Finding staff continues to be a challenge for the Public Safety Communications Centre in Saint John.
The centre provides dispatching services for the Saint John Police Force and twenty-seven fire departments between Sussex and St. Stephen.
Covering sick time and vacation for current staff is a challenge along with hiring.
PSCC manager Lois Gorman said training new operators also brings challenges…
First and foremost, Tango Tango Push-To-Talk (PTT) is FirstNet-certified for both the Android operating system and iOS (Apple), not Android-only as stated in the list of vendors that have met FirstNet’s rigorous evaluation. I also neglected to note that Tango Tango, JPS VIA, and ESChat are the only FirstNet-certified PTT applications I am aware of that are fully interoperable with each other.
Tango Tango has been growing quickly as a result of working primarily with smaller departments that want interoperability with Land Mobile Radio (LMR) and PTT over FirstNet. Tango Tango also enables fire departments to send alert tones to FirstNet smartphones as well as normal alerts to pagers…
SHAKER HEIGHTS, Ohio — City officials have introduced a proposed merger of the current Heights-Hillcrest Communications Center (HHCC) with the much larger Chagrin Valley Dispatch for all police, fire and emergency medical dispatching services.
To do that, the five participating cities in HHCC — Cleveland Heights, Richmond Heights, Shaker Heights, South Euclid and University Heights — would have to dissolve the existing “Council of Governments (COG)” originally formed in 2016, with Richmond Heights signing on the next year.
For the most part, it would be a formality in joining the 28 municipalities that are part of Chagrin Valley Dispatch (CVD), with the proposal calling for the current HHCC joint dispatch facility in MetroHealth’s Cleveland Heights Medical Center remaining fully staffed and operational for the original five cities…
FORT WORTH (WBAP/KLIF)- The Fort Worth Fire Department and MedStar are working with the Fort Worth Police Department to improve emergency response times.
Much like other agencies across the country, the Police Communications Division has been experiencing staffing challenges that they are working diligently to rectify.
Residents can now call an emergency back up number if they feel 911 is taking too long…
CHESAPEAKE, Va. (WAVY) – The speediness of their response can be the difference between life and death.
Dispatchers and call takers who answer your 9-1-1 calls at Chesapeake’s Emergency Communications Center make it their goal to help you as fast as possible, but in some recent cases, their response time has taken almost two times longer than usual due to a staffing shortage.
“Usually, morning rush hour and afternoon rush hour are kind of high-volume call times,” said Leo Kosinski with the Chesapeake Police Department.
Kosinski says they’re currently hiring for 22 positions…
