Emergency services dispatcher Jessica Saclamana was recently honored for her service. Her ten years of working for the police department makes her their most senior employee.
Nome Police Chief Mike Heintzelman commended Saclamana for her performance.
“On a lot of people’s worst days, they call in and Jess is able to calmly handle those situations and dispatch what is necessary. That’s a real gift,” Heintzelman said…
As the two carjacking suspects attempt to escape the police, Elizabeth Gust makes sure they don’t run away.
Gust is a dispatcher for the Minnesota State Patrol, and on January 17 he sat at a desk at the Minnesota Department of Transportation’s Regional Traffic Management Center in Roseville, using traffic cameras to track suspects’ movements as they cross the interstate. Had rolled with 94. St. Paul.
And he called his places for law enforcement in the chase, alerting him when miscreants exited or changed streets…
NORWALK — Local police are conducting a “quality assurance review” following the miscommunication between the city’s 911 dispatcher and officers responding to Ellen Wink’s call for service after allegedly shooting her tenant.
“Our Dispatch Supervisor is in the process of conducting a quality assurance review to ensure that the call was handled appropriately,” Sgt. Sofia Gulino said. “If findings indicate any deficiencies, these are always addressed as they provide opportunities for training and improvement…
Since Jeremy Hipes took over as the emergency communications manager at the Astoria Police Department almost six months ago, one of his top priorities has been recruitment.
Ideally, he would have a staff of 10 dispatchers. Instead, he has six: four fully certified telecommunicators and two trainees.
HELENA, Mont. – The City of Helena 9-1-1 Center is reporting they are having problems with Verizon customers calling in.
Verizon customers can call 9-1-1 and the non-emergency number, however, the center is having troubles with calling back and transferring callers.
This issue is between the phone companies and they are working on a solution according to the City of Helena 9-1-1 Center… READ MORE
A 911 dispatcher in Wayne County is being credited with saving the life of a newborn. According to Finger Lakes Times, Robert Montemorano answered a Thursday call about a baby not being able to breathe and being unconscious. He relayed CPR instructions to the caller, who was able to perform them until medical personnel could arrive. The newborn was taken to Strong Memorial Hospital for treatment…
