by AllThingsECC.com | Jan 16, 2022 | Comm Center News
The San Diego County Sheriff’s Department last week encrypted its radio communications, blocking the public from listening to information about public safety matters in real time.
The department is the latest law enforcement agency in the county and state to cut off access to radio communications in response to a California Department of Justice mandate that required agencies to protect certain personal information that law enforcement personnel obtain from state databases. Such information — names, drivers license numbers, dates of birth and other information from the California Law Enforcement Telecommunications System, or CLETS — sometimes is broadcast over police radios…
by AllThingsECC.com | Jan 16, 2022 | Comm Center News
Final tweaks to the new 800 MHz county emergency radio system are underway.
“We thought the to go-live date would be at the end of February. But it’s going to be a little bit later,” Branch County Administrator bud Norman told the 911 board this week.
Contractor J&K Communication has started programming the digital equipment.
“We see the light at the tunnel,” said technical committee chair Coldwater Fire Chief Dave Schmaltz. “All the towers are up. We’ve done the coverage testing. All passed. All the radios, mobiles portables are here.” …
by ECC Editor | Jan 16, 2022 | Comm Center News
Texting, videos and images will be a part of a new 9-1-1 system being rolled out over the next three years.
E-Comm, which handles police, fire and ambulance calls, is being mandated by the Canadian Radio-Television and Telecommunications Commission (CRTC) to overhaul its system, which will modernize large aspects of it – like having the technology to know where people are calling from – and expand it to allow other emergency services to be included in the system… READ MORE
by AllThingsECC.com | Jan 16, 2022 | Comm Center News
In the last three years, the Healdsburg Police Department Dispatch Center successfully answered at least 95% of its incoming calls within 15 seconds, according to a new dispatch center data report released last month.
In total, over the last few years, the dispatch center has answered an average of 2,700 911 calls per year.
“A 15-second answer time is the standard set by the Governor’s Office of Emergency Services, Public Safety Communications California 911 Emergency Communications Branch. Between Jan. 1, 2018 and Dec. 31, 2021, our center answers 95.33% of all 911 calls in less than 10 seconds, which is the lowest threshold that the system measures,” explained Healdsburg Police Chief Matt Jenkins…
by AllThingsECC.com | Jan 15, 2022 | Comm Center News
Some rural communities are facing hour-long waits for ambulances as first-responder coverage becomes stretched across the province.
Last month, Alberta Municipalities, formerly known as the Alberta Urban Municipalities Association (AUMA), passed two resolutions relating to ambulance service in the province, as communities across Alberta struggle with ambulance services…
by AllThingsECC.com | Jan 15, 2022 | Comm Center News
Guilford Metro 911 received its sixth re-accreditation from the International Academy of Emergency Dispatch (IAED) as an Accredited Center for Emergency (ACE) Fire Dispatch.
“Maintaining this accreditation is a priority for us at Guilford Metro 911. It shows our commitment to operating at the highest standards and being a true asset to our community,” said GM 911 Director Melanie Neal. “We couldn’t accomplish this though, if it weren’t for a truly dedicated staff who are fully committed to our mission, which is to help save lives and assist in someone’s time of need…
