Comm Center News
New Burnet County Sheriff’s Office communications center gets a 10-4 (TX)
The new communications center for the Burnet County Sheriff’s Office went online Wednesday, Sept. 22, after four years in the works. According to those in charge, as well as those in front of the microphones, the upgrade is a huge success. “Burnet County now has...
FCC Attempts to Curb Robocalls to 911 Call Centers; Stop Illegal Robocalls from Entering American Phone Networks
The Federal Communications Commission (“FCC”) has a busy agenda planned for its upcoming September 30, 2021 Open Meeting, which will include two items aimed at stopping illegal robocalls. First, the FCC will consider a Further Notice of Proposed Rulemaking (“Further...
Wayne County E-911 Center & Dispatcher Receive Awards for Excellence (TN)
This year at the annual conference, the Tennessee Emergency Number Association (TENA) recognized the Wayne County E911 Center by presenting 911 Director Jimmy Turnbow and Sheriff Shane Fisher with the TENA “Dispatch Event of the Year” award which recognizes the hard...
County officials looking at options for radio upgrades (MA)
Duggan hired as new EMA director DOVER-FOXCROFT — Those involved in upgrading the county’s public safety radio system agree that improvements are needed, but the question is how the near $5 million cost will be covered. One option may be to put the project out to bond...
‘The first, first responders’ (AK)
“911, what’s the location of your emergency?” That’s the question Ryan Tunks could be heard asking Thursday from his work station on the second floor of the Kenai Peninsula Borough’s Emergency Response Center. Eyes flitting between six different computer screens while...
New emergency-communications system to integrate cross-jurisdictional data into one digital space
Over the last two decades, the emergency-management community has recognized that natural disasters and other emergency situations don’t always follow county lines or town borders. Interagency collaboration is vital—mutual-aid agreements expand the capacity of first...
Three types of FirstNet Authority support for preparedness
By Bruce Fitzgerald, Senior Public Safety Advisor, Emergency Management, First Responder Network Authority September is National Preparedness Month(link is external), an important reminder for Americans to prepare for disasters and emergencies. The 2021 theme is...
Police Officer, Firefighter, Dispatcher of Year Named | City of Strongsville
Three members of Strongsville’s safety forces have been honored by the Knights of Columbus St. Francis of Assisi Council for outstanding work in 2020. Police Officer of the Year Mike Mendise, Firefighter of the Year Andy Smeader and Dispatcher of the Year Angela Love...
An Overview of FirstNet for Emergency Management
By Bruce Fitzgerald, Senior Public Safety Advisor, Emergency Management, First Responder Network Authority With increasing numbers of emergency management agencies and other public safety agencies and partners using FirstNet, the First Responder Network Authority’s...
New Mahoning law enforcement tool helps 911 responders identify mental disorders, special needs (MI)
YOUNGSTOWN — A new county registry for residents with special needs or mental health disorders is intended to better inform police officers and other responders during emergencies. The new Mahoning County Special Needs Registry is a free and voluntary service allowing...
Chiefs explain EOC’s role (NC)
With the busiest part of the hurricane season upon us, Swansboro commissioners are continuing discussion on the future of a town Emergency Operations Center. Most recently, at the meeting of Aug. 23, commissioners received a report from emergency services officials on...
Ex Allegheny County 911 dispatcher gets probation for hiding wanted husband (PA)
Former Allegheny County 911 dispatcher Janine Lanese was sentenced Wednesday to probation for lying to law officers trying to find her husband, who was wanted in a California murder plot. U.S. District Judge Cathy Bissoon imposed a term of two years on Lanese,...
Work underway to build new central dispatch (IN)
With both the city and county signed off on an interlocal agreement for a combined police and fire dispatch center, the real work begins to put that system together. “It isn’t like you just say central dispatch and its there and in place,” said Daviess County...
‘I love what I do’: 18-year Lexington dispatcher honored for her work (KY)
LEXINGTON, Ky. (WTVQ) – A long-time Lexington dispatcher is the newest state winner of telecommunicator of the year. “There were days, hard days, that I would go home crying and not want to come back,” award-winner and 911 Supervisor Heather Moncrief said. She said...
‘I can see his head’: Ohio family welcomes newborn with the help of dispatchers
GEAUGA COUNTY, Ohio (WJW) – Geauga County has a very new resident… a baby boy just about 1-day old Wednesday. The baby was delivered with the help of two public safety dispatchers. Sara Newpher and Jimmy Dhayer took a call from a family in Bainbridge Township early...
Ontario County task force explores 911 communications center’s future (NY)
The future status of the 911 emergency communications division is somewhat of a side issue in the recently approved county investigation into allegations of wrongdoing in the Ontario County Sheriff’s Office. Now, the communications division is part of the Sheriff’s...
9-1-1 Telecommunicator Brooke Brady Named Whitfield Employee Of The Month (TN)
Being a 9-1-1 telecommunicator means having the potential to save a life every day. Such was the case recently for Brooke Brady, an advanced telecommunicator for Whitfield 9-1-1. After receiving a call about a three-week-old baby who was not breathing, Ms. Brady...
Public Safety Advocate: IWCE 2021 Live in Las Vegas
Since we will be attending IWCE 2021 in Las Vegas all of next week, there will not be time to publish a September 30 issue. The Advocate will return the following week with a lot of news and information from the show—Next week, what happens at IWCE in Vegas won’t stay...
Belleville police department hires civilian dispatchers (NJ)
For the first time in two decades, on September 14, 2021 the Belleville Police Department has hired civilian dispatchers to assist officers at the Chief Mark Minichini Communications Center. With the emergency line previously staffed by police officers, civilian...
Program unites frequent 911 callers with Aurora Fire resources to relieve strained system (CO)
AURORA | Aurora firefighters are working to deter a select number of people from repeatedly calling 911 for non-emergency issues, a practice that regular clogs dispatch channels and siphons resources from others in need. Aurora Fire Rescue Lt. Paramedic briefed city...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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