Minocqua Police Chief Looks To Reorganize 9-1-1 Center (WI)

MINOCQUA – The Minocqua Police Department will soon have to replace three positions in its 24/7-dispatch center. Its police chief says now is the time to make some staffing changes.

Current staffing levels call for four full-timers and four part-timers. While all full-time positions are filled, they have only two part-timers on board, with a third person being trained for part-time work. “Something has to change,” Police Chief David Jaeger told the town board recently… READ MORE

Another levy request proposed to help 911 Center (MT)

When Flathead County voters go to the polls in November, they likely will once again be asked to consider a mill levy to help fund the Flathead Emergency Communications Center, six years after the last such effort came up short.

The county commissioners will vote at 9:15 a.m. Tuesday on a resolution that would place the creation of a special district for the 911 dispatch center on the Nov. 3 general election ballot… READ MORE

‘Text to 911’ service now available in Waynesboro (VA)

WAYNESBORO — The City of Waynesboro Emergency Communications Center is now able to receive 911 emergency calls by text using a technology called Text-2-911.

In a situation where a voice call is not possible, individuals can report an emergency by texting 911, according to a release from the Waynesboro Department of Emergency Management.

Once the 911 dispatcher receives a text, they will be able to respond via text. All major carriers, including T-Mobile, AT&T, Sprint, Verizon and their subsidiaries on cell towers that provide service in the city of Waynesboro, support the Text-2-911 feature according to the release… READ MORE

RapidDeploy sees its cloud-native 911 solutions gain acceptance during COVID-19 pandemic

Cloud-native 911 solution developer RapidDeploy has experienced some hiccups during the past few months, but the realities surrounding the COVID-19 pandemic have accelerated interest and acceptance of its cloud-based CAD, mapping and analytics offerings, according to a company executive.

Historically, 911 systems have been built with premise-based technologies that require telecommunicators to be physically present in designated 911 centers to accept emergency calls from the public and dispatch public-safety resources to the scene… READ MORE

Couple Receives Supervised Probation in Sweetwater Communication Center Crimes (WY)

GREEN RIVER — Robin and Laura Etienne have each received supervised probation and must pay restitution for crimes involving one felony theft count and two misdemeanor counts of unlawful use of a credit card while working for the Sweetwater Combined Communications Center.

Robin Etienne served as Director of the SCCC from 2013 to 2018 until his resignation in March of that year. According to court documents, the SCCC joint powers board began an investigation when it found that Etienne’s resignation letter indicated possible criminal activity… READ MORE