Cell Phone Outage Causing Issues for Emergency Dispatch Centers in Kentucky

WARREN COUNTY, Ky.- Many 9-1-1 lines around South Central Kentucky are currently down due to the early Friday morning explosion in Nashville near an AT&T switch building.

The Bowling Green Police Department is reporting a widespread problem for their 9-1-1 line.

BGPD says 9-1-1 is working, but very slowly. They have the ability to answer 9-1-1 on a limited basis and say lines are being transferred to their desk phones… READ MORE

Pierre 911 dispatch center state of the art (SD)

PIERRE, S.D. (KEVN) – 911 dispatchers are considered the “first first responders.” You might also consider them the central nervous system of emergency workers, the response inside, before the response outside.

“We may not be busy, but they very well could be,” says Cole Martin, Pierre Police Department Patrol Sergeant. “They are gathering information so if they have something that comes in from a different jurisdiction… They can get that information out ahead of us, and to us, when it is needed”…

COVID-19 cluster identified at 9-1-1 communication center (NC)

MACON COUNTY, N.C. (WLOS) — Macon County Public Health reported Wednesday, Dec. 23, it has identified a COVID-19 cluster of positive cases in Macon County’s 9-1-1 Communication Center.

Five staff members at Macon County’s 9-1-1 Communication Center have tested positive for the coronavirus. All other communication center personnel are aware of their exposure and are currently being contacted for testing… READ MORE

CITY OF NEW ORLEANS IN COORDINATION WITH ORLEANS PARISH COMMUNICATION DISTRICT ANNOUNCE FCC JANUARY EMERGENCY COMMUNICATIONS COMPLIANCE DEADLINES FOR BUSINESSES (LA)

NEW ORLEANS —The City of New Orleans Department of Economic Development, in partnership with the Orleans Parish Communication District (OPCD), today announced the Federal Communications Commission’s (FCC) deadline of Jan. 6, 2021 for businesses and organizations to bring their telephone systems into federal compliance in accordance with Kari’s Law and the Ray BAUM’s Act.

The FCC announced the deadlines for businesses and organizations to bring their phone systems into federal compliance, which, in part, mandates that no prefix (dialing 9 to get an outside line) be required when dialing 9-1-1, a centralized location within the building be notified when someone dials 9-1-1 from that location, and that a dispatchable location with specific information be transmitted to the 9-1-1 center… READ MORE