After months of construction and even more months of planning, the new Regional Old Colony Communications Center opened its doors on June 10. The expanded center, paid for with state grants, will provide 911 dispatch services for Dubxury, Halifax, Plympton, Rochester...

BEND, OR -- The Deschutes County Commissioners have approved a new, two-year labor contract with 9-1-1 dispatchers. The agreement takes effect July 1st and continues through June 2022. The contract includes a 2-and-1-half-per cent Cost of Living Adjustment known as...

HARRISONBURG, Va. (WHSV) - As of Monday night, some Verizon Wireless customers throughout the Shenandoah Valley are experiencing problems with their cell phone service. The Harrisonburg-Rockingham Emergency Communications Center confirmed Verizon Wireless is working...

CLARK COUNTY — The City of Springfield and Clark County have come back to the table to talk about both entities taking part in a new combined 9-1-1 dispatch center. The idea has been in the works since the 1990′s, and over the years – negotiations have fallen...

OAKLAND, Calif. (KRON) – On Monday, a grand jury released the results of an investigation into a complaint regarding an East Bay police department’s response time in answering 911 calls.   The Oakland police 911 Communications Center is a center in...

The Holbrook Regional Emergency Communications Center buried a time capsule on June 12 in the HRECC’s new building, to be opened by staff members in 30 years, Director Steve Hooke recently said. Members of the HRECC added items to the time capsule, which then was...

NENA Cancels 2020 In-Person Annual Conference, Announces Virtual Event
1 hour ago   (0 Comments)Posted by: Chris NussmanNENA announced today that it has cancelled its in-person 2020 Annual Conference & Expo and is replacing it with an online event due to public-health and safety concerns related to the coronavirus (COVID-19) pandemic. The face-to-face event was originally scheduled to be held in June in Long Beach, California, before being postponed to September. However, given the still-uncertain trajectory of the pandemic, and considering that conference participants would be coming from all over the country and around the world, NENA concluded that cancelling the in-person meeting was the only safe and responsible action.
NENA is working with speakers, sponsors, and industry partners to deliver a virtual event during the week of September 21. Registration information, exact dates, and industry-partner opportunities will be announced soon.
“We are so disappointed to cancel the in-person conference, as it is truly one of the highlights of the year for so many, both professionally and personally,” said NENA’s CEO, Brian Fontes. “But that doesn’t change our dedication to educating our members and improving 9-1-1, thus we look forward to the online event as a new way to connect with and learn from each other during these unprecedented times.”
If you are a #NENA2020 registrant, speaker, or exhibit coordinator, stay tuned for an email containing further event-cancellation details specific to you.

Determining when its appropriate to call 9-1-1 can be challenging at any time, but with the ongoing coronavirus pandemic, people seem to be even more uncertain. The best rule of thumb is “don’t wait until it’s too late.” Scotts Bluff County 9-1-1 communications...

The Virginia Information Technologies Agency (VITA) announced in a release that its Integrated Services Program (ISP), in coordination with Fairfax County Public Safety, has launched Next Generation 9-1-1. The new NG9-1-1 system is built on an internet network that...

Williamson County has named Operations Manager Kristy Borden as the new director of the Williamson County Department of Emergency Communications. “We are proud to announce Kristy’s new role,” Williamson County Public Safety Director Bill Jorgensen said. “Through her...

As the process of renegotiating the contract between Coffee County and the Coffee County 911 District begins, Communications Center Director Diane Argraves briefed the Coffee County Budget and Finance Committee June 17 about the operations at the center. The...

COLUMBUS, Ohio (WSYX/WTTE) — Calls to 911 reveal drivers saying they were surrounded by protesters in downtown Columbus, and they felt threatened. In one call, a dispatcher tells the caller, “we were told by our mayor to stand down.” The calls describe protesters...

NEEDHAM - Town officials recently received a construction update on the $69.95 million public safety facility project. Ken Sargent, one of two managers helping to lead the project, said the original schedule anticipated substantial completion by Dec. 31, 2021. He told...

FARMVILLE – The Farmville Emergency Communications Center is pleased to announce, starting June 9, 2020, they will be able to receive text-to-911 messages from cell phones.  Text-to-911 is a great tool for the deaf, hard of hearing, speech impaired, or when...

MADISON, Wis. (WLUC) - The Office of Emergency Communications (OEC) awarded 24 grant projects totaling $2.1 million in federal funding to local public safety answering points (PSAPs) across Wisconsin. Funding will be used for various projects related to the...

 proposed California law would make it illegal to make discriminatory 9-1-1 phone calls. Assemblyman Rob Bonta introduced legislation that would make it a hate crime to make a 9-1-1 phone call motivated by another person’s race, religion, sex or any other protected...

Director Steve Hooke recently announced the launch of a new website for the Holbrook Regional Emergency Communications Center, giving community members an updated and modern online space to access information, news and other details about the HRECC. The new...

VENICE, Calif. – Twenty-six minutes is a long time to wait when you’re on hold with 911.  That’s how long Martha Rider says she listened to an automatic recording when she called for help in Venice on June 8. She had been in her backyard when she heard...