9-1-1 dispatchers, the unsung heroes of emergency situations (IN)

LAWRENCE CO. – The unsung heroes of emergencies are 9-1-1- dispatchers, who work behind the scenes and get very little recognition.

Whether it is a police, fire, or medical emergency situation, the first person that handles an emergency is call the 9-1-1 dispatcher. He or she provides professional service and tries to keep the caller calm while obtaining important information to give to emergency responders… READ MORE

Miami 911 Call Center Workers Honored During National Telecommunicator’s Week (FL)

Bobeth Yates reports all week 911 operators across the country are being honored for their efforts to help save lives.

– All week, 9-1-1 operators around the country are being honored for their efforts to help save lives. This is part of National Telecommunicators Week. This gives recognition to public safety call center workers who have dedicated their lives in service to heir communities. CBS 4’s, Bobeth Yates, has more… READ MORE

Brevard County Sheriff’s Office Recognizes National Public Safety Telecommunicators Week (FL)

But without question, one of the most important roles in any law enforcement agency is the role of the Telecommunicator that serves as the life-line for our citizens and our Deputies.

These amazing men and women are the calming voice that those in need hear when they call 911 and the conduit between our citizens and Deputies who are responding to the call for help… READ MORE


They’re called “the first calm voice in the dark” and this week 911 dispatchers are being recognized during Public Safety Telecommunicator Week.

The individuals who are the first to take a call in an emergency, assess often on-going incidents and clearly communicate information to law enforcement, fire and medical personnel and back to residents during often high-stress situations.

According to the National Emergency Number Association, around 240-million calls are made to 911 each year.  The public can observe the week by reviewing what to do in an emergency… READ MORE

Recognizing the heroes behind the headset (KY)

FRANKFORT – Gov. Andy Beshear and the Kentucky State Police (KSP) are taking time this week to acknowledge and celebrate National Public Safety Telecommunicators Week (April 11-17), a time set aside to recognize the more than 200,000 individuals throughout the United States who play critical roles in the delivery of public safety services… READ MORE