by AllThingsECC.com | Jul 21, 2021 | Comm Center News
By Herald Staff
The Dubois County 911 Communications Center handles all emergency and non-emergency calls for public safety agencies in Dubois County. In addition, the Jasper Police and Fire Departments also field emergency calls. Annually, dispatchers within the county field more than 12,000 calls.
Even young children know to dial 911 in case of emergency. It is useful and potentially life-saving knowledge for them to have. However, as the number of children having access to new and old cellphones has increased, this has also led to an increase in accidental 911 calls…
by AllThingsECC.com | Jul 20, 2021 | Jobs
Description
–Instance of — This service package provides basic public safety call-taking and dispatch services. It includes emergency vehicle equipment, equipment used to receive and route emergency calls, and wireless communications that enable safe and rapid deployment of appropriate resources to an emergency. Coordination between Emergency Management Centers supports emergency notification between agencies. Wide area wireless communications between the Emergency Management Center and an Emergency Vehicle supports dispatch and provision of information to responding personnel…
by AllThingsECC.com | Jul 20, 2021 | Comm Center News
To: The communities of the White Mountains and, the public safety partners who responded to the tragic events of June 19th, 2021,
On the morning of June 19th, 2021, cyclist from near and far started the Bike the Bluffs event in Show Low. After leaving the starting line and turning down the Deuce of Clubs a driver crossed lanes of traffic and hit multiple riders at approximately 7:25 am. The driver then fled the scene and was eventually shot by police before being apprehended. At 7:27 Timber Mesa Fire and Medical District (Timber Mesa) personnel were notified of the incident by the Show Low Police Department dispatch center. Timber Mesa firefighters arrived on scene approximately four minutes later, at 7:31 to render aid.
This scene was chaotic with multiple injured cyclist, bystanders attempting to assist, traffic congestion, etc. That was in addition to the somewhat more ordinary challenges of emergency response including communications, incident command, coordination of resources…
by AllThingsECC.com | Jul 20, 2021 | Comm Center News
Public safety dispatchers say app saves time in an emergency, when seconds count
Residents can download the Smart911 app for free and input personal information that will help dispatchers find their house, contact them in case of an emergency and help prepare first responders to assist residents in a crisis.
“It can be really useful if for some reason you’re not able to talk on the phone or give us all the information that we need or you just don’t remember because you’re in the middle of a crisis,” said Nicole McInnis, a public safety dispatcher at SunComm911 Communications in Yakima County…04
by AllThingsECC.com | Jul 20, 2021 | Articles, Comm Center News
Department of Homeland Security teams are working to make aging IT infrastructure interoperable and ready for 5G emerging technology.
Norman Speicher was looking at colleges in Boston, Massachusetts, with his daughter when he made a 911 call on behalf of someone who suddenly fainted. His phone connected to a cell tower on the south side of the city, and algorithms routed the call to the wrong dispatch center, as the dispatcher informed him. This delayed help by four or five minutes.
The episode illuminates some of the interoperability cracks in computer-aided dispatch (CAD) systems between 911 call centers, first responders and law enforcement…
