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Over the last two decades, the emergency management community has recognized that natural disasters and other emergency situations don’t always follow county lines or town borders. Interagency collaboration is vital—mutual aid agreements expand the capacity of first responders, for example, and data sharing solutions can give local telecommunicators region-wide data at the click of a mouse button.
One such cloud-based advancement scheduled to soon be released by the New York-based emergency technology company RapidSOS, the Emergency Data Exchange, will enable real-time interoperability (the ability of computer or software systems to exchange information) through digital automation—even if different centers aren’t using the same programs or devices…
