Naperville Residents Can Now Text 911 in Emergency Situations (IL)

by | Sep 21, 2021 | Comm Center News

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NBC NewsOfficials in suburban Naperville announced Monday that they have integrated text messages into the city’s 911 answering system, allowing residents to reach first responders when calling is not an option.

According to a press release, cellular customers with Verizon, AT&T or T-Mobile/Sprint service can send a text to the city’s emergency dispatch center to request fire, police or emergency medical assistance.

Officials say that text messages to 911 should only be used when placing an emergency call isn’t an option, such as when a caller is deaf or speech-impaired, or when speaking out loud would put the caller in a dangerous situation…