of Public Safety has announced that a Communications Officer who has served for almost two decades has passed away. In a statement, the Charleston Department of Public Safety said Shalonda Sinks-Chappell served in the...

BLOUNTVILLE — Anyone who is not old enough to remember the terrorist attacks of Sept. 11, 2001 might take two words for granted. Homeland security. In the wake of 9/11, President George W. Bush founded the U.S. Department of Homeland Security at the federal level....

DURHAM, N.C. (WNCN) –Durham residents are concerned about having to wait longer for someone to answer 911 calls, as the percentage of call taker vacancies in the Bull City has grown to almost 50 percent. Durham city officials said during a city council work session on...

MULTNOMAH COUNTY, Ore. (KPTV) - The Bureau of Emergency Communications is looking into solutions to address high call volumes that translate to long waits for 9-1-1 callers. In November, 2020, the average wait for an answer when someone called 9-1-1 was 21 seconds,...

FOLKSTON, Ga. — The Charlton County Sheriff’s Office is mourning the loss of one of their own. Sheriff Robert Phillips took to social media to announce the death of Lynn Cribb Johnson, a beloved 911 dispatcher. The sheriff’s office confirmed to Action News Jax that...

EDITOR'S NOTE: The Times Recorder will produce a series of Zanesville 2021 stories looking at the challenges facing the city of Zanesville this year and what is being done to overcome them. ZANESVILLE — After ValueCare notified the Muskingum County EMS Board that it...

Sep. 9—To improve public safety and the efficiency of the Barton County Communications Department in light of COVID-19, the County Commission Tuesday morning OKed purchase of a four-person dispatching console for 911, utilizing federal pandemic relief funding. On Aug....

New York Gov. Hochul has chosen the 20th anniversary of the Sept. 11 attacks to sign a bill that officially extends “first responder” designation to all 911 operators and dispatchers across the state, the Daily News has learned. There are thousands of 911 dispatchers...

As New York firefighters struggled to find and rescue victims in the Twin Towers during the chaos of the Sept. 11, 2001, terrorist attacks, critical communication weaknesses contributed to the deaths and injuries of multiple emergency workers. “You can have the best...

Ceremonies and events will be held in Arlington this weekend to commemorate the 20th anniversary of the 9/11 terrorist attacks on Saturday. The events will pay tribute to those who died as well as to Arlington’s first responders, whose response to the Pentagon attack...