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Public safety dispatchers say app saves time in an emergency, when seconds count

Residents can download the Smart911 app for free and input personal information that will help dispatchers find their house, contact them in case of an emergency and help prepare first responders to assist residents in a crisis.

“It can be really useful if for some reason you’re not able to talk on the phone or give us all the information that we need or you just don’t remember because you’re in the middle of a crisis,” said Nicole McInnis, a public safety dispatcher at SunComm911 Communications in Yakima County…04