Comm Center News
Genesee County 911 director resigns amid family dispute, misdemeanor charge (MI)
FENTON TWP. — Genesee County 911 director Spring Tremaine is stepping down from her post following a family dispute that led to a misdemeanor charge against her. Tremaine, who was been the 911 director since 2017, sent her letter of resignation to the Genesee County...
SLCPD sees emergency calls for help go up in August – Utah
SALT LAKE CITY (ABC4) – City officials will tell you crime is trending down in the Capitol City. But, according to data, the Salt Lake City Police Department is averaging about 20 percent more calls into the dispatch center during August. At this pace, officers will...
County makes offer for 911 director job (MI)
Branch County Commissioners have offered the job of 911 director to one of five candidates, but they are not making the decision public. The 911 Advisory Board learned of the offer Wednesday at its September board meeting. Bronson City Manager Brandon Mersman asked...
The Reimagining Public Safety Collaborative looks for feedback through new website (NY)
Ithaca, NY (WENY) -- Tompkins County is taking a major step in its Reimagining Public Safety plan, by unveiling its new community engagement website. The launch of the website comes after months and months of planning and receiving feedback from the people of Tompkins...
NICE Honors Emergency Communications Professionals with 2021 PSAPS’ Finest Awards, Including First Recipient of Above & Beyond Award
Nine individuals will be recognized in the 16th annual awards program for their skills, knowledge, professionalism and dedication in service to their communities HOBOKEN, N.J., September 09, 2021--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced the winners of its...
Fort council eyes municipal-run EMS service (WI)
The City of Fort Atkinson’s 911 ambulance service contract with Ryan Brothers Ambulance, Fort Atkinson, will not be automatically extended. The city is proposing to bring 911 ambulance service under the purview of the Fort Atkinson Fire Department, as well as increase...
Sept. 11: Public safety agencies recall day that united America 20 years ago (GA)
Almost every year on Sept. 11, local public safety agencies in Statesboro hold a commemoration of the 2001 terrorist attacks on the United States, whose repercussions are still being felt. This year the observance, hosted jointly by the Statesboro Fire Department and...
Rensselaer County dispatch loses power in storm (NY)
GENEVA (AP) — Rich countries with large supplies of coronavirus vaccines should refrain from offering booster shots through the end of the year and make the doses available for poorer countries, the head of the World Health Organization said Wednesday, doubling down...
“Hello, this is 911, what is your emergency?” (ID) ([Editorial]
I can’t say I remember it, but I had just celebrated my fifth birthday. My parents, like all others, gave me some presents. I’d wager that there was also a […]
Valdosta Public Safety Departments partner with VSU Social Media students (GA)
Share with friends Release: This semester, Valdosta State University students are getting hands-on experience working with the Valdosta Fire and Police to create a social media strategy plan for each department. Recognizing that organizations all over the world —...
Public Safety Advocate: Drones, FirstNet Data Interoperability, Computer-Aided-Dispatch, Muni-Wi-Fi Again?
Drones—Unmanned Aerial Vehicles (UAVs) Concern is growing within the public-safety ranks about citizens flying drones over incidents that call for first responders. When incidents involve wildfires, the Federal Aviation Administration (FAA) usually declares no-fly...
NCCoE Releases Cybersecurity Guide for First Responders – Infosecurity Magazine
The National Cybersecurity Center of Excellence (NCCoE) at the National Institute of Standards and Technology (NIST) has released the final version of a Cybersecurity Practice Guide for first responders. The NIST Cybersecurity Practice Guide SP 1800-13, Mobile...
Transition underway for unified dispatch in Henry County (AL)
HEADLAND, Ala. (WTVY) - Henry County first responders are in the process of transitioning to a unified dispatch. The county’s E-911 director believes it’s a move in the right direction for the citizens. E-911 Director Chad Sowell says this is about providing the best...
911 Dispatcher Keith Thornton Jr., On Duty When Officer Ella French Was Killed, Shares The Many Lessons He’s Learned And The Powerful Connections He’s Made (IL)
CHICAGO (CBS) — Keith Thornton Jr. was the guiding voice during our city’s most recent line-of-duty tragedy – the murder of Chicago Police Officer Ella French. The Office of Emergency Management and Communications dispatcher was applauded for his decisive action over...
9/11 NYPD Dispatcher to Newsmax: Need Unity, Compassion Again (NY)
Candace Baker, a New York Police dispatcher on Sept. 11, 2001 who spent the whole day taking missing persons calls, tells Newsmax that Americans need to return to the sense of unity and compassion that united them in the days following the terrorist attacks...
Jasper County 9-1-1 emergency call center needs callers (MO)
JOPLIN, Mo. — More and more emergency dispatch centers are seeing “help wanted” signs. The Jasper County 9-1-1 call center has seen openings staying at three to four positions. The Joplin city dispatch currently has five positions unfilled. They’re just part of an...
EMS Dispatch (Nepal)
Emergency Medical Dispatch System Nepal Medics is working to open the first emergency medical dispatch center in the history of Nepal. Nepali citizens who have a medical emergency will be able call a toll-free three digit number that will connect them to our dispatch...
Terrorist acts prompt plans to improve communication | Local (MD)
The surreal nature of Sept. 11, 2001, for those living and working in the Washington, D.C., metropolitan area at the time still lingers for many. Mike Grierson recalled working with Montgomery County Fire and Rescue in Rockville when he learned about the attacks in...
Alaska State Troopers say Fairbanks dispatch receiving high amount of accidental 911 calls
FAIRBANKS, Alaska (KTVF) - The Alaska State Troopers dispatch center in Fairbanks has been receiving an unusually high number of accidental 911 calls. According to Capt. Eric Spitzer with the Alaska State Troopers, the accidental calls use up needed resources for...
A 911 dispatcher’s worst nightmare, the heartbreaking call that changed her life (TN)
MEMPHIS, Tenn. — Michelle Collins knows about life and death. It’s her job. Collins is a 911 emergency response operator for the Memphis Police Department, and she handles scores of emergency calls every day. However, there was one call last May, answered by another...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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