Blue Hills Communications Center receives APWA award for Project of the Year (VA)

ROANOKE, Va. (WFXR) — The American Public Works Association (APWA) Mid-Atlantic Chapter has selected Roanoke’s Blue Hills Communications Center project to receive an Honorable Mention for the 2021 APWA Mid-Atlantic Chapter’s Project of the Year Award for the category of Structures $5 to $25 Million.

The Blue Hills Communications Center houses the City’s E-911 Center and the VA811 Contact Center… READ MORE

Alarming News 4 investigation reveals lengthy 911 delays in St. Louis | ‘It’s very shocking’ (MO)

ST. LOUIS (KMOV.com) — Someone’s in trouble – a fire, a heart attack, a crime in progress – so you call 911. Instead of getting help, you’re put on hold to weigh every second between life and death.

A News 4 investigation revealed St. Louis City is well above the national average of response time to 911 calls and residents are left with frustration. Jason Stokes saw armed men in his Tower Grove South neighborhood recently and fearfully facing danger, he called 911… READ MORE

Nebraska plans to complete next-generation 911 by end of 2022

The State of Nebraska plans to complete its deployment of next-generation 911 by the end of next year, a public safety official there told StateScoop on Thursday.

Following a competitive procurement process, Nebraska last month awarded telecommunications contractor Lumen an $8 million contract to provide the emergency service network, software and call-routing services for the state’s next-generation 911 upgrade… READ MORE 

FirstNet: Making the Big Plays for Every Eventuality

By Jason Porter, Senior Vice President, FirstNet Program at AT&T

What a difference a year makes. It’s a little-known secret within the first responder community that Pro Football’s Big Game each year is actually a massive public safety event. But in a pandemic, does this still hold true? The short answer is yes.

Raymond James Stadium in Tampa this Sunday will be about 30% full, with 7,500 first responders invited to attend as honored guests. And while that’s a big change from the typical packed stadium, pre-game concerts and 5G fan experiences of years past, what doesn’t change is public safety’s need to be prepared for every eventuality.

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Williams County Commission takes steps to use public safety sales tax money for behavioral health (ND)

Since 2015, a one-cent sales tax in Williams County has gone to support public safety programs — and the Williams County Commission is expanding what counts to include mental health services.

On Tuesday, Feb. 2, the commission approved the first reading of an ordinance to include behavioral health and behavioral health providers in the definitions for public safety…

ECC looks ahead following Nashville bombing 911 issues (TN)

NASHVILLE, TN (WSMV) – The Nashville Emergency Communications Center had multiple back-up plans in place in the case of an event like the bombing, and they worked. Here are the gaps they’re still working to fill.

No one could have predicted what took place on 2nd Avenue on December 25 or the chaos that ensued afterward when much of the region was left without service. But, it’s the ECC’s job to prepare for the worst… READ MORE