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Samantha Hawkins
Every 911 operator has that call that will
demand more of them than usual … this was mine.
I was the second 911 operator she had spoken with that
morning. Only six minutes into our phone conversation on that 911 line, I had
determined that she very likely had paranoid schizophrenia with a totally
unhealthy splash of “watched one too many fictional espionage dramas.” She was
a chaotic ball of nervous energy going on incessantly about the electronic bugs
in her apartment (and in her brain), the neighbors to the immediate left of her
building that were harassing her by staring into her windows at night, and all
the reasons why she didn’t trust law enforcement to begin with. I tried to
sound gentle and reassuring even as I recognized what I was dealing with…
