by AllThingsECC.com | Oct 28, 2021 | Articles, Comm Center News, Opinions
By Mike De Felice
Special to Bainbridge Island Review
It’s 2 a.m. and a police officer has pulled over a driver on an isolated rural road on suspicion of driving under the influence. The officer calls for back-up before approaching the vehicle, but emergency dispatch is unable to hear the call.
A fire crew is called to a house fire in a remote part of Kitsap County. Upon arrival, firefighters hear a person yelling from inside the burning building. The crew calls for another unit to respond, but the request is never heard…
by AllThingsECC.com | Oct 27, 2021 | Articles, Comm Center News
U.S. Secretary of Commerce Gina Raimondo appointed 11 public safety, technology, and finance leaders to serve on the First Responder Network Authority (FirstNet Authority) Board. Stephen Benjamin, mayor of Columbia, SC, was named the FirstNet Authority’s new board chair.
With the newly appointed members, including current Board member Karima Holmes, the FirstNet Board is fully staffed, with 12 non-permanent members selected by the Department of Commerce and three permanent seats occupied by the U.S. Attorney General, the Secretary of Homeland Security, and the Director of the Office of Management and Budget…
by ECC Editor | Oct 25, 2021 | Articles, Comm Center News
Almost every emergency response begins with a call to 911, and states have begun the process of modernizing the current outdated call-center answering infrastructure with a digital upgrade. NextGen 911 (NG911) is the modernization initiative states are implementing to better facilitate emergency response.
In the NG911 environment, the large telecom companies in charge of maintaining the 911 answering system (AT&T and Motorola) computerize the process, routing calls through an emergency services IP network (ESInet) instead of the currently used call centers. Ideally, computerizing the system reduces the likelihood that calls will go unanswered, either because a system is inundated with too much incoming network traffic or because the resources are not available to handle the calls. But defending a computerized system against cyberattacks is no simple task… READ MORE
by ECC Editor | Oct 25, 2021 | Articles, Comm Center News, Uncategorized
Last week, the Federal Communications Commission (FCC) entered into Consent Decrees with eight Covered 911 Service Providers for failing to timely file their required 911 reliability certification in 2020.
The Rules
As background, the FCC adopted rules in 2013 aimed at improving 911 network reliability. The rules require Covered 911 Service Providers (“Providers”) to take certain measures to provide reliable 911 service. The specific measures adopted by the agency attempt to address three network vulnerabilities identified by the FCC in the aftermath of the derecho storm that knocked out 911 service along the east coast in 2012… READ MORE
by AllThingsECC.com | Oct 23, 2021 | Articles, Comm Center News, Opinions
In your day-to-day work life, have you ever stopped to wonder why you continue to come in to work every day? Why the PSAP life? More specifically, why you are an emergency services telecommunicator?
Bills, boredom, family to support, or just getting out of the house? Could it also be service to others, comradery, working as a team or family, benefits, or the love of what you do? One of the primary reasons may be due to the commitment you have to your PSAP. Your PSAP is more than just the job: it is the people surrounding you, the policies that you adhere to, and hopefully the difference you make on a daily basis…
by AllThingsECC.com | Oct 22, 2021 | Articles, Comm Center News
For agencies considering the transition to P25, the video offers insights and advice from public safety officials with firsthand experience.
The Project 25 (P25) standard for public safety land mobile radio (LMR) enables responders from different disciplines and jurisdictions to communicate seamlessly during joint operations regardless of the manufacturer of their equipment.
This capability is fundamental for saving lives and property, and agencies nationwide recognize its importance. Two issues, however, often make agencies hesitate to adopt P25 technology. First is the perceived high cost of P25 equipment and its implementation; second is the advent of long-term evolution (LTE) broadband technologies in public safety…
