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Although the questions around staffing and overtime at Meriden’s emergency dispatch center are far from settled, City Manager Tim Coon says there’s one thing on which both the city and the union are in agreement: that staffing shortages need to be resolved.
Beyond that, though, the discussion descends into charges and countercharges.
The union says dispatchers are working 72 to 88 hours per week. “We have tried repeatedly to engage management in fixing the problem, and we have tried to be part of…
