by ECC Editor | Jul 28, 2021 | Comm Center News
PHILADELPHIA (WPVI) — When you call 9-1-1 in Philadelphia, you expect a dispatcher to pick up the phone within seconds.
But the people who spoke with Action News say that is just magical thinking. The reality is, staffing concerns are causing some serious concerns in the city.
Resident Albert Palubinsky says about 11 p.m. on Monday, he and his neighbors were alerted to a fire across the street by a woman walking her dog. He says what happened next was most disturbing: several of them called 9-1-1, but they couldn’t get anyone to answer.
“I call 9-1-1, Kevin calls 9-1-1, my wife calls 9-1-1, and nobody answers the phone,” said Albert Palubinsky… READ MORE
by AllThingsECC.com | Jul 28, 2021 | Comm Center News
TOLLAND, CT — The State Bond Commission Friday approved $3 million to upgrade the Tolland County Mutual Aid emergency communication system.
The move was hailed by state Rep. Tammy Nuccio (R-Ashford, Tolland, Willington), state Rep. Pat Boyd (D-Brooklyn, Eastford, Pomfret, Union, Woodstock), state Rep. Tim Ackert (R-Tolland, Coventry, Vernon) and state Sen. Daniel Champagne (R-35).
The lawmakers, along with the management of Station TN had been advocating for an upgrade. The $3 million represents one of the “most significant investments” in the emergency dispatch infrastructure in the history of Eastern Connecticut, Boyd said…
by AllThingsECC.com | Jul 28, 2021 | Comm Center News
Egypt’s President Abdel-Fattah El-Sisi followed up on the work progress to establish a unified national network for emergency and public safety in a meeting with ministers on Tuesday.
The planned network aims to achieve full control and cooperation among all parties to quickly face and contain all types of emergencies, crises and disasters within a limited period of time, a presidential statement read.
The network also aims to support the state’s sustainable development plans through the use of modern communications technology within the framework of a unified and fully secured network…
by AllThingsECC.com | Jul 28, 2021 | Articles, Comm Center News
ESInet Implementation Provides Cost, Data Sharing Opportunities for Pennsylvania 9-1-1 Centers
Data has been called the oil of the 21st century because pretty much everything these days runs on it. This is particularly true of public-safety and justice operations. More and better data leads to enhanced situational awareness, which leads to improved decision-making, and ultimately, enhanced emergency response outcomes.
A tremendous amount of data flows into emergency communications centers (ECCs) today, and the amount will continue to expand exponentially, driven by broadband communications systems, alarm systems and the internet of things (IoT). But raw data, like oil, has no utility unless it can be harnessed and processed effectively. In the public-safety and justice communities, this means the ability to analyze and contextualize it so that it is actionable, and then the ability to exchange it seamlessly…
by ECC Editor | Jul 28, 2021 | Articles, Comm Center News
The Convergence of FirstNet and NextGen 9-1-1 | The Only Carrier Providing End-to-End Public Safety Communications
AT&T Earns Frost & Sullivan NextGen 9-1-1 Market Leadership Award for 3rd Consecutive Year
We create connections. It is our fundamental purpose, underpinning everything we do. And no connection is more important than one that can help save a life. At AT&T, we have long been committed to serving the public safety community – we see it as both our obligation and our honor. We have over 140 years of public safety experience. This includes our work with the Federal Communications Commission to establish the technology and capability behind the 9-1-1 system in the U.S. more than 50 years ago, as well as our work with the First Responder Network Authority (FirstNet Authority) to create FirstNet®, the only nationwide network built with and for America’s first responders… READ MORE
by AllThingsECC.com | Jul 28, 2021 | Comm Center News
The Los Angeles Fire Department (LAFD) is adopting what3words as a tool to help locate callers faster in an emergency, taking out the “search” from search and rescue.
What3words divided the world into 10-foot squares and gave each square a unique combination of three random words, which assists first responders in locating a call, according to Margaret Stewart, spokesperson for the LAFD.
Being able to locate a caller during an emergency is essential and the faster the location is confirmed, the faster help can be dispatched, Stewart said…
