by ECC Editor | Dec 26, 2020 | Comm Center News
WARREN COUNTY, Ky.- Many 9-1-1 lines around South Central Kentucky are currently down due to the early Friday morning explosion in Nashville near an AT&T switch building.
The Bowling Green Police Department is reporting a widespread problem for their 9-1-1 line.
BGPD says 9-1-1 is working, but very slowly. They have the ability to answer 9-1-1 on a limited basis and say lines are being transferred to their desk phones… READ MORE
by AllThingsECC.com | Dec 26, 2020 | Comm Center News
PIERRE, S.D. (KEVN) – 911 dispatchers are considered the “first first responders.” You might also consider them the central nervous system of emergency workers, the response inside, before the response outside.
“We may not be busy, but they very well could be,” says Cole Martin, Pierre Police Department Patrol Sergeant. “They are gathering information so if they have something that comes in from a different jurisdiction… They can get that information out ahead of us, and to us, when it is needed”…
by ECC Editor | Dec 26, 2020 | Comm Center News
COLUMBUS, Ga. (WTVM) – A 911 dispatch supervisor in Columbus has been working every Christmas for almost three decades.
Frances McDaniel has no kids and has dedicated her life to being a 911 dispatcher for the Columbus Police Department.
“All my dispatchers call me Mama Frances. I’m still Mama Frances,” McDaniel said… READ MORE
by AllThingsECC.com | Dec 24, 2020 | Comm Center News
The husband sounded nervous.
“My wife’s in labor. I think she’s actually going to have… just deliver… right now.”
Calling 911 from an empty parking lot near Buffalo Niagara International Airport, he could tell that his wife, Cassandra, wasn’t going to make it to the hospital…
by ECC Editor | Dec 24, 2020 | Comm Center News
MACON COUNTY, N.C. (WLOS) — Macon County Public Health reported Wednesday, Dec. 23, it has identified a COVID-19 cluster of positive cases in Macon County’s 9-1-1 Communication Center.
Five staff members at Macon County’s 9-1-1 Communication Center have tested positive for the coronavirus. All other communication center personnel are aware of their exposure and are currently being contacted for testing… READ MORE
by ECC Editor | Dec 24, 2020 | Comm Center News
NEW ORLEANS —The City of New Orleans Department of Economic Development, in partnership with the Orleans Parish Communication District (OPCD), today announced the Federal Communications Commission’s (FCC) deadline of Jan. 6, 2021 for businesses and organizations to bring their telephone systems into federal compliance in accordance with Kari’s Law and the Ray BAUM’s Act.
The FCC announced the deadlines for businesses and organizations to bring their phone systems into federal compliance, which, in part, mandates that no prefix (dialing 9 to get an outside line) be required when dialing 9-1-1, a centralized location within the building be notified when someone dials 9-1-1 from that location, and that a dispatchable location with specific information be transmitted to the 9-1-1 center… READ MORE