by ECC Editor | Jul 16, 2021 | Comm Center News
Alexandria, VA – The Association of Public-Safety Communications Professionals (APCO) International has announced Deann MacLeod of Kingman, Arizona has graduated from the prestigious Certified Public-Safety Executive (CPE) Program. Deann MacLeod serves as Communications Center Manager for Kingman 911 Communications Center.
The CPE Program was established in 2016 and was designed to elevate professionalism, enhance individual performance and recognize excellence in the public safety communications industry. Participants may be managers, supervisors, agency executives or others whose work and life experiences have motivated them to learn the necessary skills to successfully lead organizations within the complex and ever-changing environment in which public safety agencies operate… READ MORE
by ECC Editor | Jul 15, 2021 | Articles, Comm Center News
AUSTIN, Texas, July 14, 2021 /PRNewswire/ — In 2012 Joan Lantz called 9-1-1 on her cell phone. She died in her apartment in Rock Hill, South Carolina because 9-1-1 operators could not locate her. In 2020 Sheila Sheppard died in her Washington DC residence because the address of her emergency did not appear on the 9-1-1 operator’s screen. Every year there are countless tragic stories like these. Over the past 10 months calls to 9-1-1 have increased dramatically to exceed pre-pandemic levels and over 80% of those calls are from cell phones; as a result an increasing number of Americans are becoming aware of a serious problem. When 9-1-1 is called from a cell phone the call taker does not receive your address, 9-1-1 doesn’t know your location. Even in ideal circumstances where there is a high density of cell towers and the most advanced public safety technology, 9-1-1 can only identify that you’re in an area ranging from 25,000 to 27,000,000 square feet. Real Safe 911, a new app and system from Real Safe Brands, has solved this critical location issue. When you call emergency services using Real Safe 911, the 9-1-1 operator will automatically receive your current address. Real Safe 911 works over the existing 9-1-1 infrastructure, and with every 9-1-1 system in the US and Canada… READ MORE
by AllThingsECC.com | Jul 15, 2021 | Comm Center News
Elected officials are bringing “next generation” emergency communication technology to the region, and that benefits everyone who finds themselves in an emergency and the first responders sent to help.
The Union County Commissioners voted to join the internet-based “Next Generation 911” (NG911) system last week and Snyder County Commissioner Joe Kantz said his board was planning to vote on the plan this week to integrate the technology into the Central Susquehanna Regional 911 Center, which serves all of Union and Snyder counties and the northern portion of Northumberland County…
by AllThingsECC.com | Jul 15, 2021 | Comm Center News

28 June 2021 marked the official end of the Solution Prototype Phase (Phase 2) of the BroadWay PCP, with the notification of end of phase 2 results to the three competing consortia – Airbus DS, Frequentis AG and Leonardo S.p.A. Throughout Phase 2, the consortia were tasked with developing, installing, technically testing and practitioner evaluation of their prototypes. The consortia were subject to regular monitoring during Phase 2, which culminated in technical testing and evaluation of their solutions in April, and submission of end of phase reports shortly afterwards.
After evaluation of the end of phase deliverables, the Group of Procurers awarded a successful status to all three consortia, meaning that they were subsequently invited to participate in the call-off competition for entry into the Pilot Phase (Phase 3), which launched on 30 June 2021. The consortia have until Monday 2 August 2021 to submit individual offers in which they address an updated set of objectives set by the Group of Procurers for the development of live pilot systems within the scope of Phase 3…
by AllThingsECC.com | Jul 15, 2021 | Comm Center News
VICTORIA — British Columbia is overhauling the ambulance service to reduce wait times for the most serious 911 calls after complaints about long delays during medical emergencies, the health minister says.
Adrian Dix said Wednesday that calls increased dramatically during a recent record-breaking heat wave, but paramedics were already under pressure from the overdose crisis.
Stronger leadership at BC Emergency Health Services will include the appointment of former Vancouver police chief Jim Chu as chair of a board focused on the ambulance service and Leanne Heppell as the new chief ambulance officer…
by ECC Editor | Jul 15, 2021 | Articles, Comm Center News
North America’s leading 9-1-1 standards-development body today approved a landmark new version of its Next Generation 9-1-1 standard, a move that will accelerate the transition to smarter, faster, and more resilient emergency response. Version 3 of the National Emergency Number Association’s (NENA) i3 Standard for Next Generation 9-1-1 includes key updates to NG911 infrastructure, paving the way for interoperability on a national and international scale.
“This is a landmark moment in the evolution of NG911,” said Gary Bell, ENP, President of NENA. “The public-safety community and the tech industry now have the most up-to-date, comprehensive, consensus-driven, open standard for NG911. This will no doubt hasten and strengthen our push to see NG911 systems, services, and products deployed coast to coast.” … READ MORE