Cleveland police dispatcher fired after criminal mischief conviction (OH)

CLEVELAND, Ohio (WOIO) – A Cleveland police dispatcher was fired after being convicted of criminal mischief.

John Haney III, 35, was terminated on Nov. 15.

Haney had been charged with multiple counts of theft, but was convicted of the lesser charge of criminal mischief.

The Cleveland Division of Police, Internal Affairs Unit, started the internal investigation … READ MORE

NEWS9 Special Assignment: The Most Important Call (OH)

JEFFERSON COUNTY, Ohio — A call to 911 could be the most important call of your life, but what do dispatchers need to know when you call?

And what can you do until help arrives?

Dispatchers have to be prepared for anything when the calls come in. “You have no idea what they’re going through, and you hear the screaming and you’re just trying to get an address, something… READ MORE

Oneida County 911 Center looking to hire multi-taskers who work well under pressure (NY)

ORISKANY, N.Y. – The Oneida County 911 Center is hiring emergency dispatchers, and is looking for multi-taskers who can stay calm under pressure.

Dispatchers, officially called public safety tellecommunicators, take calls from people dialing 911, and relay the information to police, fire departments and other agencies if necessary. Computer proficiency and strong interpersonal skills are also important in these positions.

Although the most important skill, is the ability to do all of these… READ MORE