by AllThingsECC.com | Oct 24, 2021 | Comm Center News
Ramsey County 911 operators could soon dispatch social and mental health workers, child welfare staff and even nonprofit employees to crisis calls, in one of the most dramatic transformations of the emergency call system since its inception half a century ago.
At a time when communities across the country are rethinking traditional models of policing, Minnesota’s second-largest county is trying a fresh approach in which teams of responders, including law enforcement, are trained to help people in crisis, said Scott Williams, Ramsey County’s deputy county manager of safety and justice. When a 911 call comes in, civilian co-responders could immediately be dispatched alongside traditional first responders, or even instead of them in some cases…
by ECC Editor | Oct 24, 2021 | Comm Center News
A method of calling for assistance on Oklahoma highways is being retired.
For almost three decades, drivers of Oklahoma’s highways have been able to call *55 for assistance.
The number was previous implemented in 1992 as a cellular service that would, “automatically route the call to the nearest highway patrol field headquarters for assistance. Through updated technology, OHP can now receive transferred 911 calls that will include all the caller’s information, including their contact number and location,” according a news release from the Oklahoma Highway Patrol’s website.
Motorists will now see quicker response times for crashes and assistance on state highways… READ MORE
by AllThingsECC.com | Oct 24, 2021 | Comm Center News
As San Patricio County continues to grow in leaps and bounds, so does its needs for first responders and upgraded equipment.
Located in the middle of industrial growth in Sinton and Portland is Taft, which currently has 12 employees and serves 233 square miles. With the San Patricio County Sheriff’s Office recently upgrading to a digital communications system, as well as others around the county, the Taft Police Department will be joining them with the help of industrial partners that call some Taft property their home.
“With what Phillips 66 has given us and with what Cheniere has given us ($57,000) it’s been enough to purchase the whole entire package,” Taft Police Chief Ponce Trevino said…
by AllThingsECC.com | Oct 23, 2021 | Articles, Comm Center News, Opinions
In your day-to-day work life, have you ever stopped to wonder why you continue to come in to work every day? Why the PSAP life? More specifically, why you are an emergency services telecommunicator?
Bills, boredom, family to support, or just getting out of the house? Could it also be service to others, comradery, working as a team or family, benefits, or the love of what you do? One of the primary reasons may be due to the commitment you have to your PSAP. Your PSAP is more than just the job: it is the people surrounding you, the policies that you adhere to, and hopefully the difference you make on a daily basis…
by AllThingsECC.com | Oct 22, 2021 | Comm Center News
A telecommunicator from Mayfield is among 14 Kentucky State Police employees who were honored by the agency during its annual civilian awards ceremony Thursday in Frankfort.
KSP held the award ceremony to recognize civilian employees for their work in 2020.
“All of you are essential front-line workers who are faced with unique challenges daily and work to keep both our state troopers and Kentuckians safe at all times,” said Justice and Public Safety Cabinet Secretary Kerry Harvey, who attended the ceremony…
by AllThingsECC.com | Oct 22, 2021 | Comm Center News
Cape May Court House, N.J. – Middle Township will partner with Cape May County for emergency dispatch services as part of a plan to realize savings and ensure sufficient staffing.
Middle authorized a shared services agreement with the county at its Oct. 18 Township Committee meeting. The process to transfer the 911 services from the Township to the county is expected to take six to eight months.
“We felt that the timing was right to make a move,” said Mayor Tim Donohue…
