THE ISSUE: Citrus faces emergency communications dispatcher shortage. OUR OPINION: More incentives, higher pay will fill vacant positions, assist in retaining staff. The voice on the other side of 911 is asking for help. Will you answer the call? The...
Opinion: Black Saturday to Black Summer – turning lessons into action to help keep people safe (Australia)
[...] This follows a history of investigations into major fire disasters in Australia dating back to 1939 — all aimed at introducing measures to prevent fires, save lives and protect property. We all welcome the discussion to do things better — but we also want to see...
LETTER TO EDITOR: Proposal For Emergency Communications System Sales Tax Result Of Year-Long Study (AR)
To the Editor: In response to the article published last week by Maylon Rice in the Washington County Enterprise Leader, I would like to correct some of the inaccurate information he provided. I often read articles like this and just shake my head and mumble to...
Thanks to modern mobile devices, near-ubiquitous Internet connectivity, and a plethora of free social media and sharing applications, we can send photos to our families from across the world, video chat in real time with distant friends, and upload our voices to the...
Since December 2015, I've had the honor and privilege to recognize our local law enforcement members every Friday on what we call #BlueFriday. Toady, I got a call from a local Jersey resident who asked if we'd make a special mention of 9-1-1 dispatchers. What a...
Last spring, we outlined how 3D location can increase situational awareness and improve operational efficiency for public safety responders. At the time, this was a somewhat hypothetical scenario as 3D location technology had been proven but not yet implemented. Since then 3D location capability has been available to application developers through an over-the-top capability.
I recall sitting in a 911 center recruitment session and recruiters talking to me about the lifesaving work of a 911 dispatcher. They explained the job duties, job responsibilities, job demands, and even the job stress. “Wow,” I thought. “I can do this. I can help people.”
Crime statistics involving firearms, domestic violence, sexual assaults, active shooter events, and workplace violence fill our news headlines. Particularly troubling is the instance of officer-involved shootings, especially those resulting in the death of a civilian.
The International Academies of Emergency Dispatch® (IAED™) has determined that quality is “conformance to requirements,” according to the Performance Standards 10th Edition, but who determines what is required?
One of my passions for the past 15 years has been helping to raise the awareness of my peers with regard to critical incident stress (CIS): the causes, symptoms, and healthy mitigation techniques.
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