Athens-Clarke County commissioners have voted to apply for a state grant to give public safety officers an additional $1,000 pay bonus. This latest round of bonuses approved by the commission follows a vote in early November to provide $1,000 bonuses for all employees...

The Town of Boone and Watauga County are among a number of recipients of grant funding from the North Carolina 911 board for equipment improvements. Watauga Online reports $8.45 million has been granted to 12 local public safety answering points and $6 million for...

NORRISTOWN — Elyce Rivera, a 911 telecommunicator at the Montgomery County Department of Public Safety’s Emergency Communications Center in Eagleville, was getting close to the end of her overnight shift when the phone rang. It was 6:41 a.m. on Oct. 27. A woman named...

Christopher Watts doesn't know how much longer the staffing crisis among Michigan's emergency medical service workers can continue before people call 911 and it'll take too long for help to arrive, if it ever does at all.  It's a systemic problem rooted in decades of...

EFFINGHAM, Ill. — The Dieterich, Watson and Edgewood volunteer fire protection districts are not responding to EMS first responder calls. Tina Daniels, 911 Systems Administrator and Effingham County Sheriff's Department Communications Supervisor, said in an interview...

Officer Randolph ‘Scott’ Valdez (right) brought 5-year-old Charlie (left) a McDonald’s Happy Meal after he called 911 and asked for a Happy Meal A hungry young boy in Arizona decided to called 911 to order a Happy Meal and the Mesa Police Department came to the...

First responders in southern Minnesota are getting a major boost in their wireless communications thanks to the FirstNet® network expansion — a new, purpose-built cell site located just south of Faribault — currently underway by AT&T. This FirstNet site will...

Nov. 18, 2021, McLean, VA – The Monitoring Association (TMA) went live on Nov. 9th with its 93rd municipality to join its expanding Automated Secure Alarm Protocol (ASAP) service network. The Kitsap County WA (CENCOM) is the first agency in the state of Washington to...

CNN has reached out to ParaDocs for comment. A total of 528 Houston police officers were inside the venue as well as 755 private security personnel and members of the ParaDocs medical team, CNN has reported. Patrick M. “Marty” Lancton, president of the Houston...

MERIDEN — The city’s shortage of full-time emergency communications dispatchers continues, but appears poised to improve.  The spokesman for the union representing dispatchers described the city’s Emergency Communications Center as still “dramatically and...

MOBILE, Ala (WALA) – It is a call to serve that drives Mobile Police dispatchers like Coleen Curd to work every day. “We technically are the first, first responders,” Curd said. It is a job where seconds matter and can mean the difference between life and death. Curd...

An Apple Valley woman called 911 because she ran out of blood-pressure medicine. A nurse directed her to a nearby medical clinic. The wife of an 84-year-old man rang up 911 because she wasn’t sure if he took his insulin. Enduring the couple’s bickering, a nurse...

House lawmakers today passed a $2.2 trillion reconciliation bill that calls for $500 million to support next-generation 911 (NG911) deployments, but the legislation is expected to face significant challenges in the Senate, and a coalition of public-safety associations...

Tualatin Valley Fire & Rescue Chief (ret.) Mike Duyck has been awarded the prestigious Chief Harlin R. McEwen Public Safety Broadband Communications Award (Harlin McEwen Award) for his leadership and commitment to the advancement of broadband communications for...

MUHLENBERG CO., Ky (WFIE) - Residents and businesses in Muhlenberg County can now sign up for a system aimed at saving lives in case of an emergency. It’s called RapidSOS, and it gives important information to dispatchers as soon as call is made. It includes caller...

BAMBERG -- Bamberg County is the fifth county in South Carolina to implement a next-generation 911 emergency telephone response system. The upgraded system, which comes at no cost to the county, will allow for Bamberg County to participate in the statewide initiative...

Rebekah Reilly, dispatcher at the Waco Police Department, gets ready to start her shift. Many dispatchers are working 50-hour weeks or more to cover a staff shortage. A lifeline between the community and emergency help is thinning as the Waco Police Department...

The county-contracted Mission Critical Partners, a public safety communications consulting firm, performed an assessment of the county's public safety radio network. Caleb Dispenza, Madison County's emergency operations director, worked with the company on its...