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An emergency dispatcher picks up a call from a mother who says her adult son is angry and breaking things at home, but he may not react well to police officers.
In most cities, armed officers would be first at the scene, but in Eugene, Ore., there’s another option called CAHOOTS, a community-based crisis intervention service that pairs medics with mental health specialists…
This was my former agency and we’ve had the benefit of partnering with Whitebird Clinic and CAHOOTS for decades. It’s been a huge success and a great model for our community!