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(Editor’s note: This story first appeared in the summer 2021 issue of iConnect, the College of Information Sciences and Technology’s biannual magazine)

UNIVERSITY PARK, Pa. — According to the International City Managers’ Association, nearly a quarter of emergency dispatch personnel experience symptoms of post-traumatic stress disorder, and the national turnover rate of 911 dispatchers is more than 17%, according to the University of Georgia.

Penn State College of Information Sciences and Technology alumna Sara Weston, class of 2005, is committed to serving those individuals through a new nonprofit, which raises money to provide mental health resources, training, outreach and other programming to emergency dispatchers. Named 911der Women — pronounced “nine-one-Wonder-Women” — the organization specifically supports the women who fill these roles…