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In your day-to-day work life, have you ever stopped to wonder why you continue to come in to work every day? Why the PSAP life? More specifically, why you are an emergency services telecommunicator?

Bills, boredom, family to support, or just getting out of the house? Could it also be service to others, comradery, working as a team or family, benefits, or the love of what you do? One of the primary reasons may be due to the commitment you have to your PSAP. Your PSAP is more than just the job: it is the people surrounding you, the policies that you adhere to, and hopefully the difference you make on a daily basis…