A plea to first responders: Join FirstNet to expand your communications options

Decision-making. We all have our methods, but how can you be sure you’re not making decisions that leave a better choice on the table? When budget dollars are tight and expectations are high, it helps to get critical procurement decisions right the first time, and the best way to accomplish that is to truly understand your choices.

Optimizing technology in order to meet the expectations of your citizens and administrators is no longer optional. The slow burn of technological advancement within public safety has hit what might best be described as the powder keg of progress. With it comes stiff competition for your precious budget dollars and an inherent expectation your team is already leveraging every technological advantage most 12-year-olds use every day. When it comes to under-utilizing readily available technology to best serve, “I didn’t know about it” will not be a defense…

Promoting Collaboration: Telecommunicators and Field Responders

Promoting Collaboration: Telecommunicators and Field Responders

Collaboration is the key to any good partnership. As a public safety telecommunicator or a responder, the radio can become just a voice on the other end of the line, and not a real person. As our small, law enforcement-run agency expanded in rural South Dakota, we wanted to maintain our connection to field responders with whom we interacted daily.

The Watertown South Dakota 9-1-1 Center had great partnerships with our law enforcement officers. However, we struggled with communicating our dispatch procedures to our area ambulance and fire departments. In a few years, we had grown from dispatching for two counties to six, and taken on dozens of fire and ambulance agencies…



Lincoln County Dispatchers Receive Stork Awards (ME)

Lincoln County Dispatchers Receive Stork Awards (ME)

Communications Director Tara Doe presents the Maine EMS for Children Stork Award to Lincoln County Dispatcher Jennifer Gosselin during the Lincoln County Board of Commissioners meeting on Tuesday, July 20. (Charlotte Boynton photo)

Communications Director Tara Doe presents the Maine EMS for Children Stork Award to Lincoln County Dispatcher Jennifer Gosselin during the Lincoln County Board of Commissioners meeting on Tuesday, July 20. (Charlotte Boynton photo)

Lincoln County Communications Director Tara Doe presented the Maine Emergency Medical Services for Children’s Program Stork Awards to dispatchers Jennifer Gosselin and Josiah Winchenbach during the Lincoln County Board of Commissioners meeting on Tuesday, July 20.

Maine EMS and Maine EMS for Children program recognizes individuals that perform a field delivery of a newborn baby with a stork pin, pink for female newborn and blue for male newborns. Individual’s eligibility includes EMS providers, public safety personnel, firefighters, police officers, and dispatchers when instructions are provided during the delivery by phone…

Police Dispatcher, Santa Fe College Police Department (FL)

The SFPD is seeking a Police Dispatcher to facilitate essential
communications in person, via phone, and over the radio with both
on- and off-campus law enforcement as well as the public.  In
addition to radio dispatching, the Police Dispatcher is responsible
for department record keeping and providing assistance at a high
profile front desk that requires shift work with periodic
rotations, including nights and weekends.

Responsibilities and duties include:

  • Answer emergency and non-emergency calls made to the SFPD phone
    line.
  • Gather and relay appropriate information and dispatch officers
    accordingly…
Jackson County Commission approves new upgrade for communication tower (AL)

Jackson County Commission approves new upgrade for communication tower (AL)

JACKSON COUNTY, Ala. (WAFF) – The Jackson County Commission recently approved upgrades for the communications tower at the courthouse.

Emergency Management Director Paul Smith said commissioners will pay for the upgrades, which will replace outdated equipment and help all first responders.

The most recent antenna tower was placed at the Jackson County Courthouse in 2009.

It houses technology for every public safety agency in the county to communicate when responding to emergencies…