Allegan 911 dispatcher meets baby she helped deliver (MI)
Unlike firefighters, police officers and paramedics, 911 dispatchers don’t always get a chance to see the good that comes out of their work. [VIDEO]
CPR OVER THE PHONE Proposed legislation would require POST-approved teleCPR training for dispatchers (WY)
SHERIDAN — A bill sponsored by the Wyoming Legislature’s Joint Transportation, Highways and Military Affair Committee would require telecommunicator cardiopulmonary resuscitation — or teleCPR — training for Wyoming dispatchers.
If passed, the new training regimen would have to be approved by Wyoming’s Peace Officer Standards and Training Commission by 2023, POST officials said at a meeting Thursday… READ MORE
Monahans Police Department dispatcher Amy Baiza remembered (TX)
MONAHANS, Texas (Nexstar) – Emergency dispatcher Amy Baiza died on Tuesday. She was just 28 years old.
“She always had a kind smile and a kind word to give…”
Monahans Police Captain Kristofer Quintana is reading messages shared by Baiza’s colleagues.
“Amy had one of the biggest hearts. She was always putting others before herself.”
On Quintana’s desk, these small letters of gratitude paint a vibrant picture.
“Officer-safety was her number one priority. And she excelled at it.” …
Yakima County’s outdated police radio system could be a public safety risk, sheriff says (WA)
YAKIMA COUNTY, Wash. — Yakima County Sheriff Bob Udell is working to replace an outdated radio communication system that doesn’t allow emergency responders to talk easily between different agencies.
Udell said those communication issues aren’t just inconvenient, but could cause safety issues for deputies, police officers, firefighters, medical personnel and the people they are trying to help.
“If it’s hard to communicate, that means our response times, the way we act, becomes delayed — and that’s not good for the citizens of Yakima County,” Udell said…
North Wales Police to Deploy Hexagon’s Cloud-Based, Next-Gen Dispatch System (UK)
Advanced capabilities will expand communication channels, improve response and optimize resources
Hexagon’s Safety, Infrastructure & Geospatial division announced today North Wales Police will deploy Hexagon’s next-generation public safety solutions in the cloud. Hosted in Microsoft Azure, HxGN OnCall Dispatch and field mobility solutions will provide advanced call-taking and dispatch capabilities to link callers, dispatchers, managers and field officers for faster, more effective response. HxGN OnCall Analytics will enable data-driven policing by harnessing real-time and historical data for resource optimization and informed decision-making…
Emergency dispatchers needed in Dauphin County (PA)
DAUPHIN COUNTY, Pa. — Struggling with ongoing staffing shortages, Dauphin County emergency response officials are calling for residents to apply to be 911 emergency dispatchers – and as soon as possible.
According to Jeffery Enders, Dauphin County’s director of public safety, 13 positions are open out of 53 total telecommunicator roles. The deficit is causing working dispatchers to take on excessive overtime. “We’re down that 20 to 30% in numbers, which is requiring our dispatchers to work as many as 20 to 50 to 80 hours of overtime every two weeks,” said Enders. “It is really impactful and it weighs on them heavily everyday, but I can say here in Dauphin County we’re proud of our people they continue to put forth for the protection of the citizens of Dauphin County… READ MORE
