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Union members who represent Albany’s 911 dispatchers are sounding the alarm for help with unprecedented staff shortages.

When we dial 911, we want and expect a competent person to answer the phone and dispatch help to us when we need it.

Bill LeBeau, the Staff Director for Albany dispatchers’ Union Council 82, says that he is begging for help.  He says that 911 employees are struggling with long hours and extreme staff shortages…