MOBILE, Ala (WALA) – It is a call to serve that drives Mobile Police dispatchers like Coleen Curd to work every day. “We technically are the first, first responders,” Curd said. It is a job where seconds matter and can mean the difference between life and death. Curd...

An Apple Valley woman called 911 because she ran out of blood-pressure medicine. A nurse directed her to a nearby medical clinic. The wife of an 84-year-old man rang up 911 because she wasn’t sure if he took his insulin. Enduring the couple’s bickering, a nurse...

House lawmakers today passed a $2.2 trillion reconciliation bill that calls for $500 million to support next-generation 911 (NG911) deployments, but the legislation is expected to face significant challenges in the Senate, and a coalition of public-safety associations...

Tualatin Valley Fire & Rescue Chief (ret.) Mike Duyck has been awarded the prestigious Chief Harlin R. McEwen Public Safety Broadband Communications Award (Harlin McEwen Award) for his leadership and commitment to the advancement of broadband communications for...

MUHLENBERG CO., Ky (WFIE) - Residents and businesses in Muhlenberg County can now sign up for a system aimed at saving lives in case of an emergency. It’s called RapidSOS, and it gives important information to dispatchers as soon as call is made. It includes caller...

BAMBERG -- Bamberg County is the fifth county in South Carolina to implement a next-generation 911 emergency telephone response system. The upgraded system, which comes at no cost to the county, will allow for Bamberg County to participate in the statewide initiative...

Rebekah Reilly, dispatcher at the Waco Police Department, gets ready to start her shift. Many dispatchers are working 50-hour weeks or more to cover a staff shortage. A lifeline between the community and emergency help is thinning as the Waco Police Department...

The county-contracted Mission Critical Partners, a public safety communications consulting firm, performed an assessment of the county's public safety radio network. Caleb Dispenza, Madison County's emergency operations director, worked with the company on its...

Isabella County will transition to a new way of keeping people informed about emergencies in the county early next month. It will mark the end of the county’s current CodeRED system, in place for eight years. Smart911, the new system, is live and allows people to sign...

The Longboat Key Fire Rescue Department and the dispatch center for the Sarasota County Sheriff’s Office wanted to clear up any confusion. Longboaters know Greer Island and Beer Can Island are synonymous. They also know La Lenaire Drive is on Jewfish Key, which has...

CARTERET COUNTY, N.C. (WITN) - Leaders in Carteret County are working to fill open telecommunication positions as fewer people are available to answer serious calls. “We are known as the first, first responders,” Kelly McAlexander, Carteret County telecommunication....

ADAMS TENNESSEE: (Smokey Barn News) – An integral part of the Robertson County 911 dispatch center, who will be remembered for her sweet loving spirit, Brittney Bennett, 30 of Adams Tennessee, has died unexpectedly. Brittney’s passing caught everyone by surprise. Even...

Danish AI platform helps save lives by assisting 911 dispatchers in assessing emergency calls SEATTLE, November 18, 2021--(BUSINESS WIRE)--The Seattle Fire Department (SFD), in partnership with Corti.ai, a leading AI software company, has implemented Corti Triage to...

Published: 11/17/2021 POLICE DEPARTMENT’S NEW & IMPROVED MOBILE APP NOW AVAILABLE RIVERSIDE, CA – The Riverside Police Department is proud to unveil its new and improved mobile application called “Atlas One.”  The app is available in the Apple and Android app...

“‘Why Tiktok?’” you may ask. The director of the Lyon County Emergency Communications Center answered that question and others Monday, following up on a Facebook invitation to check the center’s new social media outreach. Roxanne VanGundy explained in a new Facebook...

For the second year in a row, city staff are proposing spending about $50,000 on emergency medical dispatch software in the City of Yellowknife draft budget.  The 57-page document, released last week, sets aside $53,000 for the dispatch...

A FirstNet Authority board featuring seven new members conducted its first meeting today and immediately implemented some changes, including renaming three of the four board committees in an effort to better describe their evolving roles in the organization. New...

SPRING HILL — Ileana Scopano of Shady Hills says there isn’t much that can faze her, and that might be the key to a new career as an emergency operator at the Hernando County Sheriff’s Office. She’s working as a surgical assistant in a hospital operating room right...

SAN MATEO COUNTY, CA — San Mateo County's 911 dispatch center was recognized as an Accredited Center of Excellence by the International Academies of Emergency Dispatch, the county announced Thursday. The honor is the highest distinction given to emergency...