DURHAM, N.C. (WNCN) — A COVID-19 outbreak has led to staffing shortages at Durham’s 911 call center.

The issue is a story CBS 17 reported in December. It’s meant some calls are now being answered by Raleigh’s 911 call center. The shortage started last month and continues.

A longtime firefighter and President of the Professional Firefighters of Durham, Jimie Wright, said it has created challenges. 

“It’s concerning to us, it should be concerning to them,” Wright said… READ MORE

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