Comm Center News
FirstNet and Wildfire Response Operations: 5 Things You Need to Know
By Billy Freeman, Senior Public Safety Advisor, First Responder Network Authority Wildland fires continue to burn at all-time highs. From January to July 2021, more than 2.6 million acres were burned(link is external) nationwide, including the massive,...
Everbridge Unveils Next-Generation 911 Solution to Modernize Emergency Calls to First Responders
BURLINGTON, Mass.--(BUSINESS WIRE)--Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management (CEM), today announced its next-generation 911 solution designed to improve emergency dispatch in the United States. Through a partnership with...
Airbus deploys mission-critical communication solutions to help secure Hajj (Saudia Arabia)
Airbus has secured this years’ Hajj holy pilgrimage in Mecca with its mission-critical communication technologies in Saudi Arabia. Image of Mecca: Airbus The company rolled out its Tactilon Agnet 800 collaboration platform and Tetra technology for use of public...
MedicAlert and RapidDeploy partner to provide 911 telecommunicators and first responders with medical data to improve outcomes
TURLOCK, Calif., July 26, 2021 /PRNewswire/ -- Today, the MedicAlert Foundation, creator of the globally recognized medical ID system, announced a long-term strategic agreement with RapidDeploy, the industry's leading cloud-native emergency response platform. Through...
Safety on the line: Investigating Austin’s 911 center staffing shortage
Why former calltakers are concerned about Austin 911 staffing shortage AUSTIN (KXAN) – During the week of February’s winter storm, an urgent call came into Austin’s 911 center. “There’s two gentlemen threatening to kill me,” said the caller, who told 911 operators he...
County plans for new emergency communications tower (PA)
A new emergency communications tower is being planned for western Crawford County. The Department of Public Safety is requesting county commissioners approve a 195-foot-tall tower to be built in Sadsbury Township. The tower is proposed to be built on land owned by the...
Imageware Authenticate Earns FirstNet® Verified™ Designation Now Available to FirstNet Subscribers
Imageware Authenticate is the Only Biometric MFA Solution in the First Responders' FirstNet App Catalog SAN DIEGO, July 26, 2021 /PRNewswire/ -- Imageware® (OTCQB: IWSY) ("Imageware" or "the Company"), a leader in biometric identification and authentication, announced...
Maui County EMS chief bids farewell (HI)
Curt Morimoto, operations manager for American Medical Response, stands outside the 911 ambulance provider’s Kahului headquarters last month. The Maui News / LILA FUJIMOTO photo KAHULUI — After 45 years of working in emergency medical services, Curt Morimoto is...
Mutual-aid agreements: Mission-critical to rural public safety
Mutual-aid agreements (MAAs) codify how agencies share resources. It may sound simple, but these standard documents are far more important than the basic definition implies and are not as “standard” as you might think. The MAA is a legal covenant, a promise between...
Saratoga County Announces Initiative to Strengthen AED Database (NY)
Ballston Spa, NY — Saratoga County officials today announced that the Emergency Services Department will host a prize-winning contest for people supporting the installation of automated external defibrillators (AEDs) in the county. This contest is an effort to expand...
Update expected on pilot program to address 911 mental-health-related calls (TX)
SAN ANTONIO — Bexar County officials will share an update on Monday about a pilot program, which started in 2020, on how to address 911 mental-health-related calls is going. The Specialized Multidisciplinary Alternate Response Team (S.M.A.R.T.) is dispatched through...
Maintenance work affects 911 service in two Kansas counties
WICHITA, Kan. (AP) — Maintenance work affected 911 emergency call service in two Kansas counties over the weekend. Sedgwick County officials said Sunday that callers to 911 in the Wichita area heard a recording instead of reaching a live dispatcher overnight Saturday,...
Delays in replacement emergency communications system sparks heated comments from commissioner (TN)
Once again, the failing emergency communications equipment in Hawkins County was the topic of a recent heated exchange at the July 21 Public Safety Committee meeting. As members of local emergency response agencies gave reports to the Committee, Commissioner Dawson...
Communication technology for First Responders during wildfire season (CO)
With Colorado wildfire season officially in full swing, fast and ultra-reliable communication is key for our state’s first responders. Eagle County public safety agencies are transforming their communication technology with FirstNet, built with AT&T a...
Broome County Communications Center ‘experiencing issues’ with complaint reporting lines, officials say (NY)
The Broome County Office of Emergency Services said the County Communications Center is "experiencing issues" with the Binghamton, Vestal and Johnson City police 10-digit complaint reporting lines. Broome County officials said people should call 607-778-1911 if their...
Macomb County Completes Work On New Dispatch Training Center (MI)
MACOMB COUNTY, MI — Macomb County has completed work on its new dispatch training center at the Macomb County Emergency Management and Communications Technical Services Building in Mount Clemons. The center will provide training programs to police, fire and EMS...
LeDuc named full-time 911 director (TN)
The Coffee County Consolidated Communications Committee named the interim director, Scott LeDuc, as the full-time Coffee County 911 Communications Center Director during the July meeting Wednesday night. The board’s steering committee interviewed the top two finalists...
NGA 911 and Roadside Telematics Corp. Announce Partnership to Enable Increased Situational Awareness for First Responders Nationwide
NGA 911, the leading-edge Public Safety solutions provider, today announces a partnership with Roadside Telematics Corp (RTC), the leading provider of contextual vehicular emergency data, to support linking connected cars with Next Generation 9-1-1 systems, and first...
Priority Dispatch Brings Modernization to Smaller, Rural 911 Agencies
SALT LAKE CITY – Priority Dispatch® is revolutionizing the emergency dispatch industry with its new cloud-based calltaking software, ProQA® Discovery, which can be deployed and maintained 100% virtually, including implementation, training, certification, and quality...
TEENAGER & GRANDMOTHER THANK FIRST RESPONDERS WHO HELPED SAVE HIS LIFE (TX)
Just two months ago, Sharon Scruggs called 911 in a panic. Her grandson, 17-year-old Logan Dillard, was carrying a metal pole when it came too close to a power line, and he was electrocuted. He went into cardiac arrest and stopped breathing, but Ms. Scruggs knew...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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